DejaOffice Alarms with Samsung App Optimization Power Saving

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The latest Samsung devices utilize new battery settings which "optimizes" your power consumption and can interfere with your DejaOffice alarms. If your DejaOffice alarms are not ringing until you open DejaOffice, the following steps should be performed to resolve the issue.

Android OS 11

AndBatteryMonos11.jpg
  1. Open Android Settings > Tap "Battery and Device Care" > and select "Battery".
  2. Tap "Background Usage Limits" and then "Never Sleeping Apps".
  3. Tap the "+" in the top right, select DejaOffice from the apps list and tap "Add".













Android OS 10

AndBatteryMon.jpg
  1. Open Android Settings > Tap "Device Care" > and select "Battery".
  2. Tap App Power Management, Tap the "Apps that won't be put to sleep" option and select "Add".
  3. Choose DejaOffice from the apps list and tap "Add".


Nexus

  1. Open Android Settings > Tap Apps and Notifications.
  2. Select DejaOffice > Advanced > Battery > All Apps.
  3. Select DejaOffice and ensure it is set to "Don't optimize".








Android OS 9

AndBatteryMon9.jpg
  1. Open Android Settings > Tap "Device Care" > and select "Battery".
  2. In the list of Apps under "Usage by Apps", select DejaOffice and ensure "Put app to sleep" is not enabled.


If you are still having Alarm issues, try turning off the "Put unused apps to sleep":

  1. Open Android Settings > Tap "Device Care" > and select "Battery".
  2. Tap the 3 dots in the top right of the battery menu and select Settings.
  3. Disable the "Put unused apps to sleep" option.













Android OS 8.1 and lower

  1. Open Android Settings > Tap "Device maintenance" > Tap "Battery".
  2. Tap "Unmonitored Apps" > Tap "Add apps" and select DejaOffice from the apps list. Tap Done.