Common Problems with Smart Phones and How to Fix Them

We can confidently say the majority of the world’s population now own smartphones. With the rising number of these smartphones, you will get the high end, the midrange, and the low-end quality phones from different brands, make, and prices. 

Unfortunately, all these types get problems once in a while, making you stranded on how to solve them. In this write-up, we will examine some of the major issues that happen to these smartphones and ways to fix them. Check the list below.

Overheating

Due to constant use, most smartphones end up overheating. Sometimes, the heating becomes too much in that you can’t use your phone comfortably. Overheating on different types of smartphones can damage its interiors, battery, and screen, requiring immediate action to avoid such. You can quickly solve this problem, depending on the cause. If it’s too much sunlight, then keep your phone away from direct sunlight. If it’s from use, close all the apps and leave it for a while. If heating is caused by charging, switch off, and leave your phone to charge fully.

Much Trash

Most high-end smartphones nowadays come with a self-trash-cleaning technique. But if you are using an old model, even some new ones, you need to solve it since it affects your phone performance. According to netchimp.co.uk, almost a third of smartphone users complain of their phones lagging and becoming slower day by day. You can solve this problem by cleaning trash, cache, and uninstalling unnecessary apps. You can also download trash-cleaning apps from the phone’s app store and remove that trash to create some space. If it doesn’t change anything, visit a technician for troubleshooting or get a new phone.

Slow Speeds When Online

Have you ever browsed online and waited for long for a page to load or open? You aren’t alone. Slow online speeds are a nuisance to everyone who uses the internet, whether on a computer, laptop, tablet, or smartphone. Sometimes the issue does not get caused by the smartphone, but by the network provider. What if all other devices, using the same network, are working okay? You can try to troubleshoot your smartphone. Before then, you need to check your system by having your device use different types of networks before coming to a conclusion of seeking other advanced means.

Not Enough Storage Space

Sometimes our phones get filled either by the media we feed them, apps, or even cache. The problem is rampant nowadays since people are obsessed with their smartphones and are online every time. They are either downloading their favorite images, browsing or taking photos and uploading them to their social media sites such as Facebook, Instagram, Twitter, and Whatsapp. You can fix this problem by yourself. First, you need to recognize what’s filling the space by checking your phone memory. If it’s photos, you can transfer them to a new SD card or move the media into cloud-based storage. If it’s in a cache, you can clean it, thus freeing some storage. One more tip, always buy a smartphone with more storage space.

Phone Crashing

Have you ever opened an app and it crashed? The feeling you get from such is minimal as compared to when your phone crashes. Imagine waking up to a blank phone with nothing to display? This issue happens mostly on mid-range smartphones when their software fails to launch. How do you solve this? Mostly, that’s a technical issue. 

If your phone is at a warranty, you can get it back to your dealer and get it repaired or exchanged with a new one. Another better option is restarting your phone and checking if the problem clears. But if it’s a recurring problem, do not get it twisted but rush to the dealer.

Slow Response Time

Before introducing high-end phones, the first smartphones were a form of stress, but we didn’t have a choice. You could wait for a long time to load an app or operate more conveniently. Nowadays, a small percentage of such phones do exist. To solve this, cut off media, apps, and also widgets as you check its performance. Do not load it with more apps than it can accommodate.

Other malfunctions include the battery draining fast and hardware issues, which you can quickly fix. We have provided the best tips in this article which you can share with your friends and save the agony of buying new phones which might cost you a fortune.

Challenges in Mobile App Testing and their Solution

Mobile application testing is evolving with the rapid development in mobile technology. The device manufacturers are coming up with new features and new operating system versions. All the new features and functions are creating challenges for the testers to perform functional testing and non-functional testing. Let’s have a look at some of the challenges that the testers face while testing an app.     

Context Awareness

Context can influence the operation of an app or its functions with data from its environment. Applications can be in different contexts with different data which creates a problem in the entire testing process. Also, smartphones rely on constantly changing environments and usage patterns that impact the context.

