About Wayland Bruns

Wayland founded CompanionLink in 1987 as The Jorf Company, a maker of shareware 4gl products. As a leading maker of CRM Add-On products, the company started with Sync Products in 1996 for the PalmPilot. As CEO of CompanionLink, Wayland strives to balance quality customer service, products with good value, low prices, and a positive workplace..

3 New Revenue Sources for Small Business in the CARES Act

We are all hurting now. The normal ebb and flow of business in America has been throttled by stay at home orders. Even if you do not own a restaurant or bar, even if all your workers can work remotely, you are probably highly impacted by frightened customers and small business. This is a huge blow to ego and self esteem.  It becomes hard to concentrate. Everything seems like an emergency.

I have been greatly relieved by the thought that the CARES Act that passed last week will assist us in ways that are worthwhile.  Here are a few things I’ve found that can benefit CompanionLink, our vendors, friends and relatives during this troubled time.

Pandemic Unemployment Insurance

A new category of Unemployment Benefits has been created to help Self-Employed and Gig workers. These new benefits are handled through your state.  If you are Self Employed and have reduced business because of the Stay at Home order, or even if you are too concerned to go to work, you qualify for this benefit.  Apply for Unemployment through the state.  Even if the weekly amount is small, because your income is low, you will be eligible for the $600 additional weekly benefit (roughly $2400 per month) through July 31, 2020.  So for four months, roughly $12,000 will flow to everyone who is unemployed. This benefit is taxable income so be sure to calculate your withholdings. 

I would guess that this benefit will be extended as long as the Lock Downs continue, which may run through the end of the year.

https://www.cnn.com/2020/03/25/politics/senate-stimulus-unemployment-benefits-coronavirus/index.html

Paycheck Protection Program

The Paycheck Protection Program from the US Small Business Administration will guarantee a loan to your business, and after a time, will forgive up to 100% of the loan amount. 

This program is extended to Nonprofit and other types of business that do not normally qualify for SBA loans. You do not need to be turned down for credit to be eligible for the loan. 

The loan amount is 2.5 times your monthly payroll, benefits and rent.  After 60 days, if you spent this money on payroll, benefits and rent, then the amount is forgiven. Here is the best part; the loan forgivance portion is not considered taxable income to your business.  This program is administered by your local bank provided they are an SBA lender.  Call your bank for details.  Note:  The application forms have not been created yet, and full details are not yet available. Your bank will help you through this process.

https://www.sba.gov/funding-programs/loans/paycheck-protection-program

Google and Facebook Advertising Credits

Both Google and Facebook have announced Small Business grants, and/or advertising credit.  For Google, the advertising credit is automatic and will be added to your Google Ads account.  For Facebook you need to apply, and details have not been sent yet.  Keep an eye out for similar credts from Apple, Amazon, and other large vendors.

https://blog.google/inside-google/company-announcements/commitment-support-small-businesses-and-crisis-response-covid-19

https://www.facebook.com/business/boost/grants

Small Business in the time of Virus – Turn Anxiety into Survival

Every Boomer got spanked today by the stock market. Part of me cries when I see years of good investment ideas wiped out in a day. My sadness turns to worry about what this means for my business market. I need a crystal ball to help my planning.

Little known fact; my college degree is in Fine Art. My specialty in College was 14th Century Italian Art which can be subtitled – frescos from Black Death. The Bubonic Plague hit Italy in 1348. Prior to that time was almost the Renaissance, with frescos showing a worldly and secular culture. Shortly after the plague the frescoes take a dark and mystical turn. This early specialty has turned into a lifelong interest in how regular people lived in medieval times. The plague set the stage for the Renaissance and Enlightenment. Darkness is followed by light.

CompanionLink is 33 years old. We made it through the Dot-Com crash, the 2008 crash, and 7 Presidents. Hare are a few things that I have found help when times get tough.

Keep a High-Level Perspective

For all that happens today, it is still a wonderful day. Dogs and children will play in the sunshine today, so take time to join them. We have been through worse and came out stronger, and this will happen again. There is a difference between worry and strategic planning. Take time to plan. When planning is done give a moment of gratitude for what has gone before, and patience for what will be ahead.

Plan without Panic

The news media thrives on hype and it is difficult not to get caught up in it. Avoid the headline and seek the facts buried in the lede. Business success comes from anticipating how markets change. If meetings and travel raise fear, then re-arrange your business to teleconference. If schools and public events are canceled, work to connect with your customers as their schedules adjust. Flexibility is an enduring trait.

