The 3 Best Email Monitoring Tools in 2020

Email is the easiest and fasted way to communicate with your customers. The senders need to write the message and send it to the person with whom he wants to share the information. Email in offices is mostly done for official purposes; however, it can also be used for illegal activities like exchanging sensitive information of customers to others in return for money. This could violate the data protection act and result in huge penalties for a company.

It is an effective corporate security measure to use an email monitoring software that can track the online activities on the net through the mail. This software can track the incoming as well as outgoing messages of staff, thereby providing complete ease and relaxation of data security of the office.

There are many types of email monitoring software that are available on the internet. Some of them can be downloaded freely and require no paid subscriptions. However, some software also requires paid subscriptions for full access to the software.

Reasons to use Email Monitoring in your Company

  • Keep watch on any targeted device: – Mails can be sent from the phone and on desktop or laptops. Hence track the email activities of employees can be a difficult task, especially for the call center industry where employees have access to customer’s sensitive information. Using email monitoring software can be useful for securing the stored information that is used for official purposes only. You can track the email activities on any targeted device using this email monitoring software.
  • Observe the quality of email within the company: – Sometimes, email can be perceived as harassing, even if people claim it is a joke These could be observed easily using email monitoring software. This software is easy to install as they are compatible with both Windows and Mac operating systems.
  • Keep track of spam emails: – If the emails are registered on third party websites, then it pushes unnecessary information and sends spam emails. These emails consist of links that can potentially harm any computer and increase the risk of a virus attack.

Best Email Tracking Software in 2020

Email tracking software: – It is the best email tracking software that can monitor the email activities and can be used in the sales team to track email engagement with industry-standard metrics.

Outreach – Email tracking software: – This is easy to use email tracking software that can track the email activities and is one of the best-known software for bloggers. They can reach their targeted audience by sending their emails to their prospects. It helps you to outreach your existing customers.

Freshsales – Email tracking software: – IT companies, Customer care help desk and other IT supports company uses CRM software. They need to monitor the activities of their staff through the internet. This tool can easily detect any illegal activity and alert the business owners about any potential harm of data leaks.

Data stored in the office should be kept for office use only; hence it is the duty of every business owner that they monitor their staff’s email activity using email tracking software.

Turning Gaming into Educational Training: Game-Based Learning

Education serves to impart knowledge, values, and critical thinking strategies to someone. It is the main activity that goes on in schools and other learning institutions. Non-formal, formal, and informal are some of the forms this systemic process can take on. Similarly, training is grouped in the bracket of education since it aims to provide learners with skills and abilities. These attributes are essential since they help people to figure out how they can apply their acquired know-how to solve problems.

As such, there are numerous strategies that schools and other institutions employ to provide workers and students with an education. Entertainment is often viewed as something that people engage in to relieve stress or for enjoyment. Games are a typical form of such leisure activities. Gaming is mentally stimulating due to its ability to provide intrinsic motivation and challenge the cognitive aptitude of the players. Therefore, education and entertainment can work hand-in-hand to make the former more engaging and effective. This article delves into the strategies we can use to integrate the two concepts and come up with a curriculum for training.

Moving Away from Gamification to Implement Game-Based Learning

Gamification refers to using the standard principles of playing a game in a different context or activity. All this is done as a way of encouraging people to apply themselves to the exercises. However, people often misunderstand the terms. The elements of the typical game that gamification uses are listed below.

  • A point-based reward system where the player would receive some score for achievements.
  • Creating a competitive environment where participants challenge each other to achieve specified goals.
  • Ensuring that there are rules and regulations which must be followed by the contestants.

Game-based learning turns the process of receiving an education into a game instead of applying the elements of playing it. That is, the teacher does not attempt to incentivize the students to learn through introducing leaderboards and a scoring system. Instead, they convert the course content into a game that teaches the student class concepts as they play it. In this case, the student can progress through the gameplay, and their level indicates their understanding of a subject. 

For example, if you want to train your students on how to become a competent essay writer, you can work on their spelling through a game. Hangman is a fantastic example of how children can learn grammar in an environment that is fun for them. With studies showing that interactive playing can help you retain and recall information, gaming can have a positive impact on education.

