How to report Spectrum Outage

In times of continuous hustle and bustle over the internet, issues are bound to occur at infrequent times which causes the internet, cable TV, or Home services to slow down or outages to occur. Spectrum values its customers and works to improve its services continuously, so you do not have any issues. As far as Spectrum internet is concerned, the users can face outages because they are inevitable.   

Spectrum offers a variety of options to its customers when they face any issues regarding the services. You can reach out to the experts at spectrum customer services which are available 24/7. All you need to do is visit their page online, note down the spectrum customer services number 1-844-481-5993, and talk to their representative. Sometimes it may take some time but you will get a response as fast as possible from their end and have your issue resolved.

Once you sign up with Spectrum internet, you get an official account number. You can use that account number to create your account to report the outage issues. With Spectrum internet connection, you will rarely face any outage but it can happen once in a while due to various reasons. However, there are various ways to report outages that we are mentioning below.

The best possible way for you to report any outage issues or check if the issue prevails at Spectrum’s end.

Spectrum Official Website:

All you need to do is get the account number that you got once you signed up for the services. The bills on your email or mail will also have your account number which is written on the top left corner. Sign up for an account online on Spectrum Web and create your own username and password. A message appears on the dashboard at times of outages from Spectrum. While you can also know how long it will take for it to be fixed, you can also report it through the website, if the issue is not resolved.

Ask Queries in the Chat:

On Spectrum’s official web, there is a live chat option that is present for the customers who feel the need to talk to Spectrum customer services representative online. You may also be someone who was delayed when reporting on a call about the issue due to the large number of calls lined up for various reasons. But we understand our customers cannot wait long, so the response will take lesser time online and you can save your chat for later or talk live online. Just type the issue you are facing, account number and we will get back to you shortly.

Report your issue to the customer service department

There are issues at times that can rise up other than outage of the internet and cable TV and phone which is why customer services is an important part of Spectrum. They aim to serve the customers in the best possible manner. There may be technical or operating issues that occur which their representatives can guide you through for self-servicing through the issue.

But you can always contact customer service if the issue persists. This can be anything from channels not showing up to speed issues. You can ask as many questions to resolve your issues that you cannot solve yourself. Just make sure when you ask for a technician to come and check the problem with your services, you schedule a date and a time when you are available and you can do that by telling the customer service rep beforehand. So you do not face any issue later on because if once a technician visits your home and you are not there it might take a few more days to send another one due to the pandemic crises situation, they are already avoiding sending people because it can be risky for both their workers and valuable customers.

The Social Media:

Spectrum is one of the largest providers of internet, cable TV, and home phone services in the United States. Visit their active Facebook, Instagram, and Twitter pages to get in touch faster. You will be notified when an outage may occur through social media, as mainly all customers are using it often. You can also message us on the social media pages and will get back to you as fast as we can.

My Spectrum App:

Once you become a customer of Spectrum, you can simply visit your app store on your mobile phone and download the Spectrum App that is free of cost. Download and Create your account, then check equipment detail. This will showcase a yellow light simultaneously to alert you that there is an outage and when the issue is resolved you will be notified on the app.

Visit the Local Store:

Visit a nearby local Spectrum store and bring up your issue, how long it will take to get the outage issue resolved and they will give you hands-on information about it. For now, the local stores are usually closed and once the health professionals allow it, they will definitely open all their local stores to help you as best they can.

Conclusion

You can report an outage by calling spectrum customer service at any time since they are operational 24/7 all days of the week. You use multiple ways to connect to Spectrum. On the online platforms, local stores, or through the live chat option that is available online. Since they have more than 30 million users around the US, they take extra care of their customers and complaints that they might face.

How You Can Easily Track Employee Attendance With an Absence Management Software

A lot of complexities go into managing employee absences. The HR department needs to stay on top of paperwork with all the reports, claims, and support for returning to work, all while ensuring the company is compliant with state and federal legislation. To make it worse, their work needs to be flawlessly coordinated with other departments and systems. This results in prioritizing the company processes over the welfare of employees, in which case everyone suffers.

However, that needn’t be the case. The simplest solution is installing absence management software.

What Is Absence Management Software?

Absence management software helps employers track the attendance and absence of their employees. Usually, this system is integrated with the leave management system, which tracks paid time off (PTO), scheduling, and payroll. Employees can also directly log in attendance or request time off using this software. They can also update their employers about urgent absence leaves. 

By doing so, employers won’t have to waste time on every late or absent employee and inquire about their circumstances. Moreover, this system automatically documents employee attendance records all year long, which will be a great help in complying with US federal laws. 

