Reviews - Page 9

I was trying to get my new phone to sync with CompanionLink. Renee was very patient and walked me through the steps necessary to get my calendar up on my phone. In addition, she took the time to send an email with a couple other suggestions to make my experience with companionLink even better.
Thank you Renee

Renee C has been very helpful getting the Companionlink apps to work as designed.
She is courteous and knowledgeable.
Thank you, Renee.

What an extraordinary tech service consultant. Renee' C is. Knowledgeable, professional, charming and a sheer delight. She went above and beyond to ensure that my calendar sync for past events populated again properly. She provided "personal" follow-up with 3 emails with additional information as a resource should I require it after-hours. Genuinely one of the very best experiences I have EVER had with tech support in any company. Thank you Renee'

Tech Renee was awesome. Prompt, very courteous, knowledgeable, and likeable! I wish all the tech support people I have to deal with were as competent as she was. Credit to CompanionLink to have her on your staff.

After an abrupt failure of my system ssd, I called to get a fresh install of Companion Link for Outlook. I expected to have to pay a fee to upgrade to the latest version. To my surprise, Renee sent a link to installation of my previous version. Problem solved at no cost to me. Thank you, Renee!

Having used another program for many years, I am realizing how much more information I can review at one time (especially with the recent update allowing more direct Notes access), and how dynamic the lookup is for information in the profile AND the notes. That's not even to mention the dynamic synch with all updates automatically populating all of my devices. Outstanding.



Please keep the very useful updates coming.

Clone Renee!
My appreciation of her understanding and ability to work with your program and in general little black boxes and old gray attitudes cannot be understated! I've been for the most part enjoying my Outlook/Companionlink linkage for more than a few moons. Yet, I'm still learning all the options and yes, there have been hiccups, but your support kids (Yes, I'm old! Go Fortran! And take COBOL with you!) like Renee have been great. I rely FAR too much on my phone and your database and when I'm in a bind, I find great solace in knowing Renee and friends are there. Call me anytime, Sr. Manager!

I was able to state the possible problem I was having and Renee put a detailed plan together of what I needed to do to fix my problem. All in email so I could follow along. I was able to follow it easily and my issue was resolved! Thanks a ton!

Got a new PC with Win 10 and downloaded CompanionLink Build 9020. Sync worked at first, then did not work. After working with me, Conley was able to diagnose the problem and explain how to fix it. The fix worked perfectly. Much thanks to Conley and to CompanionLink for their presence and help. A great company!

Conley Rocks! I had a couple DejaOffice issues that were important to me but I'm sure were quite tedious for CompanionLink.

Conley hung in there with me - involved the developers (who also Rock!) - and wrote code to fix my issues.

What other firm does this for you? No One!

Thanks again for all your help.