When the Motorola Backflip was launched last week on AT&T, there was an issue with users not being able to find the CompanionLink app in the Android Market to download onto the Backflip. CompanionLink has identified the issue, and a new update has been published to address that. Users can now find the app in the Android Market by searching for “USB Sync”.
If you are unable to find the app, or are experiencing any other issues, please contact firstname.lastname@example.org
UPDATE: As of June 1, 2011, Premium Support is now $129.
Free support is great when you have time. But what if you’re in a hurry to get answers?
CompanionLink’s Premium Support is like hiring a personal technician for your sync needs. Get in front of the support queue and speak with a single dedicated specialist. It is the fastest way to get your support issues resolved!
Here’s what you get:
# Front-of-the-line privileges for phone and email queues
# Single point of technical contact
# Senior customer-focused specialists on specific PIM/PDA setups
# Dedicated toll-free number
# Guaranteed next-day service on voice messages left during non-business hours
Read more here.