I have a Love/Hate relationship with Social Media. Well, mostly Hate. My personal preferences are definitely toward having a quiet security based on using public information sources carefully. I don’t really like the idea of having a personal billboard that broadcasts my info to anyone whether I know them or not.
It has become strategic for CompanionLink Software to begin advertising on Social Media networks. It has become the case that business people use Facebook and Twitter and this is a great platform to get the word out about our products. So it is important for us to make this into a platform that is useful to our customers for ongoing communication.
We definitely want our platform to be useful. It is not our mission to do nothing but promote product sales. We want to convey our process in building our products, in using them, and relate any information that helps our customers. If we make a feed that is useful to our subscribers, then this will be a great landing page for our advertisements. At least that is the goal.
DejaOffice has a parallel presence, and we will use this to promote our new DejaOffice PC CRM product (DPC). Some of the articles will line up with the CompanionLink content. But our focus for DejaOffice is for people who are moving toward using DejaOffice CRM on PC, Android and iPhone.
Tech Support and Comments
As always, our best tech support response is from using our normal tech channels. We come in every day and respond to about 100 emails and 80 phone calls. This is a lot of work. Unfortunately it adds to our work the numerous other ways people use to contact us. For DejaOffice, don’t forget the DejaOffice Forum which is open 24×7 and is customer supported. For CompanionLink and DejaOffice email and phone support our hours are 7am-3:30pm Pacific Time Monday through Friday.
CompanionLink and DejaOffice Social Media (Facebook, Twitter, Linkedin) was last modified: August 12th, 2019 by Wayland Bruns
CompanionLink has updated CompanionLink Express for to better support Outlook Sync with Salesforce. Salesforce recently discontinued Salesforce for Outlook Sync. CompanionLink Express is a drop-in replacement for the discontinued product. The new solution from Salesforce is to use their Office 365 and Lightning Integration, which is not an option for people who use POP3, IMAP, or Standalone Outlook folders or who use a private Exchange server that cannot connect to Salesforce.
CompanionLink has long supported Outlook to Salesforce Sync using our CompanionLink Professional product. Today we are moving this capability to our lower priced CompanionLink Express product, and re-launching our landing page for this product.
CompanionLink Express can synchronize Outlook 2007, 2010, 2013, 2016, 2019 and Office 365 with Salesforce. Contacts, Calendar and Tasks are synchronized. CompanionLink also synchronizes Salesforce Accounts to the Outlook Contact list (with the notation “Acct”) and Salesforce Opportunities to the Outlook Task list (with the notation “Oppt”). More information can be found in the setup guide.
This product is needed by people who use Outlook folders that are on Exchange, like POP3 and IMAP folders, or where the Exchange permissions on the folder are such that Salesforce cannot access it. In these cases, a PC side program is required.
CompanionLink Express costs $79.95 for a one-time purchase, or if you like a recurring charge $19.95 once every three months. You can download a 14 day trial from this page: https://www.companionlink.com/salesforce/outlook/
Having been in this business 27 years gives me some experience. But nothing in my experience matches what Microsoft is attempting; a free OS update for more than 500 million computers.
Do I have a prediction? Can Microsoft handle the server load? Will everyone be impressed but the support? I don’t say so. However, I will predict that whether Microsoft is successful or unsuccessful, we will all remember August 1, 2015 as the date that Windows changed the World, for better or worse.
What I’m anticipating is a combination of people successful in the Windows 10 transition, looking for help with the new OS and how to do things. I also predict a certain percentage of failed updates. Even a 1% failure rate means 5 million computers that no longer boot. So I would predict that more PC hardware will be shipped in August 2015 than in any month of the last four years.
So many people, reinstalling apps, looking up licenses, switching to newer versions.
We also look with some interest at Microsoft’s “Phone Companion” software, which will “magically” keep everything in sync. Since Windows 10 preview is out, and Phone Companion is not in it, I definitely think magic is what they need now. I think it will be good for CompanionLink (thank you Microsoft for naming your feature) to continue to do what we do – simple and dependable phone sync. There’s nothing they will introduce in two weeks that can match the features and dependability of CompanionLink and DejaOffice.
Windows 10, Misery and Magic was last modified: July 18th, 2015 by Wayland Bruns
CompanionLink 6 is now available with an optimized sync engine that supports the latest Android, iOS, Windows Phone, and BlackBerry devices with ease. An exciting list of features and services are bundled with CompanionLink 6:
Sync Dashboard shows results of your last sync
DejaOffice CRM Live web portal. Optional, but this service lets you store and access your data from any PC or mobile browser. It also serves as a convenient backup should you lose your phone or corrupt your database.
1 year of DejaCloud service for automatic push sync between 5 phones, tablets, and PCs.
New Setup Wizard with visual feedback about your configuration settings.
Direct sync with Office 365 Cloud accounts and Outlook 2013 desktop software
Support for Act! v16 and Company records
Support for Windows OS 8.1, OS X Mavericks (10.9)
Support for Salesforce CRM Team Accounts
Get a summary view of your most recent sync when you launch CompanionLink 6. See how many records you are syncing, when the last sync was, and what your configuration is currently like.
DejaOffice CRM Live – access your data from any web browser
DejaOffice is now available as a web-based CRM. If you decide to use our DejaCloud service to sync data, you will get a functional cloud CRM service that automatically integrates with phones, tablets, PCs, Macs, and other web services like Google and Office 365. Use any PC, Mac, or mobile browser to access your data online.
