Syncing with the Palm Pre 2 and webOS 2.0

Sync with the Palm Pre 2

Update: USB sync is now live for all webOS devices! Read about it here.

The recently released Palm Pre 2 ships with the latest version of the HP/Palm webOS operating system, webOS 2.0. Due to core changes in the underlying operating system, CompanionLink’s USB sync is currently not compatible with webOS 2.0 devices like the Palm Pre 2.

CompanionLink’s current recommendation is to sync the Palm Pre 2 via Google. CompanionLink syncs your PC data with any Google or Gmail account. Google then syncs automatically with the Palm Pre 2 over a wireless data connection. Two-way sync is fully supported.

CompanionLink plans to update our USB sync software for webOS devices in the near future to support webOS 2.0. Inquiries about compatibility with the Palm Pre 2 should be directed to support@companionlink.com.

Sync Salesforce CRM with Google and Your phone – Android, iPhone & iPad, BlackBerry, Palm webOS, Windows Mobile and Windows Phone 7

Sync with SalesforceCompanionLink now supports sync with Salesforce! Sync your Salesforce CRM contacts, calendar and tasks with any Google, Gmail, or Google Apps account. Google then provides free wireless sync to most popular smartphone platforms, including Android, iPhone, iPad, BlackBerry, Palm webOS, Windows Phone 7, Windows Mobile and Nokia Symbian.

CompanionLink gives Salesforce users an easy way to sync their crucial CRM data to their phones with no monthly fees. Because Google supports a wide range of platforms, CompanionLink can offer Salesforce sync with the most popular phones currently available, including the Motorola DROID 2 and DROID Pro, HTC EVO 4G, HTC Incredible, Samsung Galaxy S, Apple iPhone and iPad, BlackBerry Torch, and Palm Pre and Pixi. Two-way sync is fully supported so that changes made from the phone or Google account will sync back to Salesforce.

To try it out, you’ll need:

  • A Google, Gmail, or Google Apps account
  • A Salesforce Professional, Enterprise, or Unlimited account
  • CompanionLink Professional

You can find more info and a 14-day free trial of CompanionLink Professional at www.companionlink.com/salesforce/

How to sync the DROID Pro with Outlook

Sync the DROID Pro with Outlook

The DROID Pro, released today on Verizon, is a business-oriented Android device that is targeted squarely at the BlackBerry market. The DROID Pro features a physical keyboard tacked on to a portrait-oriented candybar form factor. The DROID Pro also features universal GSM and UMTS bands for global roaming. For a device that clearly caters to the business crowd, it lacks some crucial functionality –  there is no easy way to sync the DROID Pro with Outlook.

That’s where CompanionLink comes in. Like many Android phones, the DROID Pro will automatically sync with a Google account, and Google does provide a free calendar sync tool for Outlook. But what about contacts, tasks and notes? CompanionLink offers three ways to fully sync Outlook contacts, calendar, tasks and notes with the DROID Pro:

Direct USB Sync provides a fast and secure method to sync Outlook contacts, calendar, tasks and notes with the DROID Pro. This method ensures maximum data security because it does not use a cloud-based service to store or exchange data.

Local Wi-Fi Sync allows synchronizing Outlook contacts, calendar, tasks and notes to DROID Pro using a home or office Wi-Fi network. The PC and DROID Pro are connected to the same network, through which CompanionLink synchronizes data. This method offers a secure wireless sync with no monthly fees.

CL Secure Hosted Sync is a wireless subscription service ($9.95/month) that provides secure and automatic sync of all data types to the phone.  Data will sync automatically anywhere the DROID Pro has a wireless data connection.

CompanionLink’s sync software for DROID Pro works in tandem with an Android app called DejaOffice. DejaOffice is a robust suite of contacts, calendar, tasks and notes apps that support Outlook features such as color-coded categories, sort by company name, and task priorities. CompanionLink and DejaOffice provide a tightly integrated solution for managing Outlook data on the DROID Pro.

CompanionLink’s sync solutions for DROID Pro start at $39.95. More information and a 14-day free trial can be found at www.companionlink.com/droidpro

CompanionLink announces Outlook sync for Windows Phone 7

Sync with Windows Phone 7CompanionLink is happy to announce sync support for Windows Phone 7 devices like the Samsung Focus, HTC Surround, HTC HD7, LG Quantum, and Dell Venue Pro.

CompanionLink syncs Outlook contacts, calendar and tasks to any Google, Gmail, or Google Apps account. Google provides wireless contact and calendar sync to Windows Phone 7 through the Exchange ActiveSync protocol. In addition to Microsoft Outlook, CompanionLink supports sync with Outlook Business Contact Manager, Sage ACT!, Palm Desktop, Novell GroupWise, and Time & Chaos.

