3 Ways to Boost Employee Productivity in Your Office

Results derive from productivity, and productivity in the modern workplace is directly linked to employee happiness. Bosses have tried to incorporate many different strategies to increase productivity, but in the end, if an employee is happy to be working, they will work at their optimum rate.

Several aspects will impact an employee’s happiness in their job, ranging from comfort to joint-rewards. While boosting employee productivity won’t simply happen overnight, by integrating a few new strategies, you should see some long term benefits.

Never Undervalue the Power of Comfort

Just because someone has a desk, a decent computer, and a chair doesn’t mean that they’re comfortable. An uncomfortable employee fidgets, is distracted by discomfort, is more inclined to vacate their workspace and will potentially distract others. Having the right tools and equipment is key, with ergonomics being the most important factor in selecting this equipment.

There are several aspects to consider to achieve a prime ergonomic workstation. Overall, it comes down to the chair, potential foot stand, the positioning of the keyboard and mouse, and the monitor height. To get started, if working from the ground up, the chair is the factor that can be changed with the most significant immediate impact. For example, the range of new-age ergonomic Steelcase chairs has been designed to consider the range of postures that modern workers find themselves in throughout the day.

Maintaining Social Order and a Professional Atmosphere

Employees won’t be happy in a hostile or toxic work environment: bosses need to encourage a healthy, respectable, and friendly atmosphere that promotes engagement as much as it does productivity. However, having a friendly work environment can go too far the other way, with employees being more focused on the social aspects than the work at hand. The trick to achieving this balance is to cultivate a social community within the office space.

As noted by Small Business, incorporating a social element into the organizational structure helps to reduce stress and tension in the workplace. As it is work, stress and tension will always arise at some point, but with a community in place, employees are more inclined to help shoulder the burden – strengthening the community feel further. If employees are encouraged to communicate with management and their employees, the threat of stress or tension derailing a project is limited.

Making Work More Enjoyable

Providing perks and specific time periods dedicated to promoting the happiness of your employees is often appreciated by your office workforce, provided that it doesn’t hinder important tasks – which can then cause stress and tension. A good way to achieve this, along with promoting a sense of community, is by setting up team entertainment-driven activities.

The choice that gives you the most options in a way that will appeal to the most people is through a TV or projector hooked up to a Kodi Media Player. With television shows, films, and live sports a tap away, you can bring the office together to enjoy some viewing. Of course, to fully utilize the streaming box, you’ll need to deploy the best VPN for Kodi, which grants you access to the whole spectrum of the platform.

During major sporting events, such as the World Cup or Olympic Games, your employees can come together to enjoy certain events. Or, week-to-week, you can introduce them all to a new show, giving them time to see more episodes periodically. This will bring them, and perhaps yourself, together in a joint interest, provided that no one has seen it before or is inclined to spoil the show.

There you have it: comfort, community, and entertainment can all help boost the happiness of your employees and, therefore, the productivity of your office.

3 VoIP Trends You Can’t Ignore in 2020

It has not even been 150 years since Alexander Graham Bell made history with the very first telephone call on March 10, 1876, but how the times have changed! Can you imagine what the inventor of the telephone would think today if he suddenly found himself in a 21st century call center? Most businesses no longer utilize hardwired phone systems, and Voice over Internet Protocol (VoIP) has become the industry standard for commercial telecommunications. Even a decade ago it would be difficult to imagine just how far VoIP would advance and this is why it is so important to keep abreast of cutting edge trends when debating the benefits of VoIP over traditional telecommunications systems. Here are just three VoIP trends you cannot afford to ignore in 2020 going forward.

1. Rapid Decline in ‘Traditional’ Phone Systems

First, and foremost, you can safely assume that there will be a rapid decline in the number of companies using traditional, hard-wired telecommunications systems. With VoIP so much more cost effective than traditional phone lines, a greater number of businesses will be abandoning those archaic systems. Bear in mind that VoIP calls carry no long-distance charges so the cost of communications will have an immediate impact on profitability.

2. Greater Focus on In-App Integration

This is probably going to be the most popular of the VoIP trends you can’t ignore in 2020. How often have you become frustrated trying to flip back and forth between screens and apps while trying to carry on an intelligent conversation by referring to data or information needed in the moment? In 2020 and beyond you will see a greater number of developers integrating VoIP into their apps which will significantly reduce wasted time. However, it may be difficult to find the right VoIP software for your needs. A comparison of features like those found on the piesync.com website will be an invaluable resource. ‘RingCentral vs. Aircall: which VoIP phone software is best?’ is definitely worth a read.

