How to Set Up Outlook App on your Phone to sync with Outlook on your PC

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As long as you use an Exchange type email you can sync Emails, Contacts and Calendar to your Mobile using the Outlook App for iPhone and Android. If you use a POP or IMAP Account or use a CRM other than Outlook, see the bottom of this guide for alternatives you can use. The Outlook App while convenient has may limitations, see our recommendation at the bottom if you want more from your Outlook Data.

Overview

1. Installing the Outlook App on your device.
2. What you get with the Outlook App.
3. Getting more from Outlook.

How to Set Up the Outlook App on an Android Phone or Tablet

Installing the Outlook App
OLAPP1.png
  1. On the Android open the Play Store
  2. Select search at the top of the Play Store main page, type Outlook, and tap return.
  3. Select Outlook from the results and tap Install.


Setting up the app

1. Locate the newly installed Outlook app on the Android home screen and tap to open.
  • Depending on your model of Android you may need to open the "Apps" drawer on the Android home-screen and select Outlook here.
2. Select "Get Started".
3. At the prompts enter the email address and password for the account you want to sync.
A. Exchange ActiveSync syncs Contacts, Calendar, and Email.
B. POP3 and an IMAP will only sync email.
C. See below for instructions on syncing Contacts and Calendar with IMAP\POP3.

After connecting the account, depending on the size of your database within a few minutes, contacts, calendar, and emails should be fully synced to your Android device.


How to Set Up the Outlook App on an Apple iPhone or iPad

Installing the Outlook App
OLAPP5.PNG
1. Find the Apple App Store on the home screen and open.
2. Tap Search at the bottom, type Outlook and tap enter.
3. In the top right tap Get to install the app.


Setting up the app

  1. Locate the newly installed Outlook app on the Apple home screen and tap to open.
  2. At the prompts enter your full email address and password for the account you want to sync.
A. Exchange ActiveSync syncs Contacts, Calendar, and Email.
B. POP3 and an IMAP will only sync email.
C. See below for instructions on syncing Contacts and Calendar with IMAP\POP3.


After connecting the account, depending on the size of your database within a few minutes, contacts, calendar, and emails should be fully synced to your Apple device.



What you get with the Outlook App

The Outlook App supplies basic support for Email, Contacts, and Calendars. The contacts synced by the Outlook app will appear in the Native Android Contacts app. That means when people call you, or text you, their name will not appear on your phone. The Outlook Calendar does not sync to your phone calendar. There are other apps available, like DejaOffice, which can do this.

Limitations of the App:

  • Data synchronization: If you are using a POP3 and an IMAP email account note that these types of accounts do not support the syncing of Contacts and Calendar, via the Outlook App.
  • Data types that sync: The Outlook app currently only supports sync of Email, Contacts, and Calendar. There is no support for Outlook Tasks or the standalone Notes.
  • Calendar View Limitations: While the Outlook app does synchronize your calendar, both the Android and Apple versions of the App are limited to an Agenda (List), a 3-day view and a daily view.
  • Contact View Limitations: Contacts are limited to a single list view with no sort or group options available. The Apple version of the Outlook app does not allow for contact synchronization to the Apple Contact's App.

For a more robust sync and\or if you are using a POP3\IMAP email account, find the "Getting more from Outlook" in the next section.

Getting more from Outlook

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For those in search of more complete sync of the data in Outlook, we recommend using CompanionLink and DejaOffice. Using these two programs together, syncs not only Contacts and Calendar, but also Tasks, Notes, and Color Categorization for all data types.

Along with more of your information syncing, DejaOffice also supports advanced sorting and grouping options to get the best out of your data.

Also, for those that prefer non-server-based sync, DejaOffice is one of the few sync services that offer local sync methods such as Wifi and Direct USB for both Apple and Android devices.

CompanionLink supports the synchronization of contacts, calendars, tasks, and notes from all POP3\IMAP accounts.

For installation\use of CompanionLink and DejaOffice please refer to the guides below:

https://www.companionlink.com/support/wiki/index.php/Setup_Guides