Key Features of Absence Tracking Software

There are multiple benefits to adopting an absence management system in the workplace. Although the features may change according to the software you use, you can generally enjoy the following: 

1. Streamline the Absence Tracking System

As previously mentioned, the biggest benefit to using this software is streamlining the absence tracking of employees. As the management team of TeamSense explains, the software is quite easy to navigate; all that is required is for the employee to log in and send their employer a text message. This will directly alert the employer about the absence, which will enable them to allocate work accordingly. The message will also be delivered to HR so they can automatically document employee absences.

2. Reporting Attendance

On normal working days, an employee can document their attendance by logging into the software. The system will track their attendance to the minute, reporting whether they were on time, late, or absent. 

3. Automatic or Manual Time Tracking

Since employees will also log off using the system, accurate working hours will be documented. These reports will give both employees and employers insight into their productivity and strong work ethics. 

However, this feature works best if turned on before starting on specific tasks, after which a timer will track time. If an employee remains inactive for some time, the system will send a pop-up to confirm whether they are still working or have gone on a break. There’s also an automatic timer feature that runs as soon as the employee starts their computer, which can come in handy in case of forgetting to turn on the timer manually.

4. Viewing Screencasts

In case the employer wants to confirm their employees’ productivity, they can use the screencast feature. This feature enables them to view screencasts of the employees’ monitors at random times. By doing so, employees become more conscious of their work, so they’ll be less likely to give in to distractions during work hours. However, the employer should still respect employee privacy by deleting or blurring screencasts containing sensitive information, like personal contact information or passwords.

5. Creating Work Schedules

Manually creating spreadsheets to allocate workload can be terribly time-consuming. Even more so, adjusting the schedule according to urgent absences can make any manager hate their jobs. Luckily, many absence tracking software programs enable employers to create and edit their employees’ work schedules seamlessly in a way that ensures no employee is overworked. 

6. Compiling Real-Time Analytics

The best way to optimize performance is by analyzing the work trends. However, generating these reports is easier said than done when attendance is tracked manually, or not tracked at all. That’s when attendance management software saves the day. 

This software keeps track of everything in the workplace, so all you’ll need to do is download the report you want to generate. You’ll find any report you need, starting from activity summary reports to projects and tasks, timelines, hours tracked, or web & app usage reports. 

7. Integration with Other Platforms

Although you can use the software independently, its edge really shines when it’s integrated into other platforms you normally use. Most of these programs have add-ons or extensions that can be downloaded in Chrome, Slack, or other team coordination programs. This makes streamlining the tracking process easier for everyone. 

8. Other Features

The features you get will largely depend on the software of choice. In addition to the previous features, you may find the following ones:

  • Customizing employee policies
  • Employees can have access to view other available employees
  • A central place to access all tasks and workflows
  • Automating payroll
  • Log-in using biometrics or QR codes
  • Filter projects using tags, per user, or per department
  • Tracking GPS location
  • Tracking remote work hours

Benefits of Using Absence Management Software

The benefits of using absence management software are infinite, both for employers and employees. 

Perhaps one of the biggest benefits of this software is ensuring compliance with state and federal legislation, but that’s not all. By using this software, employers can streamline the absence management system. This automated process saves a lot of working hours for HR and managers. 

Moreover, the system allows employees to submit their circumstances, enabling the employer to understand their employees better, take note of absence trends, and tailor the absence programs according to employees’ needs. The result is increased employee welfare, which will definitely reflect on their work ethics, productivity, and loyalty. 

Absence management software is a great tool to maintain a direct line of communication between employers, HR, and employees; a more sustainable and reliable workflow can be established to effectively stay on top of daily situations and tasks without having to burn energy and time trying to reach different people or departments. It gives the employees a chance to express their needs and explain their circumstances. For the employer, it allows them to tailor to their employees’ needs while safeguarding their business. All in all, absence management software is an excellent friend to have in the workplace.

Are Tech Startups Still Buying YouTube Views?

In the early days of YouTube, many startups and small businesses were going to extremes to get a little bit of attention from the primary social media site. One of the most popular tactics was to purchase many views to impress potential customers and influencers, but was this a good choice? There’s a lot of debate on whether or not it is appropriate to buy views and how this practice has changed over time. Many startups and small businesses were buying massive views on YouTube to get more attention on their videos. This is not a practice that has gone by without notice, as significant industry influencers have brought this issue up multiple times over the last few years.

So, Why Do People Buy Views?

There are many reasons people bought YouTube views in the site’s early days. Over the years, there have been quite a few myths about why people buy YouTube views, but none of them are accurate. At first, buying views was the fastest way to gain attention since your video would shoot up to thousands of views within hours. It didn’t take too long for YouTube to figure out what was going on, and they started cracking down on view buying services. The average tactic was to use a view buying service to get more organic views, and they would add the fake ones. This worked well initially, but as soon as YouTube figured out what was going through their system, they would remove the unreal views.

