Google recently rolled out a new security feature called “2-step verification.” As Google puts it, this is designed to add an extra layer of security to your account by “requiring you to have access to your phone – as well as your username and password – when you sign in. This means that if someone steals or guesses your password, the potential hijacker still can’t sign in to your account because they don’t have your phone.”
While this feature certainly makes your Google Account more secure, it can cause applications that need access to your account, such as CompanionLink, to stop working with your usual Google/Gmail password. Google planned for this, however, and built in a solution. You simply need to set up an “application-specific password.” This is a special password that only works with the specified application. If you have taken advantage of Google’s more secure login system (or if you want to), you’ll need to be sure to create an application-specific password for CompanionLink to ensure uninterrupted syncing.
Google has posted a guide with instructions on how to create an application-specific password.