How to back up your DejaOffice database

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Backing up DejaOffice for Android

  1. Connect your Android device to your PC and mount it as a disk drive (i.e. mass storage mode).
  2. On your PC, open Computer or My Computer and browse to your Phone storage.
  3. Browse to the clusb folder on your Phone storage. Inside this folder you should see a file named "companionlink.db". This is your DejaOffice database.
  4. To back up the database, simply copy companionlink.db to a secure location on your computer.
  • NOTE: If you also want to back up contact photos, copy the "ContactPictures" folder to a secure location.


Making a quick backup

  1. Open DejaOffice
  2. Tap Settings
  3. Tap Sync settings
  4. Tap Logging and Support Settings
  5. Select Backup Database
  • NOTE: If given the option choose Internal\Default Storage


Emailing a backup

  1. Open DejaOffice
  2. Tap Settings
  3. Tap Sync settings
  4. Tap Logging and Support Settings
  5. Select Email Support, an email template will open, erase the "to" field and replace it with your email address.


Restoring a backed up DejaOffice for Android database:

  1. Connect your Android device to your PC and mount it as a disk drive (i.e. mass storage mode).
  2. On your PC, open Computer or My Computer and browse to your Phone storage.
  3. Place the backed up copy of companionlink.db in your clusb folder on the device.
  • NOTE: If you've also backed up the "ContactPictures" directory, place it in the clusb folder as well.


Restoring from an automatic\manual DejaOffice backup

  1. Connect your Android device to your PC and mount it as a disk drive (i.e. mass storage mode).
  2. On your PC, open Computer or My Computer and browse to your Phone storage.
  3. In the internal\default storage find the CLUSB folder and within it open the Backup folder.
  4. Find the most recent date listed (ie companionlink2018-10-12.db).
  5. Rename this file erasing just the date to leave only "companionlink.db".
  6. In the base CLUSB folder from step 3, copy to and replace the current companionlink.db with the backup.
  • NOTE: We still recommend backing up the original companionlink.db from the CLUSB folder before replacing it with one of the backups.



Backing up DejaOffice for iPhone\iPad

  1. Open DejaOffice on the iPhone\iPad.
  2. Tap Settings, tap General Setting, scroll to the bottom and tap Backup Database.
  3. Choose whether or not to include contact photos, and tap "Make Backup File".
  4. This will open an email template. Enter your own email and tap send.


To restore a backed up DejaOffice for iPhone\iPad database:

  1. On the new iPhone\iPad, reinstall the DejaOffice App from the App Store.
  2. Open the email you sent yourself from the previous "Backing Up" steps.
  3. Within the email tap the "backup.djobackup" file attachment, and choose "Copy to DejaOffice".
  4. Type "YES" in the box to confirm, tap "Restore Now" and tap OK. Reopen the App to the restored database.