CompanionLink Support Center

DejaConnect USB and Android Jelly Bean

There is a new security feature in Android version 4.2.2 (Jelly Bean) that affects the DejaConnect USB synchronization.
The first time you connect your device to a computer after updating to version 4.2.2, the following message will appear on the phone:
Security.PNG
You should tap 'OK' to Allow USB debugging - and also tap to 'Always allow from this computer'.
The DejaConnect USB sync should now work. If you are still having trouble, please refer to our DejaConnect Troubleshooting Guide.