Security Issues

When it comes to testing an app on cloud-based devices, private cloud is much more secure rather than the public cloud. A secure private cloud will have an extra layer of enterprise-level security. Although the public cloud is also safe to use for testing the apps, the better option is to go for private cloud to avoid any high-level data breach.

Operating System versions

OS fragmentation is an issue that worries most of the testers. Apple has launched iOS 13 and that means that the new apps need to be compatible with the currently popular versions including 10, 11, and 12. Although when it comes to Android, the problem is much severe. Android has 29 API levels and at least 9 API levels are still widely used by the users. There is a great percentage of users who still use Android 6. So the testers need to make sure that all the functionalities work fine on all the devices irrespective of the OS version.    

Device Screen Sizes

The mobile device manufacturers are upgrading their screen technology and coming up with larger and better screens. There are devices with different screen sizes like 5, 5.5, 6, 6.3, 6.5 inches, etc. This creates problems for testing as the app should be tested on a variety of devices to be compatible with different screen sizes. Now there are foldable devices in the market which means there is a need to test the app for foldable screens too.    

Parallel Testing

Enterprises are looking to automate most of the testing to increase productivity. Although parallel testing is not practiced in most of the cases. It means that the test scripts are not executed on multiple devices all at once. Users can test a device with an Android operating system, and a device with an iOS running on it at the same time to maximize the test coverage.

Conclusion

It is required to perform mobile testing at a scale to assure quality. Users can connect with tens or hundreds of devices using appropriate tools. It’s better to record the test script and run it on multiple devices using the right automation testing tool. Users can also opt for a performance testing tool to simulate network condition. If required then use a load testing tool to test the functions for performance under difficult conditions. This enables users to expand test coverage.

How to Sync Outlook with Nokia 7.2 without using Exchange or Google

I am a huge fan of Nokia’s line of Android Phones. For decades Nokia dominated the pre-Smartphone market. Then they got sidetracked by Microsoft into the failed Windows Phone effort. Nokia’s hardware is great! The Windows Phone operating system was full of primary colors and awful apps. Not so great.

A few years ago, Nokia got released from Microsoft and have re-built a credible smart phone line. The latest release is the Nokia 7.2. Retailing for about $350 her in the US, this is a phone you can own and use for years, and not feel Samsung Shamed. .

Just like a Nokia is a mid-priced phone, many people use mid-priced Outlook. There’s no need to pay for the expensive Office 365 subscription, which only gets you owned by Microsoft’s in-app ads. Many people use Outlook 2010 and 2013 because you can actually own it, and it does not change randomly in the middle of the night.

CompanionLink provides the ideal solution by providing sync without using Exchange.  When you sync using CompanionLink’s system you get many features that Exchange Sync lacks; Color Categories, Task sync, Notes Sync, and Calendar Events linked to a Contact.

To sync Outlook to Nokia 7.2 without Exchange

  1. From Google Play Store, install DejaOffice on your Nokia 7.2 phone
  2. On your PC, download CompanionLink for Outlook on your PC.
  3. Configure both for DejaCloud Sync
  4. Watch your Outlook Contacts and Calendar appear on your phone.

DejaOffice is a Free for your Nokia phone from the Google Play Store.  CompanionLink runs on a two-week trial. Click here for details about CompanionLink for Outlook.

Click here for more information on Using Microsoft Office without a Subscription.

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

Check out https://www.dejaoffice.com for more information.

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Galaxy Note 10-Plus – First impressions from an Android App Developer

I’ve been using it for a week now as my personal phone. I have always been a great fan of Galaxy Note phones, and have used Note, 2, 3, 4, 7, 9 and now 10. The Kindle App is my primary library now, and also I read a lot of news stories. I have several investment apps that show charts. I like the larger screen size for that.

Here’s my first week’s impressions:

Size

Not a problem at all – same width and height as Galaxy Note 9-Plus, and slightly thinner. The screen is huge, but the phone itself is the same size.

