CompanionLink Support Center

Setup Guide - Sync Android via USB

Android-outlook-usb-sync.jpg

Quick Links

How to install DejaOffice for Android
Moving DejaOffice to a new phone
How to install CompanionLink
How to register CompanionLink
Learn DejaOffice for Android with DejaClassroom


CompanionLink offers a remote configuration service where we will set up everything for you called RunStart. CompanionLink also provides direct help from our expert technicians through Premium Support.


Sync Outlook with Android via USB Watch Video

  1. Run CompanionLink from your desktop or start menu and click Settings.
  2. Select your Outlook or your contact manager from Select your PC or web database... drop-down.
  3. Select Android from the Select the device you want to sync with... drop-down.
  4. Select Direct USB (Mass Storage Mode) from the Select your sync method... drop-down.

Database Configuration Guides CompanionLink works with a variety of CRM, PIM, and contact management software. There are specific configuration options in CompanionLink for each of these databases. Please select the database you wish to sync with for specific configuration instructions:

Configure DejaOffice on your Android device Watch Video'

  1. Open DejaOffice, then tap Setup Wizard and ensure that you select Direct USB (Mass Storage Mode) as your sync method.
  2. OPTIONAL: Configure DejaOffice to sync with the native Android apps (within Setup Wizard).

How to sync Watch Video

  1. Ensure CompanionLink is running on your PC.
  2. Connect your Android device to your computer with the USB cable. NOTE: Make sure your device is in Media/File Transfer mode (MTP). Certain devices may require additional steps to connect via USB. Please check our Device-specific instructions.
  3. Open DejaOffice from your Android device, and tap Sync.
  4. CompanionLink will begin the synchronization process on the PC automatically. When prompted, tap OK on the device to complete the synchronization.

NOTE: If you are unable to synchronize, please review our Troubleshooting Guide.