3. Mobile Technology

Many of today’s businesses have a large mobile workforce. This has led to some amount of frustration when choosing the right VoIP platform. Some simply do not lend themselves well to mobile access. What about that worker who is out in the field on a call and in need of information stored on the company’s server? The right VoIP software can allow for seamless integration whether out in the field or in office. This is even going to be more prevalent as 5g networks continue to roll out. Not only can remote workers access all the same information they have at their disposal in the office, but they can do so with speed never before imagined.

There is no doubt that within a few short years there will be few hardwired phones in homes or commercial offices. Not only are VoIP communications cost effective, but they allow for greater integration with vital applications. The greatest concern would be finding the right VoIP software that includes all the features you require. This is also why it is important to do a product comparison before choosing a platform for your needs. Take the time to do a bit of comparison shopping and research and you will find the latest VoIP software that meets your needs.

Efficient Collaboration Is The Key To Survival For Businesses: Tools That Will Help

Online collaboration for projects is definitely not a new concept. However, it’s almost mandatory needs are surely new to most businesses. 

With that said, adapting to the changing circumstances is the key to surviving in this increasingly competitive business landscape. When this change requires your business to move its functions on the web, it is important to ensure you and your team have access to all the necessary tools they need to carry out their day-to-day tasks.

While your task of ensuring individual assignments are being completed on time may not have changed drastically, the part of your business that was dependent on effective collaboration currently requires serious attention.

The first step in ensuring your teams are able to efficiently collaborate on projects from the comfort of their homes is to provide them with all the right tools for the job.

Here’s a list of the type of collaboration tools you should be making available to your teams:

Video Conferencing Tools

This one is a no brainer, video conferencing tools are the most basic need for effective online collaboration. Thanks to multiple industries feeling their dire need, and the controversies regarding data integrity surrounding current players like Zoom, we now have a number of brilliant tools in the market for the same.

There are even web conferencing tools that are designed to serve specific functions of your business, like employee onboarding and training.

Virtual Whiteboards

Virtual whiteboards are exactly what their name sounds like. Designed to facilitate seamless flow of creative ideas, these tools come loaded with a plethora of collaboration features that can be customised to your unique needs.

While simply having a whiteboard that gets updates across multiple screens in real time is extremely convenient, features like interpretation of mathematical and chemical equations, presence of a chat feature, among many others, make these tools really handy for a number of scenarios.

Cloud File Sharing  

Cloud based file sharing has a number of advantages. Firstly, they allow your teams to bypass the file size restrictions present in email clients, enabling them to seamlessly share documents, videos, graphics, even software with each other.

Second, storing your data on the cloud ensures better data security and makes it available to everyone at a single place. Your data lives on the cloud, so it remains safe, not only from miscreants, but from the dangers of human error as well.

Online Shared Document

Online shared documents are one of the most convenient collaboration tools to ever exist. These documents automatically save any changes made to them, and update them for any user they are shared with.

Platforms like Google Docs work in a manner that is very close to the traditional document platforms like Microsoft Word. They even provide users with a feature that automatically saves the history of all the changes made to a document and offers the users the ability to revert to an older version at any point.

Messaging Tools

Messaging tools allow for instant exchange of short messages and files, that may not require the use of email or the cloud drive.

Moreover, when most of your team members are working from home, there is hardly any “coffee break conversations” happening. Having a messaging tool that connects them with their colleagues allows your employees to stay in touch with them and nurture the interpersonal relationships within your team.


Having the right tools in your arsenal is sure to boost the efficiency of your team’s collaboration projects. These were just some tools that we think are essential for effective collaboration. 

Did we miss out on your favorite tools? Tell us (and everyone else) about them in the comment section below!

Small Business Success Planning in Spring 2020

As I write this, we are ending our second month of the full crisis. Everyone has gone grocery shopping with a mask on. Toilet paper is sometimes available in the stores. Many small businesses have received some sort of funding, and in many states the unemployment kicker has relieved the worst of the rental defaults and hunger. The world is coping. But our world is irrevocably changed. We now think every time we “walk through a door”, we don’t touch handles or elevator buttons, and we view all strangers with cautious distance.

How to Cope

The first problem for small business is to cope with what we have. It’s been two months of payrolls and excruciating decisions about cuts, expenditures, debt and payments. Whatever liquidity you had in March is with you for the long run. Your customer base, your weekly sales and your weekly costs are going to be set in stone until the crisis ends. My business tools are not sufficient. There is no way to plan when the picture changes monthly. There is no way to predict whether there will be more gifts from Congress, or more pain from Customers reneging on agreements.