Moving Apps

Samsung SmartSwitch moved nearly all of my apps and settings. It is really mysterious what it moves and what it does not move. My pictures and documents move fine, and the app icons, and some of the app settings. A couple of my Critical Apps did not come up and I had to reinstall, notably Investing.Com, Fidelity, Worden and Kindle just needed a new login. My morning wake up up alarm moved, but did not turn on or have the right tune – two days to fix that.

Here are instructions to move DejaOffice. It took me less than a minute.

Bloatware

Samsung removed a lot of the bloatware that interfere with Galaxy Note 9. That’s good. But then they added even more. After an OS update the old phone goes through optimizing 144 aps, and the new phone does 265 apps. so it looks like they added 120 background apps. It takes about an hour to turn off and disable things like “Ant” which I guess is a radio, Flipboard, Samsung Pay. The Samsung browser now had bloatware in the browser to tell you to sign up for Samsung Pay. More and more I use the Duck Duck Go security browser on my phone. I’ll do a blog post on that soon.

On-Off Button and Bixby

After forcing Bixby on us in Galaxy Note 9, Samsung is allow you to turn it completely off in Galaxy Note 10. So it’s off for me. Mysteriously Samsung now use the old left-side Bixby button as the on-off button. After 6 years of turning on the phone on the right side, I still think this was a “wrong decision”. The right side button worked great. Why move it? I find many old habits will have to change. When I view the phone in landscape mode in my holder, on/off was on the top and easy to hit. Now it is on the bottom and I have to remove my phone from the holder to turn it off.

Cost

For me cost is a factor, but it is required that we have each of the newest phones i the office for tech support purposes. I pay $41 per month for T-Mobile jump plan, plus $11 per month for insurance, and the Jump cost for this phone was about $250, so figure $75 per month for the newest phone for me.

I do not believe 5g will really change how we use phones, so I would not recommend the cost for 5g, at least not yet. Maybe not ever. I’m a big fan of Mid-Tier phones like Nokia 7.1, OnePlus, and the mid-tier Galaxy line. I think this is a better use of money. A top tier phone is like a new car – the resale drops 40% of your investment in the first six months – so it hovers halfway between luxury and waste of money. But if you want the leading edge of phone design, Galaxy S10-Plus is the best 2019 will have to offer – At least until iPhone 10 comes out.

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

How to Sync Outlook Contacts with Android: Use CompanionLink for easy and secure sync from Outlook to your Pixel 3a phone. This is a better system than Google, who sells your data, or Microsoft who hosts your data on their exchange server. Here are some setup guides for CompanionLink sync:

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Sync Galaxy Note 10+ with Microsoft Outlook

The Best Sync system for Galaxy Note 10+ and Outlook Calendar, Contacts, Tasks and Notes.

My Galaxy Note 10-plus arrived today. Very nice phone. Here’s some first impressions:

Size

It is actually the same size as Galaxy Note 9 so don’t get scared by size. And yes, the screen is a whopping .4 inches bigger, in the same size phone. They did this by basically eliminating the top and bottom bezels. Say goodbye to Bezels forever.

Headphones

Actually I use my bluetooth earpiece as a headphone now. It’s not for music, just for convenience. I listen to audio-books and phone calls. Been using the New Bee headset which works great.

DejaOffice for Android

This app really takes advantage of the screen real estate. I can view my contacts easier than ever and move around the screens very easily. DejaOffice CRM features are getting beefed up. There’s a new capability to condense SMS messages into Contact History. This lets me easily read back on past messages using DejaOffice PC CRM (DPC).

Outlook Calendar Sync

DejaOffice CRM works like Outlook for your phone. It keeps your Contacts, Calendar, Tasks and Notes all together. It remains the only Phone App that fully supports Outlook colors. For people who haven’t color coded your day yet, this is a real treat. It really helps the glance view to see whether a day is green or red, or contains any special items. Outlook supported Calendar Colors 20 years ago. Why doesn’t the Outlook App do it?

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

How to Sync Outlook Contacts with Android: Use CompanionLink for easy and secure sync from Outlook to your Pixel 3a phone. This is a better system than Google, who sells your data, or Microsoft who hosts your data on their exchange server. Here are some setup guides for CompanionLink sync:

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

WSJ Shockingly Good Phone article features Nokia 7.1

The Wall Street Journal published a great article this week called: Shockingly Good Smartphones You Can Get for $350 or Less (WSJ -Paywall).