Applying Game-Based Learning in a Classroom Setting

First, you need to understand the students you want to teach. People have different aptitudes and abilities when it comes to learning various subjects. For instance, a student may be drawn more towards STEM courses instead of literature. Of course, it is still vital to encourage them to improve in the areas that they are experience challenges while enhancing their skills in what they are already great at doing. Once you have such a profile worked out, you can design learning programs for each student that will help them increase their scores in their problematic subjects. At the same time, they will have an opportunity to get better at their strong ones.

Secondly, teachers should ensure that their students are engaging with relevant content as they play. For this step, it pays to play the games yourself so that you can check the concepts that are taught. Otherwise, you may risk your students rejecting the games since they do not offer much or any assistance in their academics. Think of this step as ensuring that learning is the focus of the game. Plus, some games tend to be quite complicated and even in how they let players interact with it. Using them for the learning process might end up stifling the education aspects of the game.

Lastly, teachers should make their students accountable for the time they spend playing. Keeping a watchful eye on their progress does not remove the stress-free elements of the game. Instead, you get the opportunity to see how well they are doing. After all, outcomes need to be measurable if you want to continue directing the students to areas they can improve in their academics.

You can start by finding a platform that allows you to follow up on the results of your students’ playing sessions. This monitoring system will help you ensure that your game-based learning strategies are working.

Small Business Strategy: Successful Project Launch

Launching a new business is a feet of its own. But, without the right strategy in motion, you will be jeopardizing your own success

In fact, a strategy is a key component of a profitable business launch. It will help you draft up a worthy project launch with clear direction and vision. The clearer the goals, the easier it is to organize the entire project, preventing employees from losing sight of their aims.

Even if you have some family topics to write about while planning the launch, you can still find the time to do both. If you are interested in avoiding failure when launching a business, you are in the right place. We’ve selected a few handy tips that can aid you in releasing a project you will be proud of.

5 Launching Business Tips You’ll Find Useful

To be honest, you will dedicate an insane amount of energy and time on building a project from scratch. But, you should put just as much time in sharing that project with the rest of the globe.

If you also have the assignment to write about family or similar topics while launching a new business, you might want to take a look at premade family essay topics, just for inspiration or if you want to launch a family business. This can help you clear out the college assignment schedule and get back to your planning routine.

But, there is one more thing you should take into account. Bear in mind that a business launch will either make or break your business. So, if you really want to get your work out there, you might as well put your heart into it.

For those looking to create hype for their project, here are a few tips that can provide the attention and excitement you need. So, let’s get right to it.

1.   Draft Up a Plan As Detailed As Possible

Careful strategic planning doesn’t just fall down to drafting up a simple business plan. It’s more than that, advises Bruce Bachenheimer, an experienced manager and director. The goal is pretty simple. Every company that is looking to do a productive business launch has three approaches to implement.

As a project launcher, you will need to:

  • Come up with a way to quickly test and update your current model. But, make it affordable to reach a wider market.
  • Partner up with experts with years of knowledge in the field you are working in.
  • Gain as much experience in the industry as possible in a set period.

Drafting up the plan can help, but you also have to adapt your mind to think about the project in a systematic manner. What that means is you have to commit 100%. Launching a business will take a toll on your budget, so you can’t afford to make a massive mistake.

2.   Define, Confirm, and Examine Your Assumptions

According to David Bland, the Founder, and CEO of Precoil, identifying and validating assumptions can make for a handy technique when surveying the business market. You need to map them and experiment with these assumptions so they won’t “torpedo” your entire project in the first quadrant.

This is what experts call “Assumption mapping.” It is a practice that gives you a clear insight into the needs of every customer. Including all the risks associated with the product you are selling and the path, you can take to move forward. Eventually, this technique can help clear out all the uncertainty.

Family essay topics can also come in handy if you are looking to take your mind off the rigorous planning.

3. Create Hype With a Landing Page

Since you are just launching a new business, you won’t have the funds to get a full site up. That’s where a landing page can come in handy. These pages are meant to direct future clients to your project and get them inspired to participate in your upcoming business launch.

To do that:

  • Add a countdown
  • Send notifications
  • Prepare e-mails

This is a much cheaper alternative than creating a website, and it gets the community engaged. You can also check out some family essay ideas if you are doing a college assignment at the same time. The more examples you can take a look at, the easier it can be for you to finish up the assignment. Who knows, maybe you will find some inspiration for launching a business from topics such as these.

