UPDATE: Problems with USB Sync with the HTC DROID INCREDIBLE? Make sure you have a memory card.

Posted on May 3, 2010 by Andy Sheragy

CompanionLink recently announced support for sync with the new HTC DROID INCREDIBLE. Since its release on Thursday, a small number of users are experiencing problems with the USB sync. The problem has to do with the fact that CompanionLink syncs data to the MicroSD memory card in the device. Previous Android devices have included a memory card out of the box, while the DROID INCREDIBLE does not. Users experiencing this issue can resolve this immediately by inserting a memory card into their DROID INCREDIBLE. CompanionLink will release an update shortly that will allow Android devices without a memory card to use the device’s internal memory to hold sync data. More information, as well as a 14-day trial of the desktop sync software, can be found at www.companionlink.com/phones/htc-incredible.html

Sync the new HTC DROID INCREDIBLE with your PC

Posted on April 29, 2010 by Andy Sheragy

The newest Android phone on the market is the HTC DROID INCREDIBLE with HTC Sense UI. This beast features all the latest hardware, including an 8-megapixel camera and a 1GHz Snapdragon processor. The DROID INCREDIBLE sports a 3.7″ AMOLED screen, and runs Android 2.1. The DROID INCREDIBLE comes with HTC Sync out of the box to synchronize contacts and calendar with Microsoft Outlook. CompanionLink extends the sync functionality of the DROID INCREDIBLE by offering full support for contacts, calendar, tasks and notes, as well as the option for wireless sync.

CompanionLink synchronizes from PC to the DROID INCREDIBLE in two ways – secure wired sync and automatic wireless sync via Google. CompanionLink’s wired USB sync with DROID INCREDIBLE works through an Android app that runs on the phone. The app has custom calendar, tasks, and notes modules, while contacts sync to the native contact database on the DROID INCREDIBLE. CompanionLink’s wireless sync to DROID INCREDIBLE via Google lets people sync contacts and calendar data to Google, which then syncs to the phone through its wireless data connection. Two-way sync is supported in both methods so that changes made on the phone are updated on the PC upon synchronization.

PC software such as Microsoft Outlook, Outlook Business Contact Manager, IBM Lotus Notes, ACT! by Sage, Novell GroupWise, and Palm Desktop are supported. CompanionLink also supports the newest 32-bit and 64-bit versions of Outlook 2010. CompanionLink’s solutions are available for a one-time cost starting at $39.95. Free telephone support is included. More details and a 14-day evaluation version of the software are available at www.companionlink.com.

CompanionLink Releases Sync For Microsoft Outlook 2010 64-bit

Posted on April 27, 2010 by Andy Sheragy

Outlook 2010, now available to Microsoft Software Assurance customers, is a substantial update to the most popular email, contact and calendar management software in the world. New in Outlook 2010 is the option to install a full 64-bit version for enhanced speed and capability. However, many users are finding that they are having trouble syncing their phones with the newest versions of Outlook.

CompanionLink is proud to be one of the first to support complete sync for all versions of Outlook 2010. CompanionLink uses unique proprietary sync technology to deliver both 32-bit and 64-bit Outlook 2010 support in one software package. The PC-based solution supports two-way sync of contacts, calendar, tasks and notes. Sync with Google Contacts and Calendar as well as smartphones like Apple^® iPhone^®, BlackBerry^®, Google Android^™-powered devices, Palm^® webOS^®, and Windows^® Mobile devices is fully supported.

Announcing DejaOffice for iPad and iPhone

Posted on April 3, 2010 by Andy Sheragy

DejaOffice, a mobile office application suite, is now available for iPad and iPhone in the Apple App Store. Designed for professionals who need quick access to manage their schedule, DejaOffice offers business-friendly contacts, calendar, tasks and notes for iPad and iPhone.

DejaOffice lets iPad and iPhone users efficiently view, enter, update and manage contact and schedule information. The app supports advanced business features such as categories, custom fields, advanced search and sort options, expense tracking, and linking of contacts to calendar. DejaOffice also takes advantage of the iPad’s large screen to offer additional display modes like dual-pane viewing.

The iPad is a leap forward in mobile office productivity. Business professionals can pull up DejaOffice and easily take a few moments to organize their week’s schedule, plan business tasks, jot down expenses and make contact notes.

DejaOffice is compatible with CompanionLink’s PC software that provides two-way synchronization with applications such as Microsoft Outlook, IBM Lotus Notes, Novell GroupWise, Microsoft Outlook Business Contact Manager, ACT! by Sage and Palm Desktop.

DejaOffice for iPad and iPhone is currently available for free from the App Store. More information is available at www.dejaoffice.com.

Support Notice: CompanionLink USB for Motorola BACKFLIP now available in Android Market

Posted on March 18, 2010 by Andy Sheragy

When the Motorola Backflip was launched last week on AT&T, there was an issue with users not being able to find the CompanionLink app in the Android Market to download onto the Backflip. CompanionLink has identified the issue, and a new update has been published to address that. Users can now find the app in the Android Market by searching for “USB Sync”.

