CompanionLink Support Center

Creating new records in the Android applications

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Creating new contact records

When you create a new record in the Android contact application, the contact must be assigned to the account selected in DejaOffice (DejaOffice Settings > Sync Settings > Sync with Android Contacts > Accounts). Below are directions for creating a contact record in a specific Android account.

Please note: At this time Android devices do not have the capability to alter the account a contact record is associated with. To change the account a contact record is associated with, the record will need to be deleted and then recreated in the different account.

Motorola Droid X, Droid Pro, Droid 2, Droid 2 Global

When adding contacts the contacts will automatically be added to default account without the capability to change the account they will be associated with.

To change the default account:

  1. Open the contact list
  2. Select Menu
  3. More
  4. Settings
  5. Check the boxes for the account(s) you wish contacts to be associated with.

Samsung Galaxy series

When adding contacts, the device