Resolving A Google Calendar Error [Tech Tip]

Some users have reported seeing the following error message display in CompanionLink when attempting to sync with Google:

“Unable to access Google Calendar. Please create a record in Google Calendar first, then try again.”

If you are seeing this message, and have already created at least one event in your Google Calendar, please do the following to resolve the issue:

For Google hosted domain users:

1. Visit the following webpage in your browser:
https://www.google.com/a/<your domain name>/UnlockCaptcha

2. Enter your Google username and password (the same as the email and password you entered in CompanionLink), then solve the captcha and unlock.

3. Reattempt a sync.

For non-hosted domain users:

1. Visit the following webpage in your browser:
https://www.google.com/accounts/DisplayUnlockCaptcha

2. Enter your Google email address and password (the same as the email and password you entered in CompanionLink), then solve the captcha and unlock.

3. Reattempt a sync.

DejaOffice 1.11.9 Update Brings “File As” to Android

DejaOffice has supported sorting contacts by the “File As” field for some time. Until now, however, that field was not viewable or editable within DejaOffice – it was something you had to deal with in Outlook. With the release of DejaOffice 1.11.9, we’re bringing the File As feature to Android. You can now view, edit, and sort by the File As field on your Android phones and tablets. I’m sure there are quite a few Outlook users who will appreciate this!

In addition to File As, we’ve added and improved a number of features, as well as elimtinated a handful of bugs. Full release notes are included after the break.

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How To Sync The myTouch 4G Slide With Outlook

T-Mobile unleashed the latest iteration of the myTouch smartphone to the public today: the myTouch 4G Slide. The myTouch 4G Slide improves upon the myTouch model in many ways. It features a 1.2GHz dual-core processor, slide out QWERTY keyboard, 4G speeds, and HTC Sense 3.0 on Android 2.3. Additionally, the myTouch 4G Slide’s 8MP camera is said to be one of the best currently on the market. Selling for $199 with a new contract, the myTouch 4G Slide should prove to be a very popular device this summer.

Image Credit: GeekyGadget

Of course, at CompanionLink we’re always testing the latest devices. We’re happy to report that you can use CompanionLink to successfully sync contacts, calendar, tasks and notes between the myTouch 4G Slide and CRM databases such as Microsoft Outlook, Sage ACT!, Lotus Notes, Salesforce, Zoho, and more. The myTouch 4G Slide supports all four of our sync methods: direct via USB, via WiFi, via Secured Hosted Wireless sync, or via Google. To find more info, as well as download a 14-day free trial, visit www.companionlink.com/android/.

Want to sync the myTouch 4G Slide with Outlook?
Download a free trial of CompanionLink for Outlook today!

Try CompanionLink for Outlook free!Buy CompanionLink today for $49.95!

Google Sync vs Secure Hosted Wireless Sync

When it comes to syncing your mobile phone, some of the options available can be confusing. To help you navigate through the various options, I wanted to answer a common question we get from users trying our software:

“What’s the difference between Google Sync and your Secure Hosted Wireless Sync?”

While they accomplish similar tasks, there are actually quite a few differences. Google Sync allows you to keep your Gmail, contacts, and calendars synced wirelessly and instantly between your mobile device and Google’s servers. When used with CompanionLink, it is possible to sync data from Outlook, ACT!, and more to Google. Google Sync can then sync contacts & calendars to you mobile devices. Google Sync is free to use, and it works well for users who want a simple sync.

Secure Hosted Wireless, on the other hand, allows you to sync contacts and calendars, as well as tasks and memos, directly between your mobile device and your PC. One unique advantage to Secure Hosted Wireless is that we do not actually host your data online like Google. Additionally, we protect your data with AES-256 bit encryption. This alleviates potential security issues, which can be a big concern for business users. Since Secure Hosted Wireless sync is built to work directly with CompanionLink and DejaOffice on your mobile device, we are able to provide you with more advanced control over your data, as well as end-to-end support. Secure Hosted Wireless is $9.95/month and it works well for users who need a more secure, advanced wireless sync.

If you have any questions about the differences between these two sync options, let us know in the comments!

How To Remove Duplicates With CompanionLink

We’ve talked about dealing with duplicates before on the blog, but today I wanted to share with you a video we just published on the topic. In this quick video, we’ll show you step-by-step how to remove duplicates using CompanionLink – and how to avoid them in the first place!

[youtube https://www.youtube.com/watch?v=d2ma4IMcrJc]

Keep an eye on our YouTube channel for more great videos coming soon, like Sync 101 and How DejaOffice Interacts With Native Databases!

CompanionLink Build 4047 Now Available

Today we released CompanionLink Build 4047. The most notable change comes in the form of a fix surrounding syncing with Google Tasks.

Build 4047 has fixed an issue where some users who sync Tasks to Google Tasks would see a “503 Daily limit exceeded” error. This error was caused by a daily request limit imposed by Google on their Tasks API. We’ve been able to increase this request limit, so users should not encounter this error again.