Additionally, buying YouTube views is an opportunity to grow your rank on YouTube. If you have a small view base, it will take a lot of time to move up the ranks. Buying views is a way for you to get your foot in the door and get noticed by potential customers. Usually, this tactic will only work if you have an engaging video that people want to share with their friends.

In some instances, buying YouTube views helps you stay ahead of your competition. If you have an intense market with lots of other businesses, chances are they’ll be using this tactic as well. If you want to stay ahead of the pack, then you should use view buying as a way for your videos to rank higher than everyone else’s. You can do this by purchasing views and becoming more popular than everyone else. Remember that this tactic works best with engaging content that people want to share with their friends.

So, Has Buying Views Become a Thing of the Past?

It’s no secret that YouTube has shut down many of its view buying services in the last few years. This isn’t necessarily a terrible thing considering that most people didn’t buy views to create an engaging video. Instead, they used this tactic to gain more attention than their competition and boost YouTube’s ranks. Now that YouTube has gotten more strict on their view buying service, it’s becoming a thing of the past.

However, many startups and small businesses still buy views to create engaging videos. It takes time for your business to move up the ranks on YouTube, but if you have an exciting video, people will watch it and share it with their friends. Just remember that buying views won’t magically make people like your video; it may help you gain some attention at the beginning, but it’s up to you to create an engaging video.

How Does Buying YouTube Views Work?

There are tons of YouTube view buying services out there, but how do they work? The business model for these types of companies is to cast an extensive net to get as many views as possible. This is done by outsourcing people who will watch your video and then leave a positive comment on it. 

Once you pay for the views, they’ll show up on your video within hours, and you will trick people into thinking that you have more support than everyone else. This works incredibly well if your video is engaging since people are more likely to watch it after seeing that thousands of people have already watched it.

This tactic works well if your video is engaging enough for people to share it with their friends. It is also a way for you to get more organic views and move up on YouTube’s ranks. If you’re looking to buy YouTube views, then it might be a good idea to treat this tactic as an investment until your video starts getting organic views naturally.

On the other hand, if you have a mediocre video, don’t expect to get much out of buying YouTube views. It may help you gain some attention at first, and you may get a few organic views, but chances are the fake viewers will be removed from YouTube’s system in a matter of hours. If this is the kind of video you have, it would be better to create an engaging one instead of buying views to stay ahead of your competition.

Don’t Buy YouTube Views if You Want to Gain Organic Views?

If your main goal is to stay ahead of your competition, buying YouTube views might be an excellent way to do this. If you’re looking for something more long-term, however, then it won’t benefit you all that much. It will help create an engaging video at first, but your video will be no better than the competition after the fake views are removed.

However, if you’re looking for a more sustainable tactic, creating an engaging video might be a good idea. It takes time for your business to succeed on YouTube, but people will share it with their friends if you create an exciting video. This can help you gain organic views and move up on the YouTube ranks. If that’s what you’re looking for, then don’t buy views; they might help at first if your video is average, but it won’t do you much good in the long term.

Buying YouTube views may be an excellent way to help you gain attention at first, but chances are the fake views will be removed within hours. If you’re looking for a more sustainable tactic, it’s better to try creating an engaging video instead, which takes time but can move you up the ranks in no time. The key is to create an engaging video and buy views as a way to get it started.

What Is Analytics Architecture And Why Does It Matter?

If you’re running a business, it’s important to understand the basics of analytics architecture and amp. Otherwise, you’re going to be missing out on key insights about your customers and how they interact with your website. In this blog post, we’ll discuss what analytics architecture and amp are, why they matter, and how you can use them to improve your business.

Get Accurate Insights

With Analytics Architecture, you can get accurate insights and analysis for your business. It helps you make better decisions. You need to understand what data is available before starting the process of building an analytics architecture model that works well with all types of businesses. You can get accurate insights, you’ll know where to focus your efforts on improving performance or identifying new growth opportunities. Also, analytics architecture gives you the power to be agile by allowing changes quickly without affecting other parts of your business. If you want to educate yourself more on the topic, there’s an online predictive analytics masters degree and courses to help you understand what analytics architecture is and how it applies to your business. You can also find various resources to help you get started.

Understand How Customers Interact with Your Website

The ability to track and analyze how your website visitors interact with your site is the first step in understanding how well it meets their needs. With analytics architecture, you can see which pages are performing best for certain groups of users, what activities they perform on each page, and where they convert most often. You can also segment traffic by referral source, browser, device type, and more to see how different groups of people are interacting with your site. This information can help you improve your website by making sure the most important pages are easy to find and navigate, that the right content is being displayed prominently, and that visitors can complete the actions you want them to take.