If you are unable to find the app, or are experiencing any other issues, please contact support@companionlink.com

Win a free copy of CompanionLink!

Posted on March 12, 2010 by Andy Sheragy

Have an Android phone? Win a free copy of CompanionLink Pro with the RunStart remote setup service! We are holding a contest over at droidforums.net. For contest details, click here https://www.droidforums.net/forum/companionlink-software/29209-contest-how-do-you-droid-win-free-copy-companionlink-pro.html

Urgent: Update available for CompanionLink users syncing their calendars to Google

Posted on March 5, 2010 by Andy Sheragy

Google has recently changed the URLs used to access the Google Calendar service. What this means for CompanionLink for Google users is that a software update is required to restore functionality to calendar sync. If you use CompanionLink to sync your calendar to Google (or sync to a phone through Google’s service), you will have to download an update to ensure continued synchronization.

The update is free to all CompanionLink for Google customers. To update your software, visit https://www.companionlink.com/downloads/updates.html to download the newest version of your software.

New Update to CompanionLink USB Sync

Posted on March 5, 2010 by Andy Sheragy

We have great news if you use CompanionLink to sync with Android via USB cable! We have just released a major update to the Android app that works with CompanionLink on your PC to sync data.

The update brings many new features to the Android onboard app, including month- and week-views to your calendar. Touchscreen navigation has also been improved with the addition of swipe commands to move calendar day, week and month forwards or backwards. In addition, we have updated calendar category support that includes color-coding for easier identification of key appointments. Speed and stability have also been improved.

There is no charge for the app update. Here’s how you get the update:

1. Tap on the Android Market app on your phone.

2. Tap on Downloads to see all the apps you currently have.

3. Tap on our app, which should say “Update available” next to it.

We always welcome feedback as it helps to improve our software. Send your thoughts to www.companionlink.com/feedback.

To download a 14-day trial of CompanionLink, visit www.companionlink.com/android.

CompanionLink Support Notice for DEVOUR and CLIQ

Posted on March 3, 2010 by Andy Sheragy

Motorola DEVOUR and CLIQ use a technology called MOTOBLUR. While our software syncs contact data correctly to these phones, MOTOBLUR impedes the “viewability” of the data so it appears that contacts have not synchronized over correctly.

We recommend all DEVOUR and CLIQ users sync their contacts wirelessly through Google using CompanionLink for Google and not via direct USB sync. We are currently working on a solution to the problem, and will post a notification once the fix is available.

We apologize for any inconvenience. Any questions or comments can be directed to support@companionlink.com

Whitepaper – Desktop Sync Options for Android

Posted on March 1, 2010 by Andy Sheragy

CompanionLink has published a whitepaper that explores the options for syncing Android to the desktop. Compare features and benefits between Google Calendar Sync, the Microsoft Outlook plug-in for Google Apps Premier, HTC Sync and CompanionLink’s wired and wireless sync options. This can be extremely helpful when looking for a solution to sync contacts, calendar, tasks and notes to an Android device. Feel free to download the whitepaper for your own reference or to distribute to friends and clients.

You can download the whitepaper here.

Free webinar on how to sync data from ACT! to your smartphone

Posted on February 25, 2010 by Andy Sheragy

The ACT! AddOn Store is hosting a series of free webinars through their training center. There is a free training session on March 11 that will give you a clear understanding of the sync options you have between ACT! and the latest smartphones:

BlackBerry
iPhone
Palm webOS
Android
Windows Mobile
Palm OS
Symbian S60

Session Details:

Thursday, Mar 11, 2010

10:00 AM – 11:00 AM

Add to my Outlook Calendar

To register, visit crmtrainingcenter.com and click on ‘Sessions’ up at the top. Explore more sync options at companionlink.com.

CompanionLink offers ACT! to iPhone wireless sync service

Posted on February 15, 2010 by Andy Sheragy

ACT! by Sage users who also own an iPhone can use both technologies as part of their business workflow. CompanionLink offers ACT! to iPhone synchronization that allows for two-way wireless transfer of ACT! contacts, activities, to-dos, notes, histories and opportunities. CompanionLink also allows ACT! users to link activities and notes to contacts for optimal organization of business data between ACT! and iPhone.

CompanionLink offers two ways to synchronize data between ACT! and iPhone – wired USB sync and wireless sync. Wired USB sync transfers contacts and calendar data between ACT! and iPhone using Outlook and iTunes. Wireless sync between ACT! and iPhone can be configured in one of two methods – sync via Google or sync via CompanionLink’s wireless sync service. Sync via Google requires a Google account to hold ACT! data, and the Google Sync service to transfer data over-the-air. Sync via CompanionLink’s wireless service transfers data directly between ACT! and iPhone.

A 14-day evaluation version of the ACT! to iPhone wireless sync software is available at www.companionlink.com/iphone.

Small Business Productivity, Tools and Tips – Android and iPhone Sync

Category Archives: Announcements