Anticipate Supply Chain Disruptions

We live in a consumer driven culture with goods supplied over great distances by people who are paid very little. If public events are canceled, what danger is felt by the clerk at the cash register? Work on your corporate supply chain and purchase ahead any supplies that are critical for your business. Then work on your customer’s supply chain to see what you can fill in.

Know the difference between Fixed Expense and Variable Expense

Manage your budget items to avoid fixed expenses based on scale; things like Rent, Utilities and Monthly Services. Shift as many costs as you can to an as-needed basis. If business is slow and you furlough staff, are you still paying full price for Cloud Services? Are your service fees budgeted according to your best sales month, or your worst sales month? If you can pull expenses in line with income, as income fluctuates, you will be better able to weather any storm.

Focus on your Friends – Core Business, Core Customers, Core Staff

Years in small business have taught me that our core customers will work hard for us when we work together. I have to give and be generous. I get rewarded by people who work with my team. Delivering solid value to people who know us well is the best way to survive.

Calamity creates Opportunity

Your competitors are facing the same obstacles that you encounter. Not all of them will survive. Keep an eye out for ways to pick up the pieces left when other companies are disrupted. You know your products better than anyone else. If another vendor drops the ball, step right in to pick it up.

Stay Optimistic

Like a parent, we want to wrap our arms around our world, and tell it everything will be OK. Like a director, we want to tell the obstacles that they are wrong. Like a 100 year storm, our society can meet the challenges before us. The 1918 flu was followed by the Roaring 20s. With careful planning and persistence there will be new opportunities for business success.

DejaOffice 2020 Changes to Edit and View Screens

This week we are releasing changes to DejaOffice PC CRM. A focus of these changes are to lower the number of keystrokes needed to create Calendar Events and Tasks, and to better utilize space on the Contact View Screen.

This set of changes is dubbed “2020”. For all of these changes you can revert to the 2019 screens by going to Settings, and then selecting Contacts, Calendar or Tasks, and choosing the option to use 2019 screen formats.

Calendar Edit

When creating an event, we have moved location higher, and condensed some of the options for private and complete. Most notably we have added “quick select” buttons for most common appointment times.

If you choose to make an appointment for a future day, for instance choose “T” for Tuesday – the appointment will automatically slot to your next available time on Tuesday. If there is no slot, a message will show for the Conflict. The system is always trying to slot you for the future. If you click “T” on Tuesday, it will be for the following week on Tuesday. If you click on “Today” it will be for later today.

Task Edit

The Task Edit screen largely follows the changes on Calendar Edit

Contact View

Our goal With Contact View is to get more info into the available screens space. For our Palm Desktop customers, this has not been an issue, because the screen can easily display Contact info, Phone Numbers, Custom Fields and Notes. For our CRM Customers, however, the view area is both crowded and also forced you to scroll to see important information. There was no way to view History, Notes, and Custom Fields without scrolling up and down.

Our solution is to reset the field display if you give it enough width:

Normal Contact View
Expanded (two column) Contact View

If you make the View Panel wider, it will automatically reset to a two-column format. This allows notes to show beside the Histories, and allows addresses to appear side-by-side.

For our CRM users, we recommend you keep the screen expanded as much as possible, and this will reduce the need to scroll.

Unique Capability

With the expanded view – DejaOffice offers something unique in the CRM world – the ability to see both your notes and your history at the same time. Nearly all competing products use tabs, so you can see notes or history, but not both.

New Edit Modes for Contact Screen

We have added context sensitive editing. So if you click on an Address, it will go to the Address Edit view. If you click on the Custom Fields, it will go to the custom fields edit. If you click on the Notes Header it will go to the larger note edit screen, while clicking on the Notes Body will let you edit in the existing view frame.

Detail feature guide: Here is a Guide for our new 2020 Edit Screens.

Thank you for using DejaOffice!

DejaOffice PC CRM Pro
Average User Rating:
Average rating: 4.87 out of 5 based on 31 reviews.
Free 14 day trial. Price $199.95

Outlook Customer Manager will be Discontinued – Here’s an Alternative!

Microsoft has recently announced the end of Outlook Customer Manager, with access to your online data to be ended June 30, 2020.

Outlook Customer Manager was introduced by Microsoft in 2016 as a replacement to Business Contact manager. It sits on top of Outlook and provides key business features. Most notably, it offers Company Records, Shared Contacts, Activity History, Deal tracking, and integrated Document management.