Drive Sales and Revenue

The goal of any business is to drive sales and revenue. This can be accomplished through a well-designed analytics architecture that provides the necessary insights to make informed decisions. By understanding what is happening on your website or app, you can identify opportunities to increase traffic and conversions. In addition, you can track customer behavior and preferences to create targeted marketing campaigns that result in more sales. An effective analytics architecture can help you achieve these goals and grow your business.

Improve Overall Website Performance

You can also use your analytics data to improve the usability, design, and content of your website. You must understand how users are interacting with your website so that you can make changes when needed. Is a certain page on your site not performing well? Or maybe it’s an important landing page that isn’t converting as well as you’d like? You can use your analytics data to troubleshoot these types of issues.

In addition, using analytics can help you make decisions about how to improve your website’s performance. For example, if you notice that a lot of users are abandoning your site after viewing only one page, you may need to make some changes. You could tweak your design or add more content that will keep visitors engaged.

Optimize for Mobile Devices

You must optimize the design of your website for mobile devices. The content must be easy to read and navigate on a small screen, so avoid cluttering it with too many photos, videos, or ads. If you want to use videos and images, make sure they are not resized automatically by code, instead use HTML tags to control how they are displayed. Also, be sure to use a responsive design so that the website layout changes automatically when viewed on different devices.

You can also use special mobile-friendly software programs to test how your website looks and functions on different phones and tablets. One such program is Google’s Mobile-Friendly Test Tool. This tool will show you how your website looks on different devices and provide suggestions for making it more mobile-friendly.

Manage Your Marketing Campaigns

Once you have a firm understanding of your marketing analytics architecture and amp, it’s time to put that knowledge into practice by managing your marketing campaigns. Campaign management is the process of creating, executing, and analyzing marketing campaigns to achieve desired results. It involves setting goals, determining strategies, allocating resources, tracking progress, and making adjustments.

In conclusion, understanding analytics architecture and amp are important for two reasons. By taking the time to learn about analytics architecture and amp, you can make sure that you are getting the most out of your data.

How an API Can Help Your Business Grow

API technology has been evolving for over a decade now. And while the technology has been advancing, its implementation has been getting simpler. API technology has left the technical domain and is now being used by businesses to expand the capabilities of the products and services they offer. And at the back end, they are being used to make operational improvements. 

What Is an API? 

API stands for Application Programming Interface. You have all used user interfaces, which enable communication between a human and software.  Similarly, an Application Programming Interface allows applications to communicate with one another. 

They do this by exchanging data and messages. APIs offer a set of functions to another application in the form of an abstraction layer.  Applications can use this to access and exchange data without either application affecting each other’s core functions directly. 

Let’s say you got into your new car and decided to drive to the beach where your friend is waiting for you. You see your friend’s exact location on your instant messaging app and decide to map a route.  You know it takes you about 2 hours to get there, but the navigation guidance tells you that it is going to take 3. 

How and why is it telling you that? You see, your instant messaging app sent a request to a mapping service, which in turn sent a request to a weather app to see how fast you could drive there. 

In the scenario above, we used Tomorrow.io’s API integration to MapBox to give you an example. These were both backend services. Snapchat sends data to MapBox, which sends instructions and a data request to Tomorrow.io.  Tomorrow.io looks at all the route points, computes the weather forecast during the drive time, and gives its predictions. 

Finally, it sends all the data and its instructions back to MapBox, which devises the route and calculates the delays. Most of the information exchange and data processing happened between MapBox and Tomorrow.io. Snapchat is the display interface with the end-user.

How Do They Benefit Business? 

Connecting Various Parts of the Business Services

Customers today like to have seamless experiences. It is now easier than ever for customers to jump services. Every department in an organization is now driven by enterprise apps like CRMs, ERPs, marketing, and finance platforms. It is only with APIs that these different parts of the business can now talk to each other. 

It is a mission-critical capability in a post-pandemic world where many employees are working remotely. If this collaboration is missing, the organization will seem outdated and will lose out to the competition. 

Gives Customers the Best Experience Possible 

Customer experience is one of the key factors in customer attrition. Having a good product isn’t good enough anymore. According to Salesforce, 57% of customers gave their business away to a rival company because of a bad customer experience. 

A typical organization deals with thousands of customers at any given time. Since every customer’s need is always unique to a certain extent, it is impossible to give them the perfect service always. APIs allow the customer to pick and choose their own experience by letting them customize their usage. At the same time, it lets your organization monitor a customer’s API behavior to identify gaps in the product offering. 

A Key to Digital Transformation 

Every single industry is now going through a digital transformation process. It is a system where all interactions and record-keeping are digitized. The key motivator behind this is data and application economics. Using APIs allow companies to envision new business models and create products that can be made at a fraction of the cost. 