12 months of DejaCloud service for Android, iPhone, iPad, Windows Phone, and BlackBerry
DejaCloud push sync keeps CRM data automatically updated between phones, tablets, and computers. This works for all modern smartphones and tablets. No need to tap or click synchronize – things just work!
Visual Setup Wizard
A new wizard visually guides you through your setup and shows the data security measures available for the different ways you can sync data using CompanionLink.
Act! v16, Office 365, Outlook 2013, Salesforce CRM
CompanionLink supports new Act! v16, Company fields, and direct integration to Office 365 cloud accounts and Outlook 2013 desktop software. Support for Salesforce CRM is now included in all versions of CompanionLink.
CompanionLink 6 ships with new Sync Dashboard, DejaOffice CRM Live web portal, 12 months of DejaCloud wireless service, and more! was last modified: November 8th, 2013 by Rushang
CompanionLink is humbled to read about our customer Chi Onwurah, Labour shadow Cabinet Office minister and MP for Newcastle Central, UK. In her article “Reluctantly and unhappily moving to the cloud,” Ms. Onwurah writes of her experience moving from Palm devices to Apple and Android.
The points raised are valid, and we note two things:
All cloud services rely on passwords stored on the device. Any stored password is subject to loss of the device and hacking into the cloud vendor’s online database.
Cloud vendors may use your stored data for advertising, or they can share your data with outside firms, government agencies, and even foreign governments. Ms. Onwurah notes that because she is a UK Cabinet Minister, storing her contacts in the cloud may violate national standards since some cloud databases are now known to be sharing information with governments like USA.
CompanionLink urges Ms. Onwurah to continue using the CompanionLink synchronization that she has used for her prior phones. We continue to support cloud-free synchronization for every new phone and tablet on the market, including new iPhone, Android, BlackBerry and Windows Phone devices. We supply secure USB sync for these devices, just like the old Palm Hotsync. With connected sync, your data is not shared or stored with any cloud server, and no password is needed.
In addition to USB Sync, CompanionLink offers two options for encrypted wireless sync.
CompanionLink Wi-Fi sync uses AES-256 bit encryption, the strongest allowed, even for data moving from your PC to your device in the same office.
CompanionLink Secure Wireless Sync transfers data to your device over-the-air without storing your data on a cloud server.
Both of these technologies are password-based, but the password that is used is local to you, and is used solely for passing the data in a stream that discourages decryption.
CompanionLink is a proven provider of synchronization systems, having supported Contact and Calendar devices since in 1988 and Casio BOSS, the first connected organizer.
We thank Ms. Onwurah for using CompanionLink in the past, and we encourage her to continue using CompanionLink with her new phones, whether they are Apple, Android or whatever comes next. CompanionLink will keep providing secure ways to stay mobile, without forcing anyone to share their contact and calendar information with unknown or unaccountable systems and parties.
CompanionLink provides solution for reluctant Cloud users like Chi Onwurah was last modified: October 11th, 2013 by Rushang
CompanionLink fully supports data synchronization on the new Windows 8 operating system and Metro UI. CompanionLink will sync Android, iPhone, iPad, iPad Mini, and Google web-based accounts to Windows 8.
All CompanionLink version 5 products have built-in support for Windows 8. CompanionLink install as a Tile in Metro UI. Customers with older versions CompanionLink can upgrade to version 5 at a discount in order for complete support for Windows 8 and future Microsoft service packs.
CompanionLink installs as Tile in Metro UI
The full line of desktop products that we support in previous Windows versions are also supported in Windows 8:
Microsoft Outlook, including the new Outlook 2013
Microsoft Outlook Business Contact Manager
Time & Chaos
CompanionLink supports mobile sync on Windows 8 was last modified: November 13th, 2012 by Rushang
Early word from our R&D team is that CompanionLink will fully support Outlook 2013 Preview in our next software update. This means people can sync Outlook 2013 People (formerly known as Contacts), Calendar, Tasks, and Notes with the latest Android, iOS, Windows Phone, BlackBerry and webOS devices. You can also sync Office 2013 with Google, Gmail, and Windows Live accounts.
We’re excited about Microsoft’s initiatives to merge the cloud with desktop platforms. CompanionLink is looking into ways to sync directly with Office 365. Please bookmark this blog post and we’ll update it as we learn more. There is lots more to come.
CompanionLink supports two-way sync with Microsoft Office Outlook 2013 was last modified: July 20th, 2012 by Rushang
We’re getting close to a public launch of the next version of DejaOffice for Android devices. There are a ton of new features, visual enhancements, security measures, and mobile CRM functions built into this version. In the next few days leading up to the public launch, we will highlight one feature at a time.
It doesn’t have to be so difficult. While I’m confident Kies will eventually catch up to the world of 64-bit operating systems, you do have some options today.
CompanionLink supports Windows 32-bit and 64-bit. While CompanionLink does not manage operating system updates to Samsung devices or music or videos like Kies, CompanionLink will keep Outlook on a 64-bit Windows computer in sync with any Samsung Galaxy series device. The CompanionLink package intelligently detects the bitness of your Windows operating system and adjusts accordingly. No user interaction or separate software to install.
How to sync Samsung Galaxy devices on 64-bit Windows was last modified: June 26th, 2012 by Rushang
With over 25 changes, CompanionLink build 5008 is a big update. We have been hard at work improving the software to bring you an even better sync. Our latest update focuses on refining the process, eliminating duplicates, and adding a few new features. Read on to learn what we’ve done. Continue reading →
CompanionLink Build 5008 Is Now Available was last modified: December 9th, 2011 by David Z