4.   Give Away Free Stuff

If you really want the consumer to care, you have to give out free stuff. It doesn’t have to be too expensive. The idea is to come up with a gift or a product sample that will keep all the potential clients happy.

Based on reports, free samples are incredibly important when launching your very first project. They can increase traffic, feedback, establish trust, and more.

5.   Know Your Project Inside Out

The project is all done and ready to share, but if you want a triumphant launch, it’s crucial to know what you are selling.

There will be all kinds of clients, competitors, and famous companies interested in your project. They will come up with a series of questions. You should be ready to give them the answers they need.

The more acquainted you are with the product you sell, the more trustworthy your business becomes. If you need some family essay ideas for a college essay due soon, you may want to browse as many essay ideas as you can to get the work done sooner. 

Conclusion

Now that you have a project ready to showcase, you need to put your back into it. You can’t afford a bad reputation, which is why every decision counts. All the tips we listed above can help you polish your project and keep the clients happy. With the right strategy, you are always closer to a profitable outcome.

Marketing Strategies For You in 2020

Marketing always deals with the analysis and strategic thinking regardless of the popularity or complexity of a chosen solution. Therefore, a marketing strategy that will work best does not necessarily mean that it is currently in the trends or copies example of large corporations like Apple and Amazon. The year 2020 has already shown itself as turbulent and unexpected with a great number of financial shocks, trade wars, and the Covid-19 situation, which has already paralyzed most of the world and marketing ways.

Nevertheless, such conditions also show which marketing strategy to choose because there are not so many options due to globalization, outsourcing, and limited resources. The key is to invest in education in marketing. Since most people turn to remote servicing these days, educate and provide the content that actually teaches the customers about the ways how they can benefit from an unusual living environment or restricted opportunities.

Best Marketing Choices in 2020

  • Personalization. Add some personality and human voice to your marketing strategy. It means that it is best to avoid generic messages that only aim to sell a product or receive more subscribers if the talk goes about social networks. Most people listen to friends or follow the trends that are popular in their social circle. In some cases, there are celebrities who share a Twitter post or tell the reporters about their experience. While it is mostly a media hype, it still has a personal message that some people can relate to. In practice, it is a personalization philosophy that drives people towards particular decisions. If you speak from the company’s experience or endorse a famous person, it will make a major positive difference.
  • Social media presence. A good marketing strategy online means more than just creating a page on Facebook or adding information to a blog. The secret to success is in keeping the information updated and regular. As the practice shows, building a strong social media strategy means researching the target audience to find out what kind of information is in demand and what is missing from the global Internet network. Start by outlining the social media strategy to analyze what has worked and what could be improved as the sales or number of visitors changes.
  • Unique content. The major problem with choosing the right marketing strategy is the lack of unique content or the inability of employed specialists to provide information with a low similarity index. Thankfully, you can use Samplius regardless of text length without paying a dime. All it takes is some time to review the highlighted parts in order to change them later. Even if you find it difficult to write your own content, turn to PowerPoint slides or short presentations where all the important information is outlined just like a thesis statement. As most students already know, the only way to avoid plagiarism is to check things twice!
  • Investing in research. Even though it is always linked to certain expenses or a considerable amount of time, invest in researching your marketing subject at greater depth because it will not only make your content powerful but will also help a particular company or a project to stand out. The same relates to most marketing college tasks when some research has to be done in order to get good grades and find reliable argumentation. Considering checking topicsmill.com for great essay ideas if you are in a writer’s block or need to boost your brain for creativity. After all, a good topic always needs the facts to support each claim, so even an hour of research matters. Ensure that you write down and organize all the interesting facts discovered.
  • Live streaming and education. Some call it social distancing or stay-at-home concept as we live through the pandemic times, yet live streaming quickly becomes a marketing strategy that unites people from all over the world more than ever. Implement video lessons, marketing campaigns, competitions, and surveys through the video blog to attract more visitors. Create collaborations, presentations, and answer the questions of the followers’ live. There has never been a better chance to explore what is in demand and educate yourself in terms of communication skills.

Podcasts and Collaboration

Far not everyone is capable of filming a movie or creating fancy video blogs where all the latest updates are outlined in a style of Hollywood hits. Luckily, the old radio concept is alive more than ever as we have online Podcasts, which has already become one of the most popular marketing strategies in 2020. Even most students these days use collaborations when they need to promote something or organize a social campaign within the local community. At the same time, hosting Podcasts that deal with your ideas also means that you can invite various specialists in the field without leaving the comfort of your home or a workplace. Explore available opportunities, build your audience, make comfortable schedules, and use information that you already have. You can use any advertisement during the talk, so there is no pressure like it is done on TV or Youtube videos.