The pandemic has acted as an accelerator for this transformation. Instead of building capabilities ground up, plug-and-play has now become the norm. It allows all tech-enabled companies to quickly reach customers who now need to interact with businesses remotely. 

A Source of Revenue

While the use of API will allow harvesting useful data from your users, the data and information that you have are of use to others. Implementing an API strategy can generate revenue for your organization as well. A Mulesoft survey revealed that more than $5 million a year in revenue is generated by large companies from APIs alone. 

Offering isolated standalone products and using standalone services are now a thing of the past.  APIs need to be embraced as a strategy that will drive customer as well as revenue growth.

Four Productivity Enhancing Tools Many Businesses Are Still Not Utilizing

In an increasingly competitive environment where the number of businesses operating in most sectors is growing, and everyone is chasing a shrinking pot of consumer cash, good productivity is essential. Often, it is what makes the difference between a business being competitive and profitable, or failing.

 Enhancing your productivity gives you an edge, which is usually enough to enable you to out-compete even large competitors on price. While at the same time improving the quality of what you offer your customers. A winning combination, which results in higher growth and profit. As well as creating a more robust business. One that is agile enough to adapt to even the most challenging changes in market conditions.

The tools and software we talk about here are all designed to help you to improve productivity. None of them are particularly expensive and we have chosen tools for which there is plenty of support, including user-generated how-to videos.

Process Mapping Software

Let´s start with what is possibly the most productive tool – process mapping. It takes time to map and tweak your processes. But it pays dividends. Once you have mastered the skill you will find it easy to do it for anything new you do in your business.

Using a process mapping tool like Gliffy or Visual Paradigm enables you to see the workflow involved in everything you do. The steps that need to be taken to achieve important tasks, which are what makes a business tick. When you start mapping those processes out, you quickly see where valuable time is being wasted. Often, you will be able to drastically simplify your processes, which will make everyone much more productive.

There are paid tools out there, but the free ones like these do a good job. Use this guide to gain a better understanding of what process mapping is, its benefits, and how to do it. The guide is designed for any type or size of business to use.

It takes time to map and tweak your processes. But it pays dividends. Once you have mastered the skill you will find it easy to do it for anything new you do in your business.

Project Management Software

Project management tools like Monday, Trello, and Asana are invaluable. Even if you are running a small company, using one has benefits. It keeps everybody accountable as well as organized. A lot of businesses start using project management tools when they are making big changes. For example, for a refit or to develop a new product or service. Usually, they also end up using it to control day-to-day processes. If you want to know how it works and read some case studies, click here.

Data Syncing Tools

For any business data analysis is vital. Any firm that is not gathering, collating, and analyzing its data is leaving a lot of money on the table. For example, it is now possible to display in-store adverts using digital display screens. Which ad is displayed when is automatically tracked and the data is saved in a format that enables it to be combined with the sales data for the item that is being advertised. It is a really easy way to identify which ad formats convert and which don´t. It´s one of the reasons that the use of retail digital signage has taken off so quickly. Especially given the fact that ads that convert well in-store typically also do so when used online. For those retailers that run e-commerce stores as well as physical ones, this is a quick way to measure the effectiveness of ads, which saves them a lot of time and money.

The more automated the data syncing and report production is the more likely it is that a business will be able to use that information. Nobody wants to employ a data entry clerk to pull data together into one place.

Data syncing can also play a role in keeping everyone organized and working efficiently. For example, the software enables people to synchronize their schedules across multiple calendars, devices, and operating systems. This means they do not have to enter meetings into Outlook, then get their phone out and do the same for Android. This takes time and, of course, there is a high risk that they will forget to put it on their phone and maybe even miss the meeting.

CRM Software

If you sell services or use a sales team or leads for attracting buyers, not using Customer Relationship Management (CRM) software is a big mistake. It is all too easy to lose track of where a potential client is in your sales funnel. You do not want your sales team to end up calling them too soon, which could make them feel that they are being pestered. Equally, you do not want a lead to be wasted because someone left it too long to follow up. Using CRM software makes sure this does not happen. In the process, this greatly increases the effectiveness and productivity of your sales team.

The above are just a few examples. There are many more tools that can help improve productivity, including those specifically designed for your sector. So, if you have not explored what is available for a while, it really is worth your while to do so.

7 Mistakes Every Web Designer Should Avoid to Create a High-Quality Website

[1] When pursuing the goal of creating a high-quality web resource or smartphone application, one cannot do without web design in the first place. Sometimes, due to inexperience, design specialists can make some mistakes. Such errors can prove to be critical and can affect the first impression users will have when visiting a website.

In this article, we will talk about the mistakes that most affect the positive perception of users.