When will it end?

People will not be “normal” until we can mix freely with strangers without danger. That means we must have herd immunity and it must be verified. Immunity might be conveyed by everyone getting the illness, or everyone getting a vaccine. It might also be conveyed by the new cases decreasing to such small numbers that we are confident strangers are virus free.

None of these things are going to happen in 90 days, and probably not in 2020. The logistics of a vaccine are staggering. If there was a vaccine today, it would take a year to create enough doses to vaccinate half the world population. Here in the US, a vaccine would be dedicated to high risk individuals for at least the first six months. With flu vaccine, it takes two weeks to take effect, and does not confer complete immunity. So we could well be into 2021 or 2022 before anything comes close to normal.

The Crisis Shapes our Future

In my view, the future is bright, but with painful changes. Connected Services are going to have a heyday – starting with Zoom but moving to everyone who can deliver business products online. The gig economy will shift as more people move into front-line delivery roles. Brick and Mortar will shrink dramatically as the simple act of walking in the door carries risk. A friend noted that Boeing has recently laid off 1200 engineers, and they will never be rehired. Without herd immunity in a year or two, high paying jobs that are tied to “walking int the door” will be lost forever. The economy will not crash, but will change profoundly as market sectors shift.

Opportunity for Business

The opportunity lies in re-calibrating and focus on new venues for sales. A catering friend says that they delivered 150 food boxes as a drive-by fundraiser for a charity. Both the charity and the caterer are struggling to innovate, and whether they succeed is not important. What is important is they worked together to test a new concept.

At CompanionLink, our loyal customers provide our best inspiration. We can work together to generate innovative ideas. My role is to put away my ledger and help my customers succeed. Their success will feed our success.

My competitors are in the same boat as I am. Suddenly it is time to benefit from years of free service or generous policies. Here at CompanionLink we have always had free tech support even to customers who spent minimal amounts of money many years ago. I am surprised today at how these people are so willing to support us by purchasing a low cost upgrade or suggesting a new avenue of business. (Thanks Guys!)  On the other hand, companies like Microsoft, Comcast and Verizon have spent the past half-decade raising prices and canceling service to past customers. I know people do not have the same level of loyalty to them as they had in the past.

Focus on Enjoying the Now

We are just two months in to what may be a five-year economic transition. The 1972 Stagflation crisis ended with IBM, Wang, and Dec replaced by Microsoft by 1978. The 2002 Dot-Com bust saw Novell, Symantec, Kodak and Blockbuster die, while Facebook, Amazon and PayPal were born. The trend looking forward is connectivity – helping customer achieve their goals without face-to-face meetings. Values, flexibility and efficiency will get you to that customer. Until then, we have today. Dogs and Children will still enjoy this day so take time to play with them. Plan and test new ideas, see what works, and move upward with your life. This is nothing I planned, but it gives me the opportunity to excel in new areas, and for that I am grateful.

Other articles in this series:

Get Instagram Followers and Grow Your Business

Social media undoubtedly have a significant impact on every aspect of people’s lives in the present century. Among the various top order social media platforms, Instagram is the one showing the most promising growth in terms of popularity among general users as well as businesses. More and more brands are featuring their products and services on this trending photo-sharing platform.

The diversity of users and the versatile reach offered by Instagram make it the top priority social media platform by advertisement campaigners. The same reason explains the hype for getting more and more followers and likes. If you are also interested in increasing your follower count on Instagram, keep reading this post.

How to Boost Your Follower Count?

Various businesses resort to several formulae to increase the number of people following their personal or brand pages on Instagram. Since Instagram is composed of a mixed crowd with varying tastes and interests, there is no generalized thumb-rule method. Some of the companies try and increase their following manually. They opt for organic growth by studying their audience. This strategy, though effective, takes a lot of time and effort to bear fruits.

The most observed trend, followed by modern business houses is to buy followers on Instagram. This method is instantaneous and far easier compared to organic growth. You can pay for it and get a solid number of followers to count overnight. This way, the minimum milestone of 10,000 and even 1 Million becomes easier to achieve than ever before.

Get Real Followers on Instagram

There is a common question asked by social media influencers and businesses regarding the concept of buying Instagram followers. They are worried if these profiles are not authentic. If you have the same query, here is the answer. The best companies selling likes and followers on Instagram are aware of your anxieties and they have given a lot of thought and effort on the subject.

