Privacy Policy -- CompanionLink

CompanionLink is the experienced leader in Mobile Contact and Calendar Sync. We have over 1 million downloads because we offer risk-free buying with a full money-back guarantee! Click here for a $10 discount code on today's purchase.

  1. We don't sell, advertise, or farm your data.
  2. You own your data. You own the copyright to it.
  3. Our servers are secured to restricted accessors.
  4. On Android you may choose Data Encryption. On iOS your data is securely stored.
  5. On iPhone and iPad your data is securly stored according to Apple best practices.
  6. USB, Wi-Fi and Bluetooth sync methods do not store any data on our server.
  7. Using DejaCloud sync; we can delete all of your data upon your request.

CompanionLink and DejaCloud Privacy Policy

Introduction

This Privacy Policy applies to anyone who visits our webpage, purchases a product, or subscribes to a service provided by CompanionLink Software, Inc.
  • Web Sites: CompanionLink, DejaOffice, DejaDesktop
  • Products: CompanionLink, DejaOffice, DejaDesktop
  • Services: DejaCloud
If GPDR applies to you, please read and accept the CompanionLink Data Processing Agreement.

Data We Collect

  • Trial Software - We collect email, product, date of trial, IP address and country. For EU residents this is optional. You may try the software without providing this information. If you provide it, we will send a few marketing messages related to the trial, along with discount offers that offer a lower price.
  • Purchases and Subscriptions - We collect information relevant to the purchase including your Name, Email address, street address (used for card processing), telephone number (used for support). CompanionLink uses an external processor (Authorize.Net, Paypal or Stripe) for credit cards, so although you pay with a card, our systems store only the last four digits for tracking purposes.
  • DejaCloud - Your DejaCloud account has an Email ID. We collect this email and we send status notices to this email address. Your account has a password, and we store only a hash, so your password is not actually in our system. When you synchronize, the data that you send to DejaCloud, Contacts, Calendar, Tasks, Notes and related data is all stored on the Cloud Server. This data is locked to our highest level of support staff and is not used for marketing.
  • Browser History - As you browse our website, anonymized analytics information is shared with Google Analytics, which is standard industry practice.
CompanionLink does not sell the above data to other companies. We reserve the right to market to CompanionLink Customers about a partner's products.

Data From Others

CompanionLink does not purchase lists and does not sell to lists.

Cookies and Beacons

If you get an affinity or discount code for a product, we store that as a cookie in your browser for 30 days. This credits the referring party with the sale.

We use external services which track landing pages and web page movement as is standard for our industry. The services we use are StatCounter and Google Analytics. These services commonly use anonymized information to track return visits.

Our site tracks IP address for GPDR specific content. If your IP is in the EEA, some of our pages will have EEA specific content. This is to enhance our compliance with GPDR and we do not store this information except as noted under Data We Collect.

We do not currently use beacons in our email or on our website.

We do not currently use browser Location.

We do not currently use cookie based advertising or location based advertising.

Storage Locations

  • CompanionLink's Office is in Portland, Oregon, USA
  • CompanionLink's Servers are in Newark, New Jersey, USA
  • CompanionLink Software, Inc., is an Oregon Corporation. In the case of legal proceedings, the laws or the State of Oregon shall prevail.

Services

  • Technical Support - Our technical support ticket system stores each email you send and all outbound emails. If you request a phone call, we will call you based on your phone number in emails, or in purchase records.

  • Products - Product registration compares your entered registration information against our registration database.
    1. Realtime Google Sync - Google access is controlled by a token issued by Google and stored on your computer. In addition, if you select Realtime Sync, your Google Email address is passed to our sync server, for the purpose of capturing Push messages from Google Calendar.
    2. DejaCloud Sync - Your data is synchronized with our Secure DejaCloud server in Newark, New Jersey.
  • Sync Services
    1. DejaCloud Sync uses a designated limited access data store, that serves no function other than to host DejaCloud data.
    2. Secure Hosted Wireless (CLSH) is a legacy system that is hosted in California. The design of this system is like a pop box, so when you are in-sync none of your database data is stored on the server. Packets in this system are encrypted using AES 256 encryption.
    3. Wi-Fi Sync - Uses AES 256 level encryption. Data is stored locally on your PC and Device.
    4. Bluetooth Sync - Uses AES 256 level encryption. Data is stored locally on your PC and Devices.

Marketing

CompanionLink sends marketing emails to people who have tried our products, and to people who have purchased our products. Our marketing is strictly by email, we do not use telephone for marketing.
  • Opt-Out - You may unsubcribe from our marketing using this page. If you have multiple email addresses, please enter each one. The opt out process will affect all future marketing campaigns, but may not be reflected in our current campaigns. It may take up to 30 days to take effect.
  • Subscriptions - Note that if you are currently using DejaCloud, and you do not have a current subscription, you will get subscription renewal notices without regard to your Opt Out status. That is because you are using a paid service which you have not paid for. If you do not wish to receive the notice, then stop using the service. When you do not login or use DejaCloud for 60 days, you wlll not receive subscription notices.
  • Be Forgotten - If you wish to be forgotten, and do not need any license service or support, you can email sales@companionlink.com with your request. Please include all names and emails associated with your account. After confirmation of your request we will purge your email address and name from our marketing and licensing databases, and delete your tickets from our support system. If you ask for this service, and later use our software, it will require a new purchase to obtain a software license.

Legal Disclosures

We may share your data if required to by law enforcement or government authority.

While CompanionLink has become the grandfather of all sync companies, operating continuously since 1987, it may come to pass that we sell the business. We will bind the new entity to follow this Privacy Policy until at least two-years after the change in control.

Contact Information

Contact our Data Protection Officer at dpo@companionlink.com with any questions or to resolve complaints.

    Wayland Bruns, CEO
    CompanionLink Software, Inc.
    838 SW First Avenue, Suite 530
    Portland, OR 97204
    (503)243-3400

Last modified: Apr 26, 2021 1:20 pm