Hard to read text

By placing various information on the pages of a website, designers forget that any text should be readable. They may pay more attention to putting all the necessary information on the page and forget about how the text looks to other users.

The problem lies in the unsuccessful selection of the background or font. In an attempt to achieve uniqueness, experts can choose a background that does not contrast with the color of the text, as well as a font that looks beautiful, but it is impossible to see the letters.

A huge number of elements

Many experts think that if you add as many elements as possible, you can increase the expertise of a web resource. However, in most cases, many elements can cause users to defocus their attention. If you use a lot of elements that do not make any sense and are only used to create a general picture, then you risk preventing visitors from absorbing information and content.

To prevent this, you can experiment with text separators, reduce the number of blocks, and if you use images or illustrations that have a lot of elements, then you have the opportunity to remove unnecessary objects using the background remover by Retoucher.

Also, to solve this problem, specialists can add more white spaces and elements to visually free up space. It is also worth remembering that the free space around the main elements can focus users’ attention on them[2] 

Placement of accents

Inexperienced designers may not understand the essence of the content that should be placed on the website when drafting the design. In this regard, they may not understand where the main accents should be. With the help of the correct arrangement, you can effectively and quickly convey the necessary information to the reader. However, if you highlight the wrong places, then the headings will not fulfill their function.

As a result, we see that the site looks beautiful, but the information that was supposed to perform an attractive function does not work at all.

Lots of words

Words have great power, but too much text can only spoil the overall impression. To attract the attention of the visitor, it is enough to choose the most powerful and effective words. However, sometimes specialists try to fit as much text as possible.

At the same time, information blocks look like pages in books. If books do not need to attract the attention of readers with accents, images, and videos, then on Internet pages it is important to try to get rid of monotonous text.

As a result, users lose vigilance and ceases to understand the essence of the text. All they start thinking about is how to quickly close this web page. If you need to put a lot of information, then use the semantic block division method.

Rejection of the general style

Designers are very creative and out-of-the-box thinkers. However, sometimes this can work not in their favor. When receiving an order to create a website for a company, designers can abandon the overall style and create a new color scheme for the website. This can cause dissatisfaction among the company’s customers who are used to standard colors. Also, in this way, you can cause negative emotions in the customer. In this regard, in order not to encounter such a problem, it is necessary to coordinate all aspects with the customer so that the final design of the site looks the way the customer wants.

8 Common Mistakes To Avoid While Making Construction Estimates

In a rush to impress the clients, small business owners often forget to rectify unintentional mistakes after generating estimates. And if they hand over the estimate without checking those errors, then it will look unprofessional. Consequently, they are more likely to lose their potential clients.

Estimating and invoicing process could be complicated, especially for young entrepreneurs who want to level up their construction business. Freelancers or those who are associated with small-scale construction businesses may have more difficulty sending the estimates to their new clients. 

But how can one avoid such estimating mistakes? One of the easiest ways is to start using the estimating software where one can get online assistance. Here, we will discuss more common mistakes occurring while creating estimates and their solutions. 

These 8 simple mistakes must be avoided when it comes to preparing estimates for clients.

1. No On-Field Visit

As a business owner, not visiting a job site means that the service provider will not have an idea about the possible damages. Also, there are chances that they may have a wrong calculation of cost and materials. 

Such an on-site meeting is necessary to judge the condition and to measure the working area. On the basis of the measurement, a contractor can then submit their bid via estimating actual cost.

If they refrain from visiting the site, unknown issues may come during the ongoing construction work. These issues need more time and cost which might not have been included in the estimate. Hence, it is suggested to visit the job site.

Solution:  Construction contraction must inspect the working area before beginning the work. If possible, contractors can also take sub-contractors for detailed analysis of the site and structure.

2. Simple Mathematical Errors

Minor errors or wrong calculations in estimates can often take place when contractors want to wrap up the task in hurry. These silly mistakes can have a negative impact on the construction business. And clients might refrain from recommending such services to their friends and family members. 

In terms of calculations, contractors usually make mathematical errors while adding line items, local taxes, and offering discounts. These calculation errors are human errors that are quite possible when contractors generate estimates manually.

Solution: Creating an error-free estimate could only be possible when it is not done by humans. The best remedy for such errors is to generate estimates by using online invoicing and estimate software.

3. Sending Incomplete Estimates

Those who are into the construction business will agree on how incomplete estimates can put a dent in their business reputation. The partial estimate sent to the client could be the result of not itemizing the products and services. Therefore, it is recommended to include every detail of the material cost, overhead expenses, and other necessary instructions.

By doing so, clients will have more clarity on the estimated cost for their construction work. 

Hence, the business owner can expect a quick approval. Whereas, incomplete one will make the customers choose other services.