Top-order agencies providing followers and likes on Instagram can guarantee you that your follower base will be increased and that too with real profiles. You can buy real Instagram followers who would certainly increase not only your stats but also visibility and exposure.

How to Get Maximum Number of Followers?

You have to devote time and effort to establish a follower base worth advertising; there is no short cut to that. Even if you buy Instagram followers cheap from verified agencies, your work does not end there. You have to share content posted by related pages and accounts. Reposting is a great way to attract users. Moreover, you must study your existing followers, know their likes and interests, and produce quality content. You have to make your followers feel valued by responding to their comments. Follow these steps and see the difference by the bulging stats of your profile. Grow your follower count and make your brand well-known in the market.

What Types of App Could Help Enhance How You Use Your Android?

It is estimated that an average smartphone user has between 25 and 30 apps on their phones. It is also suggested that, while there are 2.5 million apps in existence, we tend to spend 70% of our phone time on the most popular 200 of these apps. Having so much choice from so many different aspects can be difficult – do we want game apps, entertainment apps, or useful apps to enhance our day-to-day lives? Here is a handy round-up for some of the apps you might not know about that can really enhance your Android experience.

Productivity Apps

Teachers loved telling us that we wouldn’t be able to carry a calculator in our pockets when we grew up so we needed to learn the quadratic formula, but it turns out they were wrong. As well as being able to sync to our desktop PC and laptop features, our phones can be incredibly useful themselves. They can enhance our productivity with time management apps. This can maximize how we use our Androids. First off is the Todoist app, which presents an easy to use task manager. Gaining rave reviews, the app helps us take a jumble of tasks and see them in a clear manner.

HourStack is a useful app that allows us to segment our tasks by time and see how long they are taking to complete. The overview option allows you to see what is consistently overrunning and what you are doing quickly. This information can help you manage your time better. For a more professional time-tracking app, try Hubstaff. The PomoDone App allows you to connect with other time management apps to use the Pomodoro Technique or frequent breaks to make you more productive.  

Emergency Apps

While we might not want to think of the worst happening, it’s always good to be prepared just in case it does. The police are suggesting that people download the What3Words app. The app has segmented the world into 3m squares and gives each 3m square a unique three-word combination.  This allows emergency services to pinpoint your exact location – or could be used with friends to find exact meeting points. Studies estimate that 5,761 phones are dropped and broken every hour. Sometimes, these physical accidents can lead to software accidents. Our phones might delete chunks of data, including media, app settings, and contact information.

There is a handy tool that lets you restore contacts on Android devices, as most online data leaves a shadow. This can give you peace of mind in case your phone does decide to try to wipe itself. You will be able to retrieve numbers of friends, but most importantly you will be able to get back any professional or business-related numbers. Friends can be tracked down on social media, but professional numbers might be harder to find again. It also allows you to use Easy Backup to ensure there is a saved copy of your data.

Entertainment Apps

“All work and no play makes Jack a dull boy,” so it’s important to have some apps that give us some reprieve. Of course, our go-to streaming services are key. With everything from Spotify to Netflix and Disney+ offering free trials before committing to an account, you are able to sample the streaming sites to find the one most suitable for you. There are also game apps that are specifically designed for smartphones. There are the classics based around Mario, which take the characters and themes of the franchise and update them for mobile play. There are also the AR games such as Pokémon Go and Harry Potter: Wizards Unite, which theme the game around your direct environment.

Square Enix ported many games from the consoles to be playable on Android phones, including Final Fantasy. There are also the more intensive games, including Blizzard’s Hearthstone and Fallout Shelter by Bethesda. Fortnite and Minecraft remain popular for Android phones, especially given how invested you can become with the games.

Finding the right combination of apps can give us a more enjoyable and productive experience with our phones. We might fill our homepage with apps that help us live more streamlined lives. Or, we may plan ahead and ensure we have the tools at our disposal for any number of emergencies. Or, we may simply want to max out on games and other activities that don’t make us any smarter but do give us a dose of much-needed fun.

How to Create a Mobile-friendly Website

With more and more people accessing websites from their phones, it is crucial your website functions just as well on mobile devices as it does on a desktop. Here are the essentials you need to know to create a mobile-friendly website.

Outsourcing Is Often the Best Option

Any website requires expert UX and UI design, but it’s even more crucial for mobile-friendly sites. User experience design encompasses all aspects of a user’s interaction with your website, while user interface design has more to do with the look, feel, and presentation of your site. If you want your website to flourish, consider getting a professional UI/UX designer, like Clay, on board. The famous San Francisco design and branding agency Clay puts user experience at the heart of everything it does. And the firm began life focusing on mobile apps, so it is the perfect UX design company to hire.