It makes a point that we tend to think of first-run phones as being $1000. But that there is a variety of Mid-Priced phones that are pretty effective.

The main recommendation is Nokia 7.1 which happens to be one of my favorite phones. As the Article points out, it is a good modern phone running Android Oreo 8.1, with a nice screen, good camera and is pretty free of the bloatware that comes on Android devices.

The other featured phones in the article are the Lenovo Moto G7, and the Xiaomi Pocophone F1.

For all the mid-range phones, you can download DejaOffice from the Android App Store, and easily set up CompanionLink for Outlook to synchronize Outlook to the phone. DejaOffice for Android features widgets for the Android home screen to show your calendar, Category colors on Calendar, and integrated Tasks and Contacts so your whole work desktop is in one place on your phone.

It’s great to see Nokia is back to making great main stream phones again!

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Maximize your Productivity with DejaOffice CRM App on iPhone XS Max

Our iPhone XS Max arrived today.

While Samsung has explored the phablet space, many phones with 6″ or more screen size, Apple has only recently realized how productive you can be with a larger display.

There are plenty of articles to cover the may features of the iPhone XS and iPhone XS Max. There are plenty of articles to explore that.  One of the concerns is that few iPhone Apps take advantage of the larger real estate. 

When we first created DejaOffice, our goal was to make a PC-like experience for the iPhone.  Part of this experience is to allow a smaller font size which maximizes the display.  You can really see that benefit by comparing to the Outlook App:

DejaOffice App on the left.

Outlook App on the right.

Same phone, same database, actual screen shots September 2018.

The difference is as clear as a Dynamo Display! DejaOffice is a must-have for people who need to communicate with customers on the road.  You can access more data with fewer taps, use colors to show customer types, easily call or text while you are moving, and synchronize everything back to your PC in less time than it takes to open Outlook.

DejaOffice uses our proprietary sync technology to synchronize using USB, Wi-Fi and DejaCloud.  These are secure methods that handle more fields and data types than Microsoft Exchange sync.

On the PC side we feature CompanionLink for Outlook, or CompanionLink Express for Act!, or IBM Notes and CompanionLink Professional for GoldMine.  For Contacts Calendar, Tasks and Notes, DejaOffice is clearly more productive with the large screen devices.

Handy Links:

CompanionLink for Outlook – $49.95

For Act! sync to iPhone XS Max

Compare Outlook App to DejaOffice, Contacts, Calendar, Tasks and Notes on iPhone

DejaOffice Classroom

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

The Best Way to Synchronize Samsung Galaxy Note 9 to Outlook without using Exchange

Why does the Outlook App not work like Outlook?

CompanionLink provides an Android App called DejaOffice CRM with PC Sync.  It is better than the Outlook App in many ways.  Click here for a comparison of DejaOffice App vs Outlook App on Android.

To sync Outlook to Galaxy Note9 without needing an Office 365 subscription.

  1. From Google Play Store, install DejaOffice on your Samsung Galaxy S9 or S9+
  2. On your PC, download CompanionLink for Outlook on your PC.
  3. Configure both for DejaCloud Sync
  4. Watch your Outlook Contacts and Calendar appear on your phone.

DejaOffice is Free.  CompanionLink runs on a two-week trial.

Click here for more information on Using Microsoft Office without a Subscription.

Samsung Galaxy Note9 is the latest flagship from the world leader of Smartphones. There’s nothing faster or more effective.  Here I have an argument with Apple.  With iPhone there is no Widgets, and Widgets are so useful, you’ll never catch me using a phone without them.

What is a widget?  A widget shows App information on the phone desktop.  A widget allows me to quickly see my day view, and my contact list – without opening an app.  I can quickly tap on the location and get to my next appointment.  No search, no scroll.  Just one tap and I’m in maps.  One tap and I can call or sms.  Automatically updated all day.

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

Check out https://www.dejaoffice.com for more information.