The full release notes for CompanionLink Build 4047 are included below and you can download the update now by visiting https://www.companionlink.com/downloads/updates.html.

 

CompanionLink 4047 Release Notes:
* Fixed issue where Google would sometimes throw a “503 Daily limit exceeded” error. This error was caused by a daily request limit imposed by Google on their Tasks API.
* Fixed issue syncing Salesforce contacts with Android via USB.
* Made stability improvements for Android WiFi sync.
* Fixed issue where Outlook BCM communication histories could sync with an incorrect date.
* Made stability improvements for sync with Zoho.
* Fixed issue syncing Franklin-style task priorities from Android to PC.
* Fixed issue syncing recurring events with Google using Alaska time zone.
* Fixed issue where cleared recurring events in Outlook could sometimes sync as active.

Sync Outlook (& More) To Google+

Google+ is still very new, but it’s shaping up to be quite popular among early adopters. Invites are beginning to flow more freely, and more and more users are getting to try out the hyped new network.

That said, many users receive a Google+ invite only to find an empty site because all their contacts are stored in Outlook, not Google. Currently, Google does not provide an import tool for Google+ (though they are working on it). So how can you populate your Google+ network and maximize its potential? It’s simple: use CompanionLink.

CompanionLink allows you to sync contacts from Outlook, Palm Desktop, and other PC software into your Google Contacts. From there, you can simply log into Google+ and connect with (or invite) your contacts. It’s that easy! Before you know it, you’ll be experiencing Google+ as it was designed to be used.

Sync The Motorola DROID 3 With Outlook & More

Motorola released the DROID 3 to the public today. With a 1GHz dual-core processor, high-density 4” qHD screen, an improved keyboard, and the latest version of Android, the DROID 3 is among the top-spec smartphones for 2011. The DROID 3 is available from Verizon for $199.

Image Credit: GadgetMania

Using CompanionLink, it’s possible to sync contacts, calendar, tasks and notes between the Motorola DROID 3 and PC software such as Microsoft Outlook, ACT! by Sage, Palm Desktop, Lotus Notes and more. You can sync direct via USB, via WiFi, via Secured Hosted Wireless sync, or via Google. Find more info, as well as a 14-day free trial, at www.companionlink.com/android/.

Want to sync the Motorola DROID 3 with Outlook?
Download a free trial of CompanionLink for Outlook today!

 Try CompanionLink for Outlook free!Buy CompanionLink today for $49.95!

CompanionLink Named a Sage Gold Development Partner of the Year

Yesterday, CompanionLink attended an award ceremony at Sage Summit 2011 in Washington D.C. Sage recognized CompanionLink as a Sage Gold Development Partner of the Year for 2011. We are honored to be recognized in this way. We’d also like to congratulate the other developers who were mentioned alongside CompanionLink – great work!

The ceremony was just one part of the Sage Summit conference that a few of us from CompanionLink are currently attending. ACT! has always been one of the core products we support, and it’s great to see some familiar faces as well as meet new ACT! consultants. If you happen to be at the show, swing by booth 164 to say hello! Rushang & I look forward to meeting you.

Password-Protected Data Now Available On iOS

DejaOffice 1.2.4 should be arriving in the App Store as you read this post. This update contains a number of new features, improvements, and bug fixes. The full release notes are included below, but I wanted to highlight one feature that I’m sure many of you will appreciate: Password-protected data.

This feature allows you to secure sensitive data on your device by either hiding or masking your private contacts, tasks, and memos. Private records require a password to view or edit, keeping your data secure.

Configuring private records is simple. To mark a contact, task, or memo as private, simply tick the checkbox labeled “private” when editing or creating it. Before you notice any change, you’ll need to adjust the settings for private records. Go to the “Settings” menu in DejaOffice and select “Private Records.” There you can choose to Show Private (always show private records), Mask Records (replace text with ***), or Hide Records (completely hide private records from view). You’ll also find settings for syncing private records, privacy timeouts, and passwords.

I should note that if you choose to “Hide Records” you will need to select the “DejaContacts” (or DejaTasks or DejaMemos) menu and choose “Show Private”. This will prompt you to enter your password to reveal your hidden records.

Of course, Private Records are just one of the many updates we’ve made in DejaOffice 1.2.4 – see the list of changes below, then head over to the App Store to download your update today!

DejaOffice v1.2.4:
– added Private field to Contacts, Tasks, Memos
– added options to Show/Hide/Mask private records
– added option to password protect private records
– improved UI for DejaTasks and DejaMemos
– improved context menu UI for Contacts/Tasks/Memos
– adding linked contacts in DejaTasks now reads DejaContacts vs. Apple’s contacts
– added Project field to DejaTasks
– added DejaContacts links to DejaToday (tasks only)
– fixed an issue where user edited custom field labels did not show in DejaContacts
– fixes an issue where deletions may not sync between Apple contacts and DejaContacts
– fixes an issue where contacts purged from CL do not appear to purge until reopening DJO
– fixes an issue where DejaToday did not show tasks due today
– fixed an issue where the Release Notes app would open each time DJO was opened