CompanionLink Support - Contact Us

Call or email us. We're happy to help.

Summer/Fall 2019 Holiday Schedule
Friday Aug 30 Close 1 hour early at 2:30pm Pacific
Monday Sep 2 Closed for Labor Day Holiday
Wednesday Nov 27 Close 1 hour early at 2:30pm Pacific
Thursday Nov 28 Closed for Thanksgiving Day Holiday
Friday Nov 29 Close 1 hour early at 2:30pm Pacific

Quick Topics

Technical Support

Free Telephone Support

Support: (503)243-5200

Hours 7:00am-3:30pm Pacific Time, Monday - Friday

If you have a new phone or a new PC, and you have not upgraded to CompanionLink 8, please upgrade before you call. If you use DejaCloud, a current DejaCloud subscription provides the same benefits as an upgrade.

Click here to check your license status.

Support End of Life: CompanionLink 5 (Nov 2013) has reached end of life. We will no longer provide free telephone support for this version. Downloads are still available on our downloads page.

When you call, please know your PC Software, Sync destination (phone model), and Sync Method (USB, Wi-Fi, DejaCloud).

Hold for the next available technician. If you hold for 20 minutes, you will be asked to leave a message. We will return all calls. We try to respond to all messages within one business day.

While holding please check the tech tips to the right. Also please consider your options for the sales line (order or registration issues), for email support, or for premium support.

Email Support - Free 24/7

Submit a ticket using the form below. A technician will reply quickly.
Email support tickets can be handled evenings and weekends too!

RunStart Configuration Service - $49

One-time setup help by our team of experts.
We will log in to your PC and set everything for you.

Premium Support - $129

Special support phone number. We can log in to diagnose.
Support coverage for 12 months. Direct access to our experts team.

Sales, Licensing, Administration

Sales: (503)243-3400

7am-3:30pm Pacific Time, Monday - Friday


Registration, Ordering, charge card questions, and Administration


CompanionLink Software, Inc.
838 SW First Avenue, Suite 530
Portland, OR 97204

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Support Topics

Search Knowledgebase:

Sync PC to Android via

Sync PC to iPhone/iPad via

Sync PC to Google

DejaOffice PC CRM

DejaOffice on Android OS

DejaOffice on iPhone and iPad

Common Solutions



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Submit a Support Ticket

Our support team sits in our office in Portland, Oregon (USA). We aim for quick responses and accurate information. During peak hours, submitting an Online Ticket can result in a faster and more detailed resolution of your issue.

Please fill out all highlighted fields before submitting a support ticket.

Sync Method:
First Name:
Last Name:
Phone Number:
Phone Model:
CompanionLink Product:
CompanionLink Build Number: (How do I find this? )
Operating System:

Describe your problem:

Sending Request...
Please only click once, maybe take a few seconds to process.