Fortunately there is a good alternative with DejaOffice. DejaOffice PC CRM provides the following essential features:

  • Company Records
  • Shared Contacts
  • Activity History
  • Deal Tracking
  • Integrated Document Management
  • Integrated Mobile Apps
  • Telephone Technical Support

DejaOffice PC CRM provides a number of features that Outlook Customer Manager badly needed, but never had:

  • Category Management with Colors
  • Group Scheduling
  • Integrated Tasks and Notes
  • Private Data, Database Encryption and Security

You can use DejaOffice for Outlook for just $7 per month, or purchase it outright for $99.95. A two-week trial is available.

CompanionLink provides US based Telephone Technical Support for DejaOffice. There are three levels of support available: Free support, for general information and how-to advice, RunStart service for $49 where CompanionLink will help you set up your database and get you launched with the product, and Premium Support which provides a year of “white-glove” service for you DejaOffice CRM for Outlook site.

Why you need a PC based CRM in 2020

For the past Decade, Customer Relations Management has been transformed by SaaS providers so completely, that some people think CRM means Cloud. On-Premise CRMs that you can purchase for a one-time price have almost disappeared. The problem with the Cloud model is that every service provide aims to lock you in to monthly payments, slow loading web pages, and features that hide behind premium fees.

No one can predict what our economy will throw us in 2020. But it seems clear that the last 14 years of growth may soon level out or decline. When business gets tough, then the high monthly payments become a burden.

When CRM was new, back in the 1980s and 90s, the main business model was PC based software, PC based data, with sync services to handheld devices. CompanionLink was born in those years, and we retain that service model.

We have introduced DejaOffice PC CRM. This is a Contact Manager, Calendar App that runs on Windows PCs, Android Phones, iPhones and iPads. On each of these platforms, the CRM database is local to the device. This means that you gain speed and productivity compared to the browser based model. It also means that if you are disconnected from the internet, on your PC by a carrier outage, or on your phone by simply being in a parking garage, you can still work effectively.

Standalone: DejaOffice PC CRM Standalone $49.95 – A simple standalone Contact Manager for Personal or Small Business use. Track your Contacts, Calendar, Tasks and Notes. This CRM can easily import all your data from Palm Desktop, Outlook, or Google. You can make mail-merge emails, letters and mailing labels. You can handle tasks and store notes. Automatic backups and privacy features are included.

Outlook: DejaOffice PC CRM for Outlook $99.95 – All the features of Standalone with the additional feature of an Outlook Add-In. You can easily drag and drop an email to create a Contact, Calendar Event, Tasks or Note.

Express: DejaOffice PC CRM Express $129.95 – Customer History and Follow Ups are the main features of the Express version. Easily see everything you’ve done for the customer, and everything planned for the future. The Express version includes the Outlook Add-In, but also adds a feature to automatically move Outlook Emails to Contact history.

Pro: DejaOffice PC CRM Pro $199.95 for 5-Users – Multi-User version with a shared database. No other CRM is as affordable. Every person can have their own schedule, with permission to edit other schedules. Everyone can share a Contact list so that your Company Contacts are always up to date.

Free trial

Download a free trial today. As a part of this trial we will email you setup guides and we will help you get started. There is no risk. See how productive your day can be when you put Customer Relations back on your PC where it belongs!

DejaOffice PC CRM Pro
Average User Rating:
Average rating: 4.87 out of 5 based on 31 reviews.
Free 14 day trial. Price $199.95





CompanionLink provides effective alternative for Telexis PHONEslips and Group Scheduler

CompanionLink Software is offering customized import for the discontinued PHONEslips and Group Scheduler programs provided by Telexis Software.

Telexis has announced that these products have been discontinued and support ended December 31, 2019. Customers who currently use PHONEslips will continue to run, and can still export their contact database.

CompanionLink provides a program with similar functionality called DejaOffice PC CRM.

Click on these links for more information:

To take a call using DejaOffice PC CRM, you display the Contact List and then Search for the contact who is calling. You can start the search simply by typing their name in the contact list. If the contact is found, you can record a call by clicking the Telephone Icon. Then you can put in the details of the call. To assign it to another user, put their name as the “owner” of the record. The call will appear on that person’s task list. You can also assign a priority and category color to the call.

DejaOffice PC CRM Pro also has a group scheduling screen. You can use this to view a the calendar for multiple people, and easily move scheduled events from one to another.

DejaOffice PC CRM - Product tour - Personal and Small Business CRM
Watch this video on YouTube.

DejaOffice PC CRM has well rated Mobile Apps. USB, Wi-Fi, Bluetooth and DejaCloud Sync may be used to move data from the PC to DejaOffice on your smartphone.

