Predictions for 2014, Wearable Computers, iPhone 6, Google Glass and Voice CRM

Happy New Year all!  I’m not the only one that is happy to put 2013 behind us.  Another year of budget sequesters, government gridlock and grinding recession behind us.

My Predictions for 2014.

1. 2014 will be better!  People will feel more secure about work, the economy and technology in our lives.  The wonder of camera resolution, ease of UI, and ever lower network costs will amaze and confound us.   “Wearable” will be the “Watch-word” for 2014, even though no one knows what it means, or how it will appear. Don’t worry, no one really cares, but phones will get cheaper and better, and people ever more glued to the device in their hand.

2. CES 2014 will be useless.  No one will go there but the news reporters, and they will report on virtually nothing.  However, virtually nothing is useful these days, and virtually nobody will watch virtually nothing on their mobile device.

3. Over the year Samsung will release Galaxy S5, with variations; Mini, Active, Note, Light, Heavy, Super, Ultra, Modern, Watch, Catch, Pitch and Visionary.  Covering every size in half inch increments from 3-inches to 110-inches, some people will starve in Verizon stores trying to figure out which one is best.  Someone will write an app to remove crapware from Samsung phones, sell it for $5, and make more money than Angry Birds.

4. In March, Microsoft will purchase Nokia’s Devices and Services business (roughly half of Nokia) with the Lumia line of phones becoming Microsoft products.  Microsoft will promptly announce Windows Phone 9 for Spring, and then delay release for 2 years.  In the mean time Microsoft will include a $25 Windows 8 RT Tablet (remember they still have 2 million unsold tablets) with every Lumia phone they sell.  Microsoft will end the year declaring lack of ripple water effects the Achilles heel of their device line

5. In April, Nokia – minus it’s products and services division – will release the first Nokia Android phone.  By August the new Nokia will be double market share from prior to the Microsoft sale.

6. In May, Google Glass will be released to consumers.  At $595 they will require you have a current Smartphone ($500 plus $80 per month for 2 years).  So this means every Glass user will have a $3000 investment for a device that goes from purchase to drawer in a record 48 hours.  Meanwhile, Bluetooth headsets, microphones and accessories will drop by half in price, becoming 4 times more effective.  Glass is not useless.  Just in it’s first year.  Remember the Google G1 Android?

7. In June HTC will introduce a new phone, called the HTC One.  (Nowithstanding that their 2013 phone was the HTC One, and their 2012 phone the HTC One X).  A CNet reviewer will accidentally buy a two year old HTC One X on eBay and declare it the best phone of 2014.

8. In October, Apple will release iPhone 6, which will feature a new water ripple effect and come in tropical colors.  On the $700 iPhone 6LX the water ripples will make the case glow.  People will line up for hours to buy the new phone, proclaiming that ripples will change their lives.

9. BlackBerry/Palm comparisons are epic.  Consider Palm Treo compared to BlackBerry Classic, and Palm Pre compared to BlackBerry 10.  BlackBerry has said they will abandon their hardware business to focus on Enterprise Secure Software (sounds like Palm focusing on webOS in the last 9 months of Palm).  After September earnings BlackBerry will sell to Lenovo for $1.8b, with the Chinese Government a silent partner and ultra secure BBM network will be used by the Chinese Army to spy on the NSA.

10. Voice CRM is on the horizon.  Look for App makers to increasingly include voice as part of their applications.  Voice Dial was one of the most powerful features of BlackBerry 7, but BlackBerry has abandon that technology in their new focus.  Look for other vendors to capitalize on business use of voice applications.

There you have it!  Have a happy new year.

 

 

 

 

EDN gives CompanionLink great reviews for Outlook Google sync

Brian Dipert, writer for EDN Network, chose CompanionLink to sync Outlook with Google during an evaluation of sync tools available for this task.

I chose CompanionLink, although it was the most expensive of the three options, based on the comparative amount and percentage of positive feedback I came across regarding it in my research.

CompanionLink’s setup was straightforward, and the results have so far been rock-solid. Its settings options (including numerous sync-cadence candidates) are abundant but intuitively understandable.

CompanionLink often appears more expensive than other low-cost solutions. We feel our free phone support, ability to use one user-license on three computers (ie, work desktop, home desktop, personal laptop), and our policy to not charge you every time you change phones actually makes CompanionLink the best value on the market.

Salesforce CRM Accounts sync to mobile devices and Google

CompanionLink has always synchronized Salesforce CRM Contacts and Accounts to mobile devices, Outlook, or any Google or Gmail account.  Accounts show up on the device as a Contact record with the organization/company field mapped to the Account name in Salesforce CRM.

