CompanionLink Support Center

How to find the version of your program or handheld

CompanionLink is compatible with most of the latest PC software and handhelds. Review the supported versions of PC and device software list to make sure your software/hardware is compatible with CompanionLink.

CompanionLink Products

CompanionLink versions 3 and 4 (more info):

  1. Run CompanionLink Setup.
  2. Click on the Help menu and choose About CompanionLink.
  3. Your version and build number will be listed here.

DoubleLook (only for version 3):

  1. Right-click the DoubleLook icon in the lower righthand corner of your computer screen by the time.
  2. Choose About DoubleLook.
  3. Your version and build number will be listed here.

DoubleNotes (only for version 3):

  1. Right-click the DoubleNotes icon in the lower righthand corner of your computer screen by the time.
  2. Choose About DoubleNotes.
  3. Your version and build number will be listed here.

Other programs

ACT!

  1. Open ACT!.
  2. Go to Help then About ACT!

GoldMine

  1. Open GoldMine
  2. Go to Help and choose About.

Lotus Notes

  1. Open Lotus Notes.
  2. Click on Help then choose About Notes

Outlook

  1. Open Outlook
  2. Click on Help then choose About Outlook

Palm Desktop

  1. Open Palm Desktop
  2. Click on Help then choose About Palm Desktop

Handhelds

Android devices

  1. Hit the Menu button at the phone's Home Screen and choose Settings
  2. Go to About; you will see it next to either Android version, Firmware version or similar

Apple devices (iPad, iPhone, iPod)

  1. Hit the Home button then choose Settings
  2. Choose General then About

BlackBerry devices

  1. Go to Options and About. (If you do not have Options, this may be under Tools or the wrench icon.)
  2. The handheld type is the first line, and the OS version is usually something like 'v4.2.0.42'.

webOS devices

  1. Launch the Navigation Bar from within any app and go to Launcher
  2. Go to the Device Info icon