Modern Mobile Security Now Mirrors Its Desktop Counterparts

Mobiles have transcended their status as palm-sized communication devices. Now known as smartphones, modern devices have, in many ways, become super-computers that never leave our sides. With so much invested in our mobiles, security is paramount. Having a phone without protection is like walking onto a construction site without a hardhat. Yes, you might be ok. However, would you really feel safe?

Just like a construction site, there are many dangers within the mobile space. Even though you might not be a direct target at any given time, you could be a target and that’s what you need to protect yourself against. Ask yourself this: would you leave your mobile sitting on a table in a coffee shop without a passcode? Most of us would say no. Leaving aside the fact someone might steal your phone, the reality is that you have too much sensitive data on there to not have a password.

Indeed, you can take this a step further and apply the same logic to apps. From Facebook and Gmail to your banking apps, passwords and passcodes are a necessity in the mobile realm. However, these are minimum requirements in today’s world. If you really want to stay safe, embracing the latest innovations is important.

Securing Apps is Essential

Moving beyond the basics, TouchID is a great way to protect your device and, more recently, your apps. For example, when you visit the Paddy Power casino online website, you’ll find a link to the Apple Store. Here, you can download the operator’s mobile app and get full access to games like Buffalo Blitz, Premium Blackjack and Live Spin A Win. What you also get is the ability to make deposits and withdrawals. Just as you can credit money to your account via the website, you can do the same on the app. With this feature in place, real money mobile gaming is possible.

Therefore, just as you’d want to secure banking apps and eWallets like PayPal, you’ll want to protect your gaming app. To this end, Paddy Power has added TouchID to its app. By using this instead of a password, you not only get quicker access to what’s inside but the added security of fingerprints rather than text.

Cybercriminals Have a New Target

It used to be the case that cybercriminals couldn’t or wouldn’t target mobile devices. However, with more people using smartphones than before, they’re now rich pickings. According to Kaspersky, there were 3.5 million malicious installation packages downloaded to mobiles in 2019. Add to this 69,777 new mobile banking trojans and 68,362 ransomware threats and it’s clear to see that mobile antivirus software is now a must. However, even though many of the major security brands like Kaspersky and Avast offer free mobile antivirus software, few of us use it. Despite being standard practice on desktop devices, we’re not yet conditioned to download these products onto our mobiles.

Yes, the number of mobile threats is still low compared to the desktop realm. Moreover, mobiles tend to have a greater degree of internal protection thanks to Apple et al. However, mobile antivirus software is becoming more important. Indeed, it all plays into the narrative that mobiles are the new computers. That’s why we have passwords, passcodes, and fingerprint protection. We live so much of our lives through phones that we have to secure them like we do computers. This means antivirus software will soon become standard. Moreover, it will lead to more innovations and ideas in the coming years as we look to make our mobiles more secure than ever.

Stages of Grief for Small Business in Crisis

Things are looking up! I’m feeling hopeful about the future.

It’s not the news. There is nothing to make anyone happy in the news. The Virus is grinding on – neither accelerating or decelerating. Politicians posture and push but nothing seems to be getting solved.

In places that are “Opened up” people are still staying at home. It looks like legislation is not having influence on the pace of the economy. The pace of the economy is awful; with 20% of the US Population out of work. Everyone is concerned about their budget and no one is spending freely. This makes business growth nearly impossible!

Stage 1: Denial

Elizabeth Kübler-Ross proposed the 5 Stages of Grief, the first of which is Denial. Most small business owners hit this stage sometime between February and April, as we pondered how this virus would affect us. The first week that sales were not as expected. The first time we felt fear that a loved one would be endangered by this virus. The first time we looked at our IRA and recognized that years just got added to our work-before-retirement plan. Our first reaction is that it cannot be happening!

Stage 2: Anger

Anger converts your internal pain and directs it outward. Surely someone, somewhere is responsible for this problem. Surely it is their fault that I am suffering. The virus is merely a bit of protein, and we do not get angry at a bit of protein as much as we do how other people respond. We are angry at people who endanger others, people who travel and the travel industry that allow the virus to spread. At governments who, even if acting in good faith, make announcements and rules that we do not agree with.

