Nowadays, companies that are choosing technology are the ones benefiting from the last-mile transportation. How would you feel to see your company ship products more quickly and better than ever before? The last mile is your answer to new technology and transformation that quickens the delivery process.
To effectively compete with big brands like Amazon, Walmart, and others, your company needs to adopt transportation and logistics mobile apps. With that, you will start to see processes become more secure and seamless. But how many can understand the effectiveness of application use in the last mile, and in what ways it can benefit their consumers in service delivery? According to Richard Alden, if current strategies are reviewed and improved, things will better for cities, and transportation will never look messy again.
What is the last mile? It is the final stage of any shipping process. Some define it in terms of actual distance from one place to another, but for better understanding, it involves shipping something from a local hub to the consumer’s house. Let’s see how last-mile can benefit your company through the use of Apps.
Features to Include in Your Transportation and Logistic Apps
Today, technology, no doubt, controls the world and for your company to thrive, you must keep up with it and make good use of technology to create innovative solutions. It becomes handy when faced with too many options available at your fingertips.
A well-informed transport and logistics manager will make sure to have mobile apps with features that help to minimize problems on the road, delivery times, and costs.
Having no internet connectivity today is not imaginable. However, your company must be prepared to overcome the absence of internet connectivity. After all, the logistics business mostly happens on the road, right?
If your app does not support offline productivity, that’s useless in some locations. Last-mile problems could be the most important aspect of the entire process as they directly impact the end-user plus the business. But if the offline support is in place, that can be instrumental to employees to enter data as and when they need in the logistics app, with internet or without it.
Vehicle & Driver Tracking
Having this feature can help you to optimize the cargo for each of your drivers. For example, in case you receive an order for a new pickup of products, you will be able to assign the task to the driver near to the location of the cargo. The driver can be on his way to pick up or deliver up a shipment and must not have reached the maximum load capacity.
So, what do you do? You can assign the task using the admin panel, and the driver will be able to receive a push notification with instructions for them to pick up the new cargo. The driver will need to accept the task and proceed to the shipment location, viewable on the map in the transport and logistics app.
Throughout the process, you can view the location of the cargo and the driver in real-time on the map using your smartphone.
Benefits of Apps for Logistics Management
- They help manage your fleet
- They alert you about the traffic situation
- They make asset tracking easy
Why is Last-Mile Important?
Probably you may not be aware of the importance of the improvements. But the core plan is to winning consumers over in a competitive global economy. All things changed when Amazon started offering its customers a speedy and cheap delivery. Right now, everyone operating an Amazon Prime account can get their products within two days with no additional cost.
Today, the customer would shy away from the website, promising to ship them products over five business days. Of course, they would go to the likes of Amazon, for they are not ready to wait forever to receive their purchase. And many companies find themselves in this predicament of not being able to offer consumers faster shipping.
What customers are looking at is a company that can provide them with a speedy delivery service.
Why is Last-Mile Difficult?
From the consumer’s end, they do not understand why last-mile transportation is challenging. They only hit the order button and wait for the product to find them within a few days possible, and that’s it to them. From the company’s perspective, the most prominent effect is the Amazon effect as customers today are used to receiving products that they order with Amazon within two business days, which is not easy for many companies to match that speedy delivery.
The delivery process has sometimes posed challenges in serving customers. For instance, reaching rural homes that are far apart may be a challenge to getting consumer’s products speedily. Also, in urban areas, you’ll find it so clogged with traffic and slows the whole process.
Lastly, no matter how speedy you want to get products to reach your consumers, sometimes they are not at home to sign for important packages.
Improving the final mile is not easy, and companies must find a balance between affordable shipping and fast shipping that satisfies all parties. Many consider last-mile transportation as costly, but with a smart approach in place, even same-day logistics is possible and the future every company should plan to implement.
But the most effective way to see your company soar in last-mile transportation is by developing transportation and logistics mobile apps for both Android and iOS. Not only will that help enhance doing business in your company today, but your customers will appreciate your up-to-date with the app that responds to their needs.