Reviews - Page 23

Renee C. of CompanionLink Technical Support was absolutely fantastic throughout the whole process. Not only did she know her information backwards and forwards, but she was patient and detailed as well in the explanations. This was especially helpful for someone like me who is not familiar with the product. She was prompt in all her replies and each answer was tailored specifically to my questions. It was great to have that human interaction to guide me through the setup!

Renee is also just a great person all around and I felt respected and taken care of throughout the process, no matter how many questions I had.

Thank you Renee!

I have used DejaOffice for Android for several years and really like it. It syncs well to my Windows MS Outlook and to the cloud. I decided to get the Windows version. It has had several frustrating glitches, but support engineers have been extremely responsive and have been diligent in providing solutions. Judging from my experience with the excellent Android version, and because this is still a new Windows app, I am optimistic that bugs will continue to be worked out. Despite any hiccups, I am happy with the app. Yes, I am rating this five stars because I am optimistic that it will turn into a really good and useful application just as the Android version has been.

I just received great customer service from Renee C. in technical support. She seemed to genuinely care about the problem I was having and helped me resolve it, I would give her 5 stars!

My tech was Renee C.
She emailed me within hours. She provided me options for getting my program working again.
I followed her instructions and they worked.
Thanks Renee!

Conley H. provided some of the best customer support that I have ever encountered; lucid and fast. I am very impressed.

I just switched from an Samsung Galaxy to an iPhone and wanted to ensure that I could still sync my Outlook to my phone as I did before. CompanionLink is a very good route for this purpose. I did have some problems with the setup, but Renee C provided me with a detailed list to things to do to remedy my specific problems. So not only is the product great, but the service is first-rate!

Customer support at CompanionLink gets a 12/10 from me – it has been a pleasure to deal with Renee C who has been so patient and determined to solve the problem I experienced, which she has. I know first-hand about looking after clients – I too have worked in a service business for the last 40 years. BIG thank you Renee!!

I received a fast response and a fix that worked perfectly. Thanks so much Renee for being cheerful, polite, and caring.

Even under difficult cirmcumstances, my call was answered quickly. After explaining my situation, Renee walked me through what I needed to do and my problem was fixed much faster than I expected. As a former PalmPilot junkie, DejaOffice is the only comprable product in terms of ease of use, and I am thankful for the support they offer.

Renee from Tech Support answered my question fairly quickly. Her suggestions worked and got DejaOffice working on my phone the way it should. A very big thanks for a great product and excellent support.