Download drivers for ADB Mode sync

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Please note: CompanionLink has two different USB methods to synchronize to Android.

  • Direct USB (Mass Storage Mode)
  • ADB Mode

We recommend the USB Direct method for most customers. It is more reliable, and does not require an ADB Driver installation. Please try this method first.

If you cannot synchronize using Direct USB, here is a guide to download ADB drivers for Sync using ADB Mode.

USB drivers are required for ADB Mode. To install them:

1. Disconnect your Android phone from your PC.

2. Download and install the ADB Mode driver:

3. Turn on USB debugging on your Android device:

When ADB Mode is selected in DejaOffice as the method of sync, tap the "Enable Debugging" pop up and ensure USB Debugging is checked\the slider is set to On.
  • For Older DejaOffice versions, USB Debugging can also be enabled through the Android Settings:
Android 2.x - 3.x devices: Go to Settings > Applications > Development > Enable USB debugging. (More Info)
Android 4.x devices: Go to Settings > Developer Options > Enable USB debugging. (More Info)

4. Reconnect your Android device to your PC.

NOTE: For the Samsung Galaxy S4 running 4.2.2, you may need to unlock Developer Options before it is available within the Menu:

  1. Go to Android home screen.
  2. Pull down the notification bar.
  3. Tap "Settings"
  4. Tap "About Device"
  5. Tap on the "Build Number" button about 7 times.
  6. Developer Mode should now be unlocked and available in Settings > More > Developer Options

NOTE: For LG Android 4.0 devices, you may also need to set the device's PC connection to "Internet connection":

  1. Go to Android home screen.
  2. Pull down the notification bar.
  3. Tap on the connection mode (it's marked with a USB icon).
  4. Tap on "Internet connection".

Quick Troubleshooting Help

Troubleshooting ADB Mode with Android

Release Notes

This driver is updated often. Support for newer devices are added almost immediately.

Update: If you are using the new S9 or S9+ and you have previously used the ADB sync for another device, you may need to first remove the original driver and then reinstall using the current driver download. Here are those steps:

  1. Connect the S9 to your computer.
  2. Open Device Manager. (Control Panel > Device Manager)
  3. Expand Android Phone (It might be under Portable Devices), then right-click "Android Composite ADB Interface".
  4. Choose Uninstall Device. Make sure to check the box for "Delete the driver software".
  5. Install the new ADB driver using the link a the top of this page.

ADB Mode release notes

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