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

Galaxy Note 9, Outlook, Outlook 2019, Office 365

How to sync Samsung Galaxy S9 to Outlook without using Exchange

Why can’t Outlook App actually work like Outlook?

To sync Outlook to Galaxy S9 without needing an Office 365 subscription.

  1. From Google Play Store, install DejaOffice on your Samsung Galaxy S9 or S9+
  2. On your PC, download CompanionLink for Outlook on your PC.
  3. Configure both for DejaCloud Sync
  4. Watch your Outlook Contacts and Calendar appear on your phone.

DejaOffice is Free.  CompanionLink runs on a two-week trial.

For more information on running Office without a subscription click here: https://www.companionlink.com/support/kb/How_to_Use_Outlook_without_Subscription

Samsung Galaxy S9 is the latest flagship from the world leader of Smartphones. There’s nothing faster or more effective.  Here I have an argument with Apple.  With iPhone there is no Widgets, and Widgets are so useful, you’ll never catch me using a phone without them.

What is a widget?  A widget shows App information on the phone desktop.  A widget allows me to quickly see my day view, and my contact list – without opening an app.  I can quickly tap on the location and get to my next appointment.  No search, no scroll.  Just one tap and I’m in maps.  One tap and I can call or sms.  Automatically updated all day.

Special features of DejaOffice:

  • Time zone management, so when you land your Calendar doesn’t go wonky
  • Calendar Colors that match Outlook
  • Templates that save time entering new Appointments and Tasks
  • Persistent alarms to be sure I don’t miss anything.
  • Recurring tasks compatible with Outlook
  • Optional:  Franklin Covey task priorities  A1, B2, C99
  • Works same on Android and iPhone, Phones and Tablets.

Check out https://www.dejaoffice.com for more information.

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.

SM-G960 and SM-G965, Outlook, Office 365

How to Fix iPhone X to Sync Outlook Calendar and Contacts without using Exchange, iCloud or Google

With iPhone X, we finally enter the era where phones are REALLY more expensive than computers.

More importantly, we enter an era where every phone vendor is REALLY making money farming your data on the phone. Every service, and every piece of information on the phone, including your location as you move around, and your browser history, is considered free fodder for the vendors to consolidate and sell to the highest bidder.

One thing you can do, is turn off all the public information settings. Set your phoen to private, deny any information gathering by Microsoft, Apple and Google. Go into your account on each of these services and turn on the privacy settings.

Finally, and most importantly, don’t use iCloud, Exchange or Google to transfer your valuable company information to your phone. CompanionLink provides a great alternative. CompanionLink is dedicated to keeping your data private, and also making it easy to sync to your phone. With CompanionLink software, you can use USB, Wi-Fi, Bluetooth and DejaCloud sync to send data directly from your PC to your Phone without hitting any cloud service that farms the data for profit.

On the phone, we feature DejaOffice CRM App. This is an App we wrote, because our perception is that phone calendars are feeble. On the iPhone, the month view doesn’t show you anything about your data except a dot. On the iPhone, to see a week schedule you have to turn the phone sideways. On the iPhone, if your appointment rings and you are away from the phone, there’s nothing further to remind you, until you are way too late for your meeting. With DejaOffice, Day, week and month views have all your data, and are just one tap away. With DejaOffice, persistent alarms make sure you get notified when you get back to your desk, so you don’t miss your meeting. With DejaOffice, when you go on a trip, your calendar doesn’t go haywire the minute you land in a different time zone.

DejaOffice is free to try. Just download from the Apple App Store: https://itunes.apple.com/us/app/dejaoffice-crm-with-pc-sync/id364736446?mt=8

CompanionLink has a free trial for 14 days: https://www.companionlink.com/iphone/

If you have any questions, give us a call. Unlike ANY of our competitors, we are happy to pick up the phone: (503)243-3400.

CompanionLink for Outlook
Average User Rating:
Average rating: 4.86 out of 5 based on 547 reviews.
Free 14 day trial. Price $14.95 3-Mo Subs - $49.95 One-time License.