Reviews - Page 23

Recently had trouble syncing my DejaOffice contacts with my native contacts so emailed support. Renee responded quickly and accurately. Problem solved with minimal fuss. Thank you Renee

Been using CompanionLink with outlook and palm for many years. Had problems with outlook and decided to try DejaOffice PC CRM standalone (DPCS). Have been using for several months now. It is functional, not fancy - which is ok for me. I have run up against regular glitches; must update consistently. Online resources for self-help for PC CRM are also lacking. HOWEVER, customer support has been prompt and effective.

Renee was able to diagnosis my sync problem, make sure I understood everything I could do to resolve it, and a process to confirm everything was set up properly. My problem was solved and I am now back to functioning properly. Thanks Renee!

Rene did a great job working with me to solve my synchronization problem.

It was a wonderful experience working with Renee. She helped me solve some tough tech issues. Kind and patience throughout. Her follow up was great as well. Wonderful experience!!

Even in these times of trials and tribulations the Companionlink Support is there for you.

Renee did an outstanding job of working me through a couple of issues and it s back working seamlessly

After waiting 15 seconds for someone to answer the phone, Renee gave me the solution in another 15 seconds and it worked great.
I later received an email from her telling me of another solution if the one she gave me did not work.
Truly amazing support and very nice on the phone.

Renee was super professional, super easy to work with, super knowledgeable. My call was answered very quickly (a big deal in Covid-times) and she helped me resolve my issue perfectly, and did so within a few minutes.

Renee C. of CompanionLink Technical Support was absolutely fantastic throughout the whole process. Not only did she know her information backwards and forwards, but she was patient and detailed as well in the explanations. This was especially helpful for someone like me who is not familiar with the product. She was prompt in all her replies and each answer was tailored specifically to my questions. It was great to have that human interaction to guide me through the setup!

Renee is also just a great person all around and I felt respected and taken care of throughout the process, no matter how many questions I had.

Thank you Renee!

I have used DejaOffice for Android for several years and really like it. It syncs well to my Windows MS Outlook and to the cloud. I decided to get the Windows version. It has had several frustrating glitches, but support engineers have been extremely responsive and have been diligent in providing solutions. Judging from my experience with the excellent Android version, and because this is still a new Windows app, I am optimistic that bugs will continue to be worked out. Despite any hiccups, I am happy with the app. Yes, I am rating this five stars because I am optimistic that it will turn into a really good and useful application just as the Android version has been.