Stage 3 – Bargaining

If I get saved from this, I promise I’ll call my parents every week, be kind to my children, never raise my voice again. Please save me from the pain of not knowing what comes next, or how to navigate the business decisions. Should I apply for a loan or furlough staff? Do we place advertising to increase sales, or decrease costs by putting all expenses on ice?

Stage 4 – Depression

When your energy is spent, a quiet sadness descends. I do not even know how to handle the situation. Each day becomes an endurance race to cope with new phases of the crisis. I envy small business people who can smile through anything, comparing my insides to their outsides.

Stage 5 – Acceptance

Kübler-Ross ends here stages on a hopeful note. Once you have accepted a loss, you can settle it and move on. This week I feel I’m reaching this phase, but then some news comes my way and I’m back to Depression and Anger.

Enduring the Covid Era

Our current problem is not a one-time loss but an ongoing disaster. Think about 9/11 when 3,000 people died in one day. This left a lasting scar on the national psyche, changed the nature of business travel, and changed the balance of federal spending between domestic and military spending.

Covid is taking 1,600 people per day currently, so a 9/11 every two days. And it is not ending. 10,000 people a week, 40,000 people a month. The scope of change in government spending, national priorities and the nature of our community is 100 times what we did in 9/11.

This a hinge moment, a generational shift, an epic event. It is so new we do not even have a name for it. In ten or twenty years, people will ask “what was it like during that time?” What will we say?

Navigating Your Business Forward

How do we move forward, even against the tide of the ongoing epidemic still coming in? Kübler-Ross gives us a blueprint. No need to hurry the stages. Move through them with self-care and understanding. Take time now to look with clear vision on what is happening now. Find your point of acceptance and start building on it.

I am coming to an understanding of what is motivating my customers right now, and how to fulfill small needs for them right now. For now, I can listen to their words and help the best I can. This will be my blueprint forward.

You would not be in Business if…

Small business is a mixed opportunity. You have complete control of your actions and a clear vision of how these actions become sales and solutions for your customers. It is the choice of an entrepreneur is to make less money and have more control.

You control yourself, and to some extent you can control your vendors and staff. Depending on your style you try to convince, force, cajole or entice these forces to align in your chosen direction. You have no control over the world at large, and to try to exert control will only sap your self esteem.

I am finding the tools are at my fingertips. I can make decisions that seem to bring light to those around me. At CompanionLink we have found some minor cost savings. We have purchased a small amount of equipment and furniture to upgraded our staff home workstations which improves our quality of life and quality of work. We are shifting our marketing and product strategy to focus on customers who are buying products right now.

These are small steps, but these are making business meaningful for our team. When the crisis stops spinning, we hope to be on top. It is the best we can do in an unstable economy.

Other articles in this series:

Maximizing Business Efficiency and Speeding up Internal Workflow Using Automated Transcription

Do you want to grow your business? Then automated transcription might be the way to go. If you want to find out more about that then take a look below.

Saving Time and Money

Corporate transcription was usually done by in-house digital experts but now it is possible for you to hire someone outside your company to take care of the job for you. If you find that your company deals with a lot of data, then it may help you to hire a transcription service. When you do, you can then count on them to help you to interpret any data you have, and they can also help you to take a lot of notes and in a very short space of time. If you are having to do this by hand right now, then you’ll be glad to know that you can save hours of time by investing in a transcription service. Of course, if your team are saving time, then this will save you money so it’s worth keeping that in mind.

More Accuracy

Another benefit of automated transcription software is that you can get way more accuracy when your team are trying to sift through files. If you work in the field of forensics for example, then you will need to listen to hours of audio files sometimes and you may even need to work hard to try and document each and every spoken word. This can be time-consuming and sometimes your team may miss out on phrases. This is the last thing that you need. If you have a quality automated transcription service on the other hand, then you can easily get everything you need written down and this can really help you out.

Data Protection

If you have a lot of data to deal with then you may be tempted to send it off to various external sources. Sometimes this can put your business at risk far more than you realize. If you want to avoid this then automated transcription is certainly the way to go. When you hire a service like this you can easily count on them to handle everything you need and in a very short space of time. You won’t have to worry about your data being infiltrated and you won’t have to worry about people listening to your text and potentially breaching confidentiality.