CompanionLink’s sync solutions for Windows Phone 7 start at $39.95. More information and a 14-day free trial can be found at www.companionlink.com/windowsphone/

CompanionLink Announces New Outlook Sync Product

CompanionLink Software releases a new Microsoft Outlook sync product called CompanionLink for Outlook. CompanionLink’s sync software for Microsoft Outlook syncs Outlook contacts, calendar, tasks and notes with Android, iPhone, iPad, BlackBerry, Palm webOS, Windows Mobile, and Google. CompanionLink for Outlook offers four methods to sync:

  1. Direct USB Sync
  2. Local Wi-Fi Sync
  3. Sync via Google
  4. CL Secure Hosted Sync

Direct USB Sync provides a fast and secure method to sync Outlook contacts, calendar, tasks and notes with any Android, BlackBerry, Palm webOS or Windows Mobile device. This method ensures maximum data security because it does not use a cloud-based service to store or exchange data.

Local Wi-Fi Sync allows synchronizing Outlook contacts, calendar, tasks and notes to iPhone, iPad and Android (coming soon) using a home or office Wi-Fi network. The PC and mobile phone are connected to the same network, through which CompanionLink synchronizes data. Users get a secure wireless sync with no monthly fees.

Sync via Google takes Outlook contacts and calendar and syncs them with any Google, Gmail, or Google Apps account. Using the free Google Sync service, Google provides wireless sync of contacts and calendar to any Android, iPhone, iPad, BlackBerry, Palm webOS, or Windows Mobile device.

CL Secure Hosted Sync is a wireless subscription service ($9.95/month) that provides secure and automatic wireless sync of all data types to Android, iPhone, iPad, BlackBerry, and Windows Mobile devices.  Data will sync automatically anywhere the device has a wireless data connection.

CompanionLink for Outlook is available for $39.95. More information and a 14-day free trial of the software are available at www.companionlink.com/outlook/

Business 101 (as taught by Palm): Don’t ignore your core users, RIM.

Get out your #2 pencils. Choose the best answer from the options below.

Palm’s biggest mistake with the webOS launch was:

  • A.  Poor operating system design
  • B.  Lack of apps
  • C.  Forgetting their legacy user base of Palm die-hards
  • D.  Those freaky commercials
  • Will RIM fail like Palm?

    If you read the heading, you know the answer is C (yeah, you can argue for D). Last year, Palm made a critical oversight when they introduced the Pre and Pixi with the new webOS operating system. They ignored their legacy users. Palm OS users were very dependent on Palm’s business-friendly organizer features and the ability to HotSync data with their PCs. As a consumer phone, Palm webOS didn’t offer a native sync with Palm Desktop and lacked core business functionality. The older Palm OS users were business users who were left scratching their heads when they saw the new Pre and Pixi. The end result was that many Palm die-hards felt neglected and lost whatever remaining loyalty they had. And look what happened to Palm.

    The launch of the iPhone 4 and influx of dozens of Android-based phones have begun to challenge RIM’s market share in a serious way. RIM’s comeback strategy centers around their new BlackBerry 6 OS (and newly announced tablet, the Playbook), offering crucial improvements in web and media support. BlackBerry 6 OS was launched in conjunction with the BlackBerry Torch.

    RIM also introduced a new version of their desktop software, BlackBerry Desktop 6. The older versions allowed third-party vendors to work as an add-in to support and sync data with BlackBerry devices. However, the new BlackBerry Desktop 6 broke support for most third-party add-ins (including CompanionLink, Ilium eWallet, and Ascendo DataVault) with no warning to customers, much to their frustration. Upon upgrading to Blackberry Desktop 6, thousands of users immediately lost crucial functionality.

    To further complicate problems, the new BlackBerry Desktop added support for Microsoft Outlook 2010 (used by millions), but only the 32-bit edition. BlackBerry Desktop 6 is incompatible with Outlook 2010 64-bit, with planned support sometime “in 2011”. While RIM has made large strides in improving their platform to stay competitive with Android and Apple, they must not forget that their primary competitive advantage has always been business integration (read also as: business users).

    RIM would be prudent to learn from Palm and not ignore their core market of business users. While it’s important for companies to pursue new technologies, completely shunning old customers and the things they value is not a sustainable business plan. RIM would be smart to pay attention to these lessons courtesy of Palm.

    How to sync the T-Mobile G2 with Outlook

    The T-Mobile G2 is a new Android slider, released today on (you get one guess) T-Mobile. Many new G2 owners are migrating from older BlackBerrys or Windows Mobile devices, and will be looking for a way to sync the G2 with Outlook. Google provides the free Google Calendar Sync tool to sync the primary Outlook calendar with any Google account. The T-Mobile G2 can automatically sync contacts and calendar with a Google account through its wireless data connection. However, Google provides no support to sync contacts or other data types, such as tasks and notes.

