Reviews - Page 51

Frustration has been rising because the notes in ACT didn't sync to Outlook. Once I contacted Thomas M at Companionlink, my frustration turned to relief.

With amazing deftness, he configured my ACT/Outlook synchronization and now I can view in my Android phone the notes that I made in ACT. I was ready to leave ACT until I got Thomas on the phone. Thank you for training such a competent, polite and technical whiz as Thomas M.

Mikael wasextremely helpfuland sorted through our unique issues. He was patient and did not make me feel like I was the problem. He was patient and worked through the issues one at a time until everything was resolved. Thank you very much!

I don't usually write reviews but on this occasion I actually asked for the review form. I had some huge problems syncing my calendar when I upgraded my phone. It was thought the phone tech had deleted my data and nothing we did could make it sync with my PC. Thomas called back relatively quickly and was extremely patient, knowledgeable and confident we would find a solution. It took some significant time but he stayed on it diligently and did fix all of the issues. Definitely a 5 star rating. Thanks Thomas

Thomas did a great job solving an installation issue and then introduced me to DejaOffice - outstanding app!

He was quick, professional and very knowledgeable. His technical expertise and GoldMine knowledge was excellent. Kudos Companionlink - Professional support investment well worth it. Quick and easy to DONE in record time.

I had some problems with CompanionLink for Google and configuring my Outlook profiles. I emailed for assistance and received prompt replies. I was able to resolve the issue quickly and effectively. Thanks Kevin! :)

The software is great and the support services are excellent.

Very efficient & prompt reply to my email query about getting my new Galaxy6 to sync. Calendar now syncs ok.

Kevin, from Tech Support was very professional and helpful. He solved my problem quickly and followed up to make sure everything was OK.

The software never worked properly. It deleted contacts randomly, crashed, and slowed down my system. Support was PATHETIC -- very slow to respond, asked the same questions over and over, and then would not refund the money I paid for it, even though they could never get it to work for me. Now they won't even respond to my emails.

AVOID THE HASSLE -- find another solution!!!

On 9-22-16, Mikael of tech support was professional, knowledgeable and efficient in restoring my calendar between my android device and Outlook 2013. Polite and courteous, I consider him an asset to your company. Many Thanks.

I have tried everything, activating realtime sync, sync every xx time... but misteriously some events that I reate exacty in the same way as others, do not sync.