More Accessible Formats

Lastly, automatic translation can help you by giving you access to way more accessible formats. When you do look into translation, you will soon find you can give your team a written copy of a document, but you can also provide it to them in an audio format. If you have people who work at your company who are hard of hearing or deaf, then this will really help them out and it shows that you are an inclusive organization.

Of course, there are so many benefits to automatic transcription and when you look into them you will soon find that it is easier than ever for you to reap them.

3 Ways to Boost Employee Productivity in Your Office

Results derive from productivity, and productivity in the modern workplace is directly linked to employee happiness. Bosses have tried to incorporate many different strategies to increase productivity, but in the end, if an employee is happy to be working, they will work at their optimum rate.

Several aspects will impact an employee’s happiness in their job, ranging from comfort to joint-rewards. While boosting employee productivity won’t simply happen overnight, by integrating a few new strategies, you should see some long term benefits.

Never Undervalue the Power of Comfort

Just because someone has a desk, a decent computer, and a chair doesn’t mean that they’re comfortable. An uncomfortable employee fidgets, is distracted by discomfort, is more inclined to vacate their workspace and will potentially distract others. Having the right tools and equipment is key, with ergonomics being the most important factor in selecting this equipment.

There are several aspects to consider to achieve a prime ergonomic workstation. Overall, it comes down to the chair, potential foot stand, the positioning of the keyboard and mouse, and the monitor height. To get started, if working from the ground up, the chair is the factor that can be changed with the most significant immediate impact. For example, the range of new-age ergonomic Steelcase chairs has been designed to consider the range of postures that modern workers find themselves in throughout the day.

Maintaining Social Order and a Professional Atmosphere

Employees won’t be happy in a hostile or toxic work environment: bosses need to encourage a healthy, respectable, and friendly atmosphere that promotes engagement as much as it does productivity. However, having a friendly work environment can go too far the other way, with employees being more focused on the social aspects than the work at hand. The trick to achieving this balance is to cultivate a social community within the office space.

As noted by Small Business, incorporating a social element into the organizational structure helps to reduce stress and tension in the workplace. As it is work, stress and tension will always arise at some point, but with a community in place, employees are more inclined to help shoulder the burden – strengthening the community feel further. If employees are encouraged to communicate with management and their employees, the threat of stress or tension derailing a project is limited.

Making Work More Enjoyable

Providing perks and specific time periods dedicated to promoting the happiness of your employees is often appreciated by your office workforce, provided that it doesn’t hinder important tasks – which can then cause stress and tension. A good way to achieve this, along with promoting a sense of community, is by setting up team entertainment-driven activities.

The choice that gives you the most options in a way that will appeal to the most people is through a TV or projector hooked up to a Kodi Media Player. With television shows, films, and live sports a tap away, you can bring the office together to enjoy some viewing. Of course, to fully utilize the streaming box, you’ll need to deploy the best VPN for Kodi, which grants you access to the whole spectrum of the platform.

During major sporting events, such as the World Cup or Olympic Games, your employees can come together to enjoy certain events. Or, week-to-week, you can introduce them all to a new show, giving them time to see more episodes periodically. This will bring them, and perhaps yourself, together in a joint interest, provided that no one has seen it before or is inclined to spoil the show.

There you have it: comfort, community, and entertainment can all help boost the happiness of your employees and, therefore, the productivity of your office.

3 VoIP Trends You Can’t Ignore in 2020

It has not even been 150 years since Alexander Graham Bell made history with the very first telephone call on March 10, 1876, but how the times have changed! Can you imagine what the inventor of the telephone would think today if he suddenly found himself in a 21st century call center? Most businesses no longer utilize hardwired phone systems, and Voice over Internet Protocol (VoIP) has become the industry standard for commercial telecommunications. Even a decade ago it would be difficult to imagine just how far VoIP would advance and this is why it is so important to keep abreast of cutting edge trends when debating the benefits of VoIP over traditional telecommunications systems. Here are just three VoIP trends you cannot afford to ignore in 2020 going forward.

1. Rapid Decline in ‘Traditional’ Phone Systems

First, and foremost, you can safely assume that there will be a rapid decline in the number of companies using traditional, hard-wired telecommunications systems. With VoIP so much more cost effective than traditional phone lines, a greater number of businesses will be abandoning those archaic systems. Bear in mind that VoIP calls carry no long-distance charges so the cost of communications will have an immediate impact on profitability.