For a limited time you can order DejaOffice PC CRM Pro, for 5 users ($199.95), with the optional RunStart service ($49) where we will assist you to import your PHONEslips contacts and help set up your office database. We offer $10 off for a total price of $139.95. Click here to order this today.

DejaOffice PC CRM Standalone
Average User Rating:
Average rating: 4.86 out of 5 based on 406 reviews.
Free 14 day trial. Price $49.95

Palm Desktop on Windows 10 – Disappearing Data files – Datebook and Memos

Thousands of people still use Palm Desktop as their primary contact management system. It has the essential features that people need, some of which are even missing in Outlook.

Some of the things found in Palm Desktop and no other PC application are:

  • Fast Loading – Loads in less than a second
  • Categories for Contacts, Calendar, Tasks and Notes
  • Ability to make Memos private and secure
  • Easy printouts of Contacts, Calendar, Tasks and Notes
  • Thorough implementation of Calendar repeats

Versions of Palm Desktop

In 2020, there are two effective versions of Palm Desktop. The earlier version, Palm 4.1.4 was released in 2004. it features Colored Categories for Calendar which were removed in Palm Desktop 6. The data file format is proprietary, based on the original serialized memory structures originally released in 1996. Palm 6.2 was released in 2008 using MDB (Microsoft Access Format) data files. The application features were similar, but the database structure was brand new. Palm Desktop was too early to be converted to Unicode, but special language versions were created for specific markets. Notably Big5 and GB3212 versions were released for China, and JIS version for Japan.

Download Palm Desktop

You can download Palm Desktop from the CompanionLink Support forums. Both Palm Desktop 4.1 and 6.2 are found there.

Problems on Windows 10

Starting in 2019, updates of Windows 10 appear to be interfering with Palm Desktop’s ability to save data files. Notably, if you have Palm Desktop open and your PC reboots (because of a Windows 10 update), the file gets erased. Most commonly this is the last file you added or edited. Palm Desktop does not make automatic backup files, so the data is commonly lost.

For those that use CompanionLink to sync Palm Desktop with Android, and Palm Desktop with iPhone, the Sync Software does make backups of all data files when you sync. So these files are recoverable.

New Alternative to Palm Desktop

We have introduced a new Alternative to Palm Desktop on your PC. It is called DejaOffice PC CRM Standalone. This software has many of the same features as Palm Desktop:

  • Contacts, Calendar, Tasks and Memos
  • Very fast load time – loads in seconds.
  • Full featured Calendar and Task lists
  • Hidden data for private notes
  • All the same tables and fields as Palm Desktop

In addition, DejaOffice has some new features

  • Native Windows 10 Compatibility (also Windows 7, and 8)
  • Automatic file backup
  • Built-In Sync with Android and iPhone via USB, Wi-Fi, Bluetooth and DejaCloud
  • Telephone and Email Tech Support

You can download a free 14-Day trial. The cost of the software is current $49.95 with a planned price increase for May 1, 2020 to $59.95. Check out the product information page with the video!

DejaOffice PC CRM Standalone
Average User Rating:
Average rating: 4.86 out of 5 based on 406 reviews.
Free 14 day trial. Price $49.95

Sync Outlook Contacts, Calendar, Tasks and Notes with your Android and iPhone

DejaOffice is rated 2019 Best Paid Android App for Outlook Sync by Lifewire!

The reason is simple.  It is the only App you can download on your phone that has Contacts, Calendar, Tasks and Notes, just like Outlook on your PC.

Contacts, Calendar, Tasks and Notes

The Magic of Outlook is that it keeps all your schedule in one place. But on your Phone, some vendors think you should use one app for Calendar and a different app for Tasks. DejaOffice offers a coherent whole so you can easily coordinate your data entry. You can turn a task into a Calendar event, or add a Contact location to a task.

Category Colors, Linked Contacts, SMS History, Caller ID

DejaOffice extends Outlook category colors to all the Apps, so your Contacts and Tasks can be arranged by color. Every task can have a linked contact. There is a system to record SMS text as history. When people in your database call, their contact info is displayed on your phone. DejaOffice is exactly what you need to make your phone an extension of Outlook on your PC.

Sync using USB, Wi-Fi, Bluetooth and DejaCloud

Easy sync options include USB, Wi-Fi, Bluetooth* and DejaCloud. (*Bluetooth is only available on Android, not on iPhone due to iOS restrictions). CompanionLink for Outlook gives you easy and automatic two-way sync from any Outlook Folder to your Android and iPhone. For ease of use, use DejaCloud Sync for two-way push sync that is fully automatic.

Free 14-Day Trial

This trial will synchronize all your contacts and calendar just like the paid program. All fields are included.

