Reviews - Page 26

So happy to have my issue with DejaOffice resolved by Renee C. Besides the technical support, it was a pleasure talking with her during this stressful time.

My session today with Renee was an exceptionally helpful, informative and pleasant experience. Renee is most knowledgeable, patient and easy to converse with on technical matters which is often not the case in similar scenarios. This kind of customer support is rare today and will keep me as a Companionlink customer. She also introduced me to Companionlink/DejaOffice PC CRM which I intend to purchase in the near future.

Renee C. has been the most helpful, computer related, customer service rep with any company I have ever dealt with! She is knowledgeable and doesn't jump in with answers before hearing what I need to know. I know she will get me through the change and adjustment to using Deja Office/Companionlink with Office 365. Email is a longer process than using the phone, but due to hearing loss - this seems to be the best solution. Thanks again Renee. I am a work in progress!

I had been struggling to get android and PC calendar sync going again. I tried everything. Eventually I asked support for help. Conley H responded very quickly and simply. I followed the advise and all was sorted first time. brilliant!

I was on the fence about renewing Deja Office cloud service until I got an assist from customer service. Not on the fence anymore.

I had a computer hiccup and lost my outlook calendar and many of my contacts. I called Deja support and they worked very hard to restore my data, beyond what I even know was available. They trained me how to do an additional data backup of my outlook data to avoid this in the future. FANTASTIC

Same issue as Fred L. She sent me instructions over several emails and got me going again. Without my Outlook information on my phone it is very difficult to leave my office and change my itinerary on the go.

I had been unable to sync between an iPhone and Outlook for a couple of weeks. A companionlink team member was very helpful,and patient, in helping to find a fix, which occurred with the most recent release of DejaOffice. Thanks to him, and to the development team! Nathan

When my Deja Office gave me messages that it could not locate my database, I called Support and rapidly got a return call from Renee. She emailed me detailed instructions that quickly fixed the problem. This is truly outstanding customer support.

The service Renee provided was absolutely outstanding! She was understanding, caring and patient. She also provided some very helpful links. It is not often customer service is of the high quality that Renee provided. Thanks so much, Renee!