2. Greater Focus on In-App Integration

This is probably going to be the most popular of the VoIP trends you can’t ignore in 2020. How often have you become frustrated trying to flip back and forth between screens and apps while trying to carry on an intelligent conversation by referring to data or information needed in the moment? In 2020 and beyond you will see a greater number of developers integrating VoIP into their apps which will significantly reduce wasted time. However, it may be difficult to find the right VoIP software for your needs. A comparison of features like those found on the piesync.com website will be an invaluable resource. ‘RingCentral vs. Aircall: which VoIP phone software is best?’ is definitely worth a read.

3. Mobile Technology

Many of today’s businesses have a large mobile workforce. This has led to some amount of frustration when choosing the right VoIP platform. Some simply do not lend themselves well to mobile access. What about that worker who is out in the field on a call and in need of information stored on the company’s server? The right VoIP software can allow for seamless integration whether out in the field or in office. This is even going to be more prevalent as 5g networks continue to roll out. Not only can remote workers access all the same information they have at their disposal in the office, but they can do so with speed never before imagined.

There is no doubt that within a few short years there will be few hardwired phones in homes or commercial offices. Not only are VoIP communications cost effective, but they allow for greater integration with vital applications. The greatest concern would be finding the right VoIP software that includes all the features you require. This is also why it is important to do a product comparison before choosing a platform for your needs. Take the time to do a bit of comparison shopping and research and you will find the latest VoIP software that meets your needs.

Efficient Collaboration Is The Key To Survival For Businesses: Tools That Will Help

Online collaboration for projects is definitely not a new concept. However, it’s almost mandatory needs are surely new to most businesses. 

With that said, adapting to the changing circumstances is the key to surviving in this increasingly competitive business landscape. When this change requires your business to move its functions on the web, it is important to ensure you and your team have access to all the necessary tools they need to carry out their day-to-day tasks.

While your task of ensuring individual assignments are being completed on time may not have changed drastically, the part of your business that was dependent on effective collaboration currently requires serious attention.

The first step in ensuring your teams are able to efficiently collaborate on projects from the comfort of their homes is to provide them with all the right tools for the job.

Here’s a list of the type of collaboration tools you should be making available to your teams:

Video Conferencing Tools

This one is a no brainer, video conferencing tools are the most basic need for effective online collaboration. Thanks to multiple industries feeling their dire need, and the controversies regarding data integrity surrounding current players like Zoom, we now have a number of brilliant tools in the market for the same.

There are even web conferencing tools that are designed to serve specific functions of your business, like employee onboarding and training.

Virtual Whiteboards

Virtual whiteboards are exactly what their name sounds like. Designed to facilitate seamless flow of creative ideas, these tools come loaded with a plethora of collaboration features that can be customised to your unique needs.

While simply having a whiteboard that gets updates across multiple screens in real time is extremely convenient, features like interpretation of mathematical and chemical equations, presence of a chat feature, among many others, make these tools really handy for a number of scenarios.

Cloud File Sharing  

Cloud based file sharing has a number of advantages. Firstly, they allow your teams to bypass the file size restrictions present in email clients, enabling them to seamlessly share documents, videos, graphics, even software with each other.

Second, storing your data on the cloud ensures better data security and makes it available to everyone at a single place. Your data lives on the cloud, so it remains safe, not only from miscreants, but from the dangers of human error as well.

Online Shared Document

Online shared documents are one of the most convenient collaboration tools to ever exist. These documents automatically save any changes made to them, and update them for any user they are shared with.

Platforms like Google Docs work in a manner that is very close to the traditional document platforms like Microsoft Word. They even provide users with a feature that automatically saves the history of all the changes made to a document and offers the users the ability to revert to an older version at any point.

Messaging Tools

Messaging tools allow for instant exchange of short messages and files, that may not require the use of email or the cloud drive.

Moreover, when most of your team members are working from home, there is hardly any “coffee break conversations” happening. Having a messaging tool that connects them with their colleagues allows your employees to stay in touch with them and nurture the interpersonal relationships within your team.

Conclusion

Having the right tools in your arsenal is sure to boost the efficiency of your team’s collaboration projects. These were just some tools that we think are essential for effective collaboration. 

Did we miss out on your favorite tools? Tell us (and everyone else) about them in the comment section below!