Click here to Download the Free 14-Day Trial

Check out the Video

How to sync Outlook with Android using a USB Cable and CompanionLink
Watch this video on YouTube.

Here are complete Set up Guides

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 406 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Sync any version of Outlook, Outlook IMAP, POP3 and Outlook 2010 Folders

CompanionLink will synchronize with any Outlook folder. You do not need Exchange or Office 365 to use it. You can synchronize to any Google account. Works with Office 365, Outlook 2019, Outlook 2016, Outlook 2013 and Outlook 2010. You can synchronize Contacts, Calendar and Tasks.

Telephone Tech Support

We also offer Telephone Tech Support at (503)243-5200 or email us at support@companionlink.com.

Click here for more information about CompanionLink for Outlook.

Sync Outlook with Google Calendar and Contacts

Easy and Automatic sync from Outlook to Google!

Contacts and Calendar

Synchronize any Outlook Contacts folder to Gmail Contacts. Synchronize any Outlook Calendar folder to Google Calendar. All your events will synchronize including recurring events. You can use a Scheduling tool for Google, that will synchronize to your Outlook Calendar. When people call you, their Outlook name will show on your phone. When you read an SMS text you will see their name at the top.

Fully Automatic Two-Way Sync

CompanionLink for Google gives you easy and automatic two-way sync from any Outlook Folder to Google, and Google will sync to your phone. CompanionLink is the only sync tool that has Push Sync enabled for Google Calendar, so you see changes from Google instantly in your Outlook Calendar.

Purchase now for just $19.95!

One Computer License retail $24.95 now 20% off -- Click Here to Purchase today for $19.95. A one-computer license is for one computer only. If you later purchase a new computer, you would need a new license for it.

Portable License retail $49.95 now 20% off -- Click Here to Purchase today for $39.95. A portable license may be installed on up to 3 computers, work, home, laptop, and can be transferred when you buy a new computer.

Free 14-Day Trial

This trial will synchronize all your contacts and calendar just like the paid program. All fields are included.

Click here to Download the Free 14-Day Trial

Watch the Video!

Sync Outlook Calendar with Google Calendar ⇄ Two-Way Automatic Sync
Watch this video on YouTube.

View the Set Up Guide

Here is a complete Set up Guide

CompanionLink for Google
Average User Rating:
Average rating: 4.86 out of 5 based on 406 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Sync Google Calendar to IMAP, POP3 and Outlook 2010 Folders

CompanionLink will synchronize with any Outlook folder. You do not need Exchange or Office 365 to use it. You can synchronize to any Google account. Works with Office 365, Outlook 2019, Outlook 2016, Outlook 2013 and Outlook 2010. You can synchronize Contacts, Calendar and Tasks.

Telephone Tech Support

We also offer Telephone Tech Support at (503)243-5200 or email us at support@companionlink.com.

Click here for more information about CompanionLink for Google.

How to Sync Outlook with Nokia 7.2 without using Exchange or Google

I am a huge fan of Nokia’s line of Android Phones. For decades Nokia dominated the pre-Smartphone market. Then they got sidetracked by Microsoft into the failed Windows Phone effort. Nokia’s hardware is great! The Windows Phone operating system was full of primary colors and awful apps. Not so great.

A few years ago, Nokia got released from Microsoft and have re-built a credible smart phone line. The latest release is the Nokia 7.2. Retailing for about $350 her in the US, this is a phone you can own and use for years, and not feel Samsung Shamed. .

Just like a Nokia is a mid-priced phone, many people use mid-priced Outlook. There’s no need to pay for the expensive Office 365 subscription, which only gets you owned by Microsoft’s in-app ads. Many people use Outlook 2010 and 2013 because you can actually own it, and it does not change randomly in the middle of the night.

CompanionLink provides the ideal solution by providing sync without using Exchange.  When you sync using CompanionLink’s system you get many features that Exchange Sync lacks; Color Categories, Task sync, Notes Sync, and Calendar Events linked to a Contact.

To sync Outlook to Nokia 7.2 without Exchange

  1. From Google Play Store, install DejaOffice on your Nokia 7.2 phone
  2. On your PC, download CompanionLink for Outlook on your PC.
  3. Configure both for DejaCloud Sync
  4. Watch your Outlook Contacts and Calendar appear on your phone.

DejaOffice is a Free for your Nokia phone from the Google Play Store.  CompanionLink runs on a two-week trial. Click here for details about CompanionLink for Outlook.

Click here for more information on Using Microsoft Office without a Subscription.

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

Check out https://www.dejaoffice.com for more information.

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 406 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.