You may even consider outsourcing all of your website development needs. Small and medium-sized businesses can benefit from outsourcing as much as big businesses because it enables them to use technologies without having to build them from scratch. Outsourcing also allows you to save costs in the long run and have access to larger pools of experts. Find out more about how to outsource web development for your mobile-friendly website.

Make Your Website Responsive

There are many more things that must be considered when creating a mobile-friendly website than for a website that can be accessed on desktops. A crucial element for a mobile-friendly site is responsiveness. A responsive website contains all of the same content regardless of the type of device that’s used to access it, and it alters the way the content is displayed and arranged to suit the size of the device screen. Furthermore, a responsive design is great for Search Engine Optimization; it is Google’s preferred format for mobile websites.

Do Not Use Flash Animations

Using flash animations throughout your website is a bad idea, so don’t do it. Flash can slow down pages’ load times, it is bad for SEO, and it simply doesn’t work on many browsers and devices. Neither iOS or Android support flash.

Include the Viewport Meta Tag

Using the viewport meta tag is essential, as it is an easy way to control how your site shows up on a mobile device. If your website page opens the same on a desktop and the small screen of a phone, mobile-site users will have a lot of difficulties scrolling from side to side to read each line of text and to view all the content. By using the viewport meta tag, you ensure that all browsers will fit the width of your website’s pages to the screen of the specific device being used.

Use Big Buttons

It’s easy to click on website buttons when you’re accessing a site from a desktop. But trying to click on tiny buttons with your fingers on a small phone screen can be difficult, especially if there are multiple buttons next to each other. Indeed, such designs can start to cause real frustration and irritability to your website visitors, and that is obviously the last thing you want. The problem is solved easily, though. Use bigger buttons. And make sure those buttons are reasonably easy to use on all devices.

Use Large Fonts

Size matters. That doesn’t only apply to buttons. It also applies to fonts. Reading on small screens can be challenging, so it is always best to use a font size of at least 14px. It is also best to stick to standard fonts because unrecognized fonts can make your website slower to load on mobile devices.

App Study Highlights the Diversity of Mobile Gaming in 2020

Android and iOS-enabled devices are essential tools that play a key role in so many aspects of our lives. However, as well as being vital in a business sense, they have also become a big part of how we wind down away from the world of work.

Both of the mobile operating systems have proven themselves to be effective gaming platforms through the years and new figures have put a spotlight on the huge success that such apps are enjoying.

Huge Success

According to VentureBeat, a new study from intelligence body App Annie has revealed there were 13 billion new mobile game downloads across the globe in the first quarter of 2020. It was also estimated that consumers spent more than $16 billion on such games across the three-month period, with gaming accounting for 85 per cent of spending on Google Play and almost two-thirds on iOS.

However, one of the most striking aspects of the research was how it highlighted the range of different forms of gaming that are doing well on mobile. For example, while the mental puzzle title Brain Out was named the top game in terms of downloads, PUBG Mobile was found to have the most active users.

When it comes to consumer spend, the Chinese version of PUBG known as Game for Peace came out on top, but it was followed by the online battle arena title Honour of Kings. The study also found that established names like Pokemon Go, Minecraft Pocket Edition and Candy Crush Saga continued to be popular with many people.

Plenty To Offer

Such findings clearly indicate the diverse range of gaming genres which have been able to find a home on mobile.

While it is not represented on App Annie’s findings, iGaming is also expanding the number of games available with casino games and even bingo being embraced on both smartphone and tablet. For example, Betfair is one of several brands which offers it services via apps for both iOS and Android devices, with the software meaning that members can easily play the new bingo games offered by the company while they are on the move.

The importance of mobile has also been demonstrated by the fact that so many established names from other parts of video gaming have embraced it in recent times too. Crash Bandicoot has become one of the latest well-known characters to take the step, following the likes of Call of Duty into the area. eSports favourite League of Legends is also on its way as well, with Wild Rift being a version of the game specially built for both mobile and console.

A Key Mobile Activity

Mobile devices are capable of so many different things these days, but it is clear that gaming has now become a key activity that many people are using them for.

The App Annie findings put a fascinating spotlight on the state of play in mobile gaming at the moment and it will be intriguing to see how matters develop in the months and years ahead.

