Maximizing Workplace Productivity: 5 IT Services You Didn’t Know You Needed 

In today’s fast-paced business landscape, productivity is paramount. Every minute wasted due to inefficient processes or technological hiccups translates into lost revenue and a competitive disadvantage. A recent report shows that some organizations lose up to USD$ 1.3 million annually due to inefficient business processes.  

While many organizations recognize the importance of technology, there often needs to be more utilized IT services with the potential to transform workplace efficiency. These services can streamline operations, safeguard sensitive data, and empower your employees to focus on what truly matters – achieving your business goals.  

If you want to take your productivity to the next level using these services, read on for more details:  

1. Managed IT support 

Imagine having a team of IT experts at your fingertips without the burden of maintaining an extensive in-house department. Managed IT support makes this possible. By outsourcing IT tasks to a specialized provider, you gain proactive maintenance, ensuring your systems always operate optimally. This proactive approach minimizes downtime caused by unexpected technical issues.  

Additionally, an IT support company offers valuable expertise to resolve complex problems quickly, allowing your internal staff to concentrate on core business functions. This service is particularly advantageous for organizations with small IT teams or those heavily reliant on complex technological infrastructure. 

By partnering with a reliable managed IT provider, you free up internal resources and reduce operational headaches. Moreover, you get access to the latest technology without purchasing them in-house. All this keeps your business running at peak efficiency. 

2. Cloud-based collaboration tools 

Collaboration is an important part of team productivity and operational efficiency. Today, 86% of employees in leadership positions blame workplace failures on lack of collaboration. This number shows how crucial having collaboration tools is, especially in the current remote and hybrid systems.  

Cloud-based collaboration tools like Google Workspace or Microsoft 365 empower teams to work together seamlessly, regardless of location. These platforms enable real-time co-editing of documents, file sharing, and robust communication features such as chat and video conferencing. With a centralized cloud-based workspace, information flows freely, fostering collaboration and accelerating project completion. 

Cloud-based collaboration removes version confusion and facilitates swift feedback and decision-making. It helps reduce communication and workflow bottlenecks, ultimately driving productivity gains across your organization. 

3. Cybersecurity solutions 

Protecting your business’s sensitive data is non-negotiable. Robust cybersecurity solutions extend far beyond basic antivirus software. You need a comprehensive coverage system for all your networks, systems, and human resources. 

One important service you may need is a firewall as a service (FWaaS). It offers hyperspace next-generation firewalls that act as a protective barrier for your network. It provides layer 3 and 7 filtering and blocking services suitable for protecting complex cloud environments.

With crippling cyberattacks affecting businesses today, these services prove a must-have for any organization. With them, you can avoid data loss, finances, and reputation. Furthermore, having strong cybersecurity ensures business continuity and fosters a sense of trust among your clients, knowing their data is secure. This peace of mind translates directly to a more productive and focused workplace. 

4. Data backup and disaster recovery 

Data loss can be catastrophic. What’s more worrying, an IBM data breach report showed that 83% of organizations experienced more than one data breach in 2022. Even with such worrisome statistics, many SMEs aren’t fully prepared to recover from a cyber incident. So how do you handle it? 

The best way is by implementing reliable data backup solutions, ideally combining cloud and local backups. Moreover, a well-defined disaster recovery plan outlines the swift steps to take during a disruption, minimizing downtime and ensuring the rapid restoration of your critical systems. 

By safeguarding your data and planning to bounce back quickly, you protect your business from the devastating consequences of major disruptions. The continuity provided by these measures translates to a workplace where employees can confidently work without the fear of irretrievable data loss. 

5. IT asset management 

Keeping track of your organization’s hardware, software, and licenses can take time and effort. IT asset management solutions bring order to this potential chaos. You make smarter decisions about future technology purchases and upgrades by cataloguing and analysing this IT inventory.  

Additionally, you avoid costly software license compliance issues, ensuring you’re only paying for what you truly need. IT asset management also helps identify underutilized technology, allowing potential cost savings or redeployment of resources within the organization. 

Streamlining the management of your IT assets leads to optimized spending, informed decision-making, and a more efficient use of available resources, all contributing to greater workplace productivity. 


Technology greatly impacts your workplace productivity, ranging from collaboration to security and recovery. You must invest in the IT services discussed above to empower your business to operate smoothly, protect valuable assets, and foster a collaborative and productive work environment. The best part is that most are cloud-based and managed, meaning you only incur a little upfront cost to get going.

Maximizing Workplace Productivity: 5 IT Services You Didn’t Know You Needed  was last updated April 2nd, 2024 by Nora Sbalckiero