Some contractors may only itemize the line items, which may not help the clients have a clear picture of service charges. So, before sending the estimates it is crucial to recheck the estimates whether it is completely filled or not.

 Solution: It is safe to use an online estimate generator so that it shows a preview of estimates before a contractor hits the send button.

4. Forgetting to Assess Risks

Little the construction contractors may know that if they don’t pay a visit to the client’s house, they are not aware of the risks. Since the construction work has the potential to damage valuable assets, contractors must complete the risk assessment before they start making estimates. 

It is the necessary step to ensure customers about the possible threats. However, if they skip assessing risk factors, then it will be difficult to manage in the later stages. And as a result, an estimate will have no important notes of possible risks.

Solution: Construction contractors should closely inspect the job site and inform the customers before creating estimates. If there are risks involved in the job, they should be mentioned in the estimate.

5. Making Random Guesses

Local contractors who are connected with the construction industry often prepare estimates by making random guesses. It won’t help them when it comes to clearing the payment. In this case, the asking price may vary at the time of the payment and this may lead to disagreement between the client and contractor. 

Professional contractors usually don’t make guesses when they are unsure about the actual price. Instead, they ask the experienced person to get the correct price. Thus, contractors should refrain from making the guesses, or else it would negatively influence the business profit.

Solution: Contractors should stay updated with the current prices in the construction industry. Before visiting the site, have a brief idea about the construction job and discuss it with the subcontractors too.

6. Insisting for Contract Agreement

Contractors might have no idea why they should not insist the client accept the contract agreement. Though it is not considered an error, contractors must take care while offering contracts to their clients. Some of the clients will not accept the annual contracts if asked frequently. And it would have adverse effects on their business. 

Therefore, contractors should discuss with the clients prior to the work. In case, if the client agrees to the contract, offer them an annual contract with discounted rates. In this process, they should be confident while analyzing the working areas. With the proper analysis and judgment, making an estimate would be easy and the client may accept contracts as well.

Solution: Let the client trust your services and thereafter advise them to choose the annual contract. 

7. Not Highlighting the Payment Terms

Many construction contractors often describe incomplete payment terms which might create differences with the clients. To avoid such last-moment issues, they should clarify the payment policy so that their client will not have any payment-related problems. 

Mainly, contractors should include the various payment modes, accepted currency, and refund process. When they forget to highlight the payment policy, new customers won’t be ready to trust their services. Thus, one must clearly mention the payment instructions and necessary guidelines in the estimates.

Solution: Contractors should make payment policies in one go so that they do not need to change frequently. Else, re-writing the policy every time means there would be errors.

8. Applying Hidden Charges

When the person is connected with professionalism like construction, there is no such place for undisclosed matters. Therefore, contractors should not surprise their clients by asking the prices which were not discussed previously.

If contractors want to add more charges for extra activities or material costs, they must inform their clients. Otherwise, slight hesitation to reach the customers will create communication gaps and customers would not be ready to pay the added costs.

Solution: Create an estimate that is easy to understand by the clients and refrain from applying any hidden costs. If there are extra charges that need to be added, then discuss additional costs with clients.

4 SaaS Marketing Mistakes You Should Avoid

All SaaS companies are tech companies. They all have teams of coders that plan, build, release, and scale software solutions. They also have marketers that sell these solutions to people, making their lives, jobs, and workflows easier, smarter, profitable, and more efficient.

When stakeholders have the right mindset of approaching marketing the same way as software development, SaaS companies can avoid most marketing mistakes. Because marketing a SaaS offer is unique, SaaS marketing agencies like Getuplead can handle your marketing strategy. Nevertheless, if you do your marketing in-house, this article discusses four SaaS marketing mistakes to avoid.

Some SaaS companies do not apply the same thoroughness to their digital marketing efforts. However, if these companies were invested in planning their digital, building tests, releasing them, and scaling those that work, they would drive faster results by honing a combination of platforms, strategies, and messaging.

Top 4 mistakes your company should avoid in SaaS marketing include;

1. Having A Poor Understanding Of Your Buyer

Understanding your buyer is the best way to drive results. When developing your buyer personas, identify notable things about them. These things include their news and information source, the social media they consume, what influences them, and who they view as thought leaders.

If you’re already into marketing, you probably have solid first-party data that could be useful. Using your CRM, figure out who has bought from you, then import the data you get into publishers, creating lookalike audiences. The next thing is to look at your web analytics and use the user behavior to create audiences. Instead of chasing new prospects every time, there are higher chances of closing website visitors who have visited your website, solution page, and pricing page.