Print Stamps Online for your Custom Handwritten Letters and Parcels

There is some kind of mystery about handwritten letters. But in our digitized world, sitting down and writing a letter feels absolutely archaic. Maybe it’s because we are too busy to actually write or maybe it’s because we don’t even know where the envelopes are sold. However, writing letters is incredibly beautiful. It enhances creativity and connects us to others in the deepest ways. 

The majority of us send emails and text messages to communicate- both professionally and personally. Sending emails or text messages is easy and surely convenient. When you think of it, is there anything email can’t do these days? It can never replace the feelings attached to handwritten letters. 

So here are some reasons why handwritten letters will always have a special place in our hearts even in 2020. 

Make Your Special Occasions Extra Special

Imagine your friend has suffered a loss, and they are very sad. Now imagine you send them a quick WhatsApp text or an email to pass on your condolences instead of a handwritten note. Does it sit right with you? If you think about it, It doesn’t feel personal and truthful. 

We now even have e-cards, these e-card companies print your words on cards for you. But in certain circumstances, you can not replace a handwritten note. It can be an absolute disappointment to receive an ecard or an email instead of a handwritten note or letter on special occasions.  

Receiving Letter In The Mail

Receiving a handwritten letter can be an instant mood booster. Going through those dreaded brown envelopes and finding one beautiful letter in the pile can put a smile on your face. 

Most of the post we get through our doors is either bills,  leaflets from the supermarket you will never visit. But an envelope with a handwritten name can be a breath of fresh air and make you feel special. And the thought that someone stopped for a while, sat down and penned down a letter for you is truly magical.

Make It Personal With A Handwritten Letter

Writing a letter is not easy, you need to put some effort into it. It is also very time-consuming. It demands care from the writer and leaves the writer feeling vulnerable. It is more personal than an email or a text message on many levels. 

Use Your Brain And Pour It All Out

Typing out your feeling is convenient and easy. It is almost mindless. But writing a letter is more difficult.  Every word and every line is full of meaning and thought, writing is more permanent and long-lasting. It takes courage and can be overwhelming to write a letter. 

A Handwritten Letter Brings A Bunch Of Feelings With It 

Touching the words someone has written for you from across the world is bound to give you a swell of love and respect. With handwritten letters, you get to forever cherish the feelings of gratitude. 

Handwritten letters are indeed pleasant to send and receive. But do you even know where the stamps are sold? No, they don’t come with your amazon subscription. But relax, you don’t have to run to the post office to purchase them. You can now print stamps online at home with ease and enjoy writing letters. 

Professional Liability – How to Find the Right Insurance That You Need

Small business owners have a lot to consider when looking for the right coverage for their needs in today’s modern world. The addition of technology into the small business world makes it even more complicated to keep your clients information safe and secure. This is where professional liability insurance can become an extremely beneficial resource.

Professional Liability insurance protects your small business from a lot of very complicated situations that you may find yourself in. Being a business owner is more complicated than ever, and it is worth a little money spent every month to have someone backing you up if you find yourself in a sticky situation.

This article is going to dive into how professional liability insurance can protect you in the modern world of technology. Whether you like to believe it or not, many of these small business hacks can open you up to a world of trouble in the long run.

Small Business Productivity

Small business owners are busy people. Unlike people who have built corporations, they are doing most of the heavy lifting all by themselves. It is natural that small business owners would be on the lookout for loopholes and tools that will make their lives much easier.

This is where small business owners begin to turn to third party apps for their phone, websites on their computer, and even software that they can download to their laptop. While these services might boost their productivity, it is important for small business owners to make sure that these third party services do not open them up to trouble with their clients.

Phone Apps for Small Businesses

Using an app for a small business on your phone can be a great way to make things easier for you. You might need an app to keep up with ordering or to store customer information.

In some instances, you may even decide to have an app created for your small business. In this instance, your app may be downloaded to customer’s phones. This is a common business plan for stores that use rewards for dollars spent in the store.

Either way, you need to make sure that your professional liability insurance policy will cover either of these instances. For example, if you have customer information stored in a third party app on your phone, will your insurance cover a data breach? Or will your insurance cover the cost of a new phone if your app causes a customer phone to die? These are legitimate questions that could be costly.

PC and Phone Security

Making sure that the computers and phones used inside of your business are secure is another crucial point for the small business owner. Breaches in these areas could be costly.

Final Thoughts

Liability is a serious concern for many small business owners. Technology has only created an even larger area for small business owners to consider when building their insurance policies. Whatever you do, make sure you are completely covered.