In CompanionLink Professional 5 build 5044 and later, we have expanded field-mapping options when synchronizing Accounts. We introduced a new tab in CompanionLink called Account Field Mapping that allows you to map any/all of your Salesforce CRM Account fields with your choice contact fields on the mobile device.

Map Salesforce CRM Accounts to your mobile device

Add business CRM functions to Motorola’s new flagship RAZR line (DROID RAZR HD, RAZR Maxx HD and RAZR M)

Motorola’s first major device announcement under new parent Google and a new CEO includes three major devices — DROID RAZR HD, DROID RAZR MAXX HD, and DROID RAZR M.  Their core competency still remains their dedication to Android, 4G LTE (courtesy of Verizon), and some of the longest lasting batteries that ship with Android devices.

All three competencies point squarely on the business audience — people who need fast internet access and batteries that can last the entire day on the road.

CompanionLink augments these business competencies by adding CRM functionality on Motorola’s new products.  With the DejaOffice CRM app for Android, business people can store over 50,000 records, encrypt and lock their entire client database and notes, sort a long list of contacts by company name or last name, or sort by zip code or city.

CompanionLink also synchronizes CRM databases like Sage ACT!, SugarCRM, Zoho, Salesforce, and many others directly to Motorola devices.  This allows businesses to use the CompanionLink ecosystem to keep CRM data updated, encrypted, and easily accessible.

Will a (virtual) keyboard save RIM and the BlackBerry device?

The biggest news item from BlackBerry World 2012 is the new virtual keyboard on the BB OS 10. It uses magic (e.g., predictive analysis and the like) to suggest words you are attempting to type before you can finish typing. You can simply flick the suggested words up to apply them.

http://www.youtube.com/watch?v=6Fusk03iTEI

Neat, but definitely not a leapfrog in technology. RIM really needs a leapfrog to stay relevant. Gartner predicts RIM has lost nearly half of their market to Apple and Google.

There’s a lot riding on this virtual keyboard.

Sync Outlook (& More) To Google+

Google+ is still very new, but it’s shaping up to be quite popular among early adopters. Invites are beginning to flow more freely, and more and more users are getting to try out the hyped new network.

That said, many users receive a Google+ invite only to find an empty site because all their contacts are stored in Outlook, not Google. Currently, Google does not provide an import tool for Google+ (though they are working on it). So how can you populate your Google+ network and maximize its potential? It’s simple: use CompanionLink.

CompanionLink allows you to sync contacts from Outlook, Palm Desktop, and other PC software into your Google Contacts. From there, you can simply log into Google+ and connect with (or invite) your contacts. It’s that easy! Before you know it, you’ll be experiencing Google+ as it was designed to be used.

Whitepaper – Desktop Sync Options for Android

CompanionLink has published a whitepaper that explores the options for syncing Android to the desktop. Compare features and benefits between Google Calendar Sync, the Microsoft Outlook plug-in for Google Apps Premier, HTC Sync and CompanionLink’s wired and wireless sync options. This can be extremely helpful when looking for a solution to sync contacts, calendar, tasks and notes to an Android device. Feel free to download the whitepaper for your own reference or to distribute to friends and clients.

You can download the whitepaper here.

Follow up to ACT! road show (San Francisco)

The road show went great!  People left with a clear understanding of what ACT! 2010 offers and how CompanionLink allows them to sync ACT! data with virtually any major smartphone on the market today.

This broad compatibility with all smartphones makes CompanionLink unique.

[slideshare id=1952796&doc=sf-roadshow-for-google-090904124910-phpapp02]

Video: How to sync ACT! with Google

[vimeo http://vimeo.com/5208875]

Why sync ACT! with Google?  Because then you can use the free Google Sync service to sync data between Google and your phone.  This gives you free wireless sync of ACT! contacts and calendar with your phone, courtesy of CompanionLink (a one-time purchase) and Google Sync (free).

Here’s more info about how it works.

Closing ACT! activities and creating history item

CompanionLink allows you to complete an ACT! calendar activity on your phone.  CompanionLink allows creates a History item for the completed activity.

You can do this by inserting a forward slash “/” in the subject line of the calendar activity on your phone.

For example, if you have a phone call at 2:30 that needs to be marked as complete, you can insert a “/” at the beginning of the subject of the calendar activity:

/(c) Follow-up with CompanionLink

When CompanionLink will sync this data back to ACT!, it will complete the activity and create a History item in ACT!.  Of course, History needs to be enabled under the Note Options tab.