2. Creating Content Intuitively

Using your intuition about your buyer to guess the content you believe will be most appealing to your audience is not ideal. Experienced content creators have a map of their prospects’ online customer journey. They also research trends, thus, uncovering topics and pertinent questions to the prospects. Prospects usually ask these questions via search, and they have significant volumes behind them.

When you match search queries to customers’ journeys and understand currently ranking content in Google’s top positions, you have a data-driven recipe for content marketing. This recipe ensures you answer the right questions in the best possible way.

3. Neglecting Insights Mindset

Solely grading your digital program on KPIs instead of insights is a huge mistake. Instead, having a dual-lens is one way to get the most out of your digital marketing program. One lens would be for tracking hard KPIs, including the number of leads, trials, demos, closed-won deals, or any series of KPIs that builds revenue.

Judging SaaS companies’ digital program by only KPIs derails the company away from their tech DNA. Although users help improve products by making suggestions or finding bugs, insights are much overlooked in a digital marketing program. Instead, you can gain insights from tactics, platforms, strategies, and a combination of pricing and messaging.

When you switch to an insights mindset, you’ll learn and get insights from plans that work and those that don’t. You’ll also be able to test and experiment in an agreed-upon framework.

Another reason for switching to an insight mindset is that it allows marketers to try out new platforms, messaging, campaign and ad types, landing page UX, and pricing models with 10 to 20% of the budget. An insights mindset allows honing platforms to deliver the best ROI. You’ll also be able to hone in on what prospects want to see and hear.

4. Under-utilizing Automation

SaaS companies are expected to adopt and leverage all automation tools and software to grow and drive results. Well, this isn’t always so. When they think of automation, most marketers think of Hubspot, Eloqua, and Marketo.

Although these tools are high-powered, marketers often end up using only 25% of the total feature set. Hence, when using these platforms, you have to invest time and people to make the most out of them.

Nevertheless, there is a need for marketers to expand their definition of automation outside these major platforms. There is a popular belief that the future of automation is in no-code tools and integrations—for example, Zapier or Typeform. Being fluent in these new tools helps you customize and automate jobs and tasks, especially for targeted outreach, lead nurturing, list building, and email address acquisition. As a result, automation is necessary for improving sales performance and enhancing productivity.

Finally

The top four SaaS marketing mistakes to avoid are discussed in this article. You can drive faster and more effective results by turning your digital marketing into a tech-focused powerhouse where you build audiences and create data-based content. You’ll also be able to look beyond KPIs and derive insights from testing methodologies and mindsets that leverage automation for better performance and productivity before closing the loop on your data.

How to Implement a Quality Management System

A Quality Management System (QMS) is a series of written procedures for key processes and methods put in place to ensure a business can meet customer requirements consistently and effectively. A well-maintained and implemented QMS can boost productivity and ensure your business hits performance targets. If you haven’t yet implemented a quality management system, read on to learn more.  

Why is a QMS Important?

A QMS is very important, particularly in sectors like manufacturing. Implementing a QMS will help you reduce waste and boost efficiency. It can also help you meet the standards required to achieve your compliance. If a business is not compliant, it could trigger all kinds of problems, legal or otherwise. 

A QMS can support a business, but there needs to be a robust framework in place for managing the QMS processes. There are software QMS solutions available to help businesses put a quality management system in place. Enterprise software is ideal for larger businesses, and EQMS are essential tools in any manufacturing process, where lean methods are used to reduce waste and improve efficiency.

Building a QMS Framework

A QMS framework, whether software or actual paperwork, is all about maintaining accurate records. The QMS will include records, reports, and help employees carry out their tasks in a compliant manner. If there are incidences of non-conformance, the QMS will record these, as well as the outcome. An effective QMS creates an accurate paper trail, so when processes are audited, perhaps for compliance purposes, data is accurate and up to date at all times.

All quality management systems have a hierarchy of essential documents. The first is a Quality Manual. There should also be a list of policies, procedures, instructions for how to carry out various tasks, forms, and lists.

Essential Steps in Implementing a QMS

Implementing a QMS can seem like a challenge, but many companies already have a lot of documentation already in place. However, all documents must adopt the same template and be easy to read and understand. All existing policy documents and procedural manuals must be brought up to date, checked for accuracy, and imported into the new format.

Map all areas of the business and decide which ones should fall under the umbrella of a QMS. It may be that some areas are left out of the process. Include all members of the business in the process. It is very important that everyone gets involved, so any areas of non-compliance or missing documentation are highlighted early on in the process.

Documents must be drafted according to the master template, and accessible to everyone. Ensure documents are reviewed by department heads to check for inaccuracies. Documents must be filed in a way that they can easily be identified and retrieved (this is one benefit of using a QMS software solution, as all documents are stored electronically in the cloud, and accessible to everyone, from anywhere).

Note that staff training will probably be needed so employees know how to use the QMS.