    CompanionLink offers two ways to sync the G2 with Outlook – wired USB sync and wireless sync through Google. CompanionLink’s wireless sync via Google supports two-way sync of contacts and calendar, and offers the ability to sync with any Outlook folder. CompanionLink can also sync Outlook tasks to the Google calendar as untimed entries.

    CompanionLink’s USB sync with the G2 works in tandem with an Android app called DejaOffice. DejaOffice is an integrated suite of calendar, contacts, tasks and notes apps for Android with support for advanced Outlook features such as color-coded categories and custom fields. Outlook data will sync to the DejaOffice business apps on the G2.

    CompanionLink is free for 14 days. For more information and to download the free trial, visit www.companionlink.com/g2

    Sync with the BlackBerry Playbook?

    Yesterday, RIM announced their foray into tablet computing by introducing the BlackBerry Playbook. RIM’s new tablet will run an entirely new operating system: BlackBerry Tablet OS.

    BlackBerry PlayBook

    With any new mobile operating system, we here at CompanionLink immediately begin evaluating its sync capabilities. We currently know from RIM’s announcement that the BlackBerry Playbook will sync with a BlackBerry Enterprise Server, much like the current generation of BlackBerry phones. For standalone or small business users without access to a BES server, we can stipulate that the Playbook will sync directly with the PC using the BlackBerry Desktop Software (again, much like the current BlackBerry devices). If this indeed is the case, then CompanionLink may offer two-way sync with the BlackBerry Playbook from day 1, as CompanionLink works as an add-in within the BlackBerry Desktop Software to sync PC data.

    It is currently unknown if Google will support sync with BlackBerry Tablet OS, but given Google’s track record of support for most popular mobile platforms, we would be surprised if Google didn’t have an offering for RIM’s tablets. CompanionLink supports sync of contacts and calendar from the PC to any Google, Gmail, or Google Apps account. Pending Google’s support for BlackBerry Tablet OS, CompanionLink will be able to provide an additional sync option for Playbook owners.

    For now, this is all speculation. As we get closer to the launch date for the Playbook, more details will certainly emerge. An official announcement regarding CompanionLink’s sync support for the BlackBerry Playbook will be made as soon as we can confirm compatibility. Details on CompanionLink’s support for BlackBerry devices can be found at www.companionlink.com/blackberry

    Initial impressions on sync support for Windows Phone 7

    Windows Phone 7, expected to release next month, is the next major smartphone platform from Microsoft. Windows Phone 7 is a complete operating system re-design, borrowing more from their Zune media players than their existing Windows Mobile 6.5 platform. The big question that we have here at CompanionLink is how Windows Phone 7 will sync with the PC.

    A recent post from pocketnow.com details the current situation for Outlook sync with Windows Phone 7. Unlike the previous Windows Mobile 6.5 platform, Windows Phone 7 will not use Windows Mobile Device Center/Active Sync for direct PC-to-phone sync. Windows Phone 7 will use the Zune PC software to sync media, but for Outlook contacts, calendar and tasks, an Exchange server is required. While this presents no problem to large organizations with dedicated Exchange servers, standalone Outlook users are left out in the cold.

    Both Gmail and Hotmail now offer free Exchange Active Sync support for most popular smartphone platforms. Thus, Windows Phone 7 should be compatible with both these services to sync contacts and calendar via Exchange (since Windows Phone 7 has not yet been released, this is educated speculation).

    CompanionLink offers a solution that will sync Outlook contacts and calendar with any Gmail, Google, or Google Apps account. Once the data is synced with Google, supported smartphones can easily be configured to sync wirelessly with that Google account using the Exchange protocol. If Windows Phone 7 can sync with Google, as indicated by initial impressions, then CompanionLink will be able to offer support for Windows Phone 7 upon launch.

    An official announcement regarding CompanionLink’s support for Windows Phone 7 will be released soon pending our testing of the platform. Look for announcements on our homepage at www.companionlink.com

    CompanionLink Supports Sync with Sage ACT! 2011

    Sync with Sage ACT! 2011CompanionLink supports two-way sync of Sage ACT! 2011 contacts, calendar activities, opportunities, to-dos, contact notes and histories with the latest smartphones and tablet devices. For a one-time cost of $69.95, you can a have complete, two-way sync system set up for your ACT! database.

    Sage ACT! 2011 introduces a built-in sync feature with Outlook contacts and calendar. We encourage you to try that. If your needs for Outlook sync demand more, CompanionLink has offered a solution for the past 10 years — supporting Outlook 2000 and higher (including Outlook 2010 32- and 64-bit). CompanionLink can handle many fringe cases — recurring appointments, appointments with exceptions, etc.

    Plus, CompanionLink offers free technical support. For more information and to download a free 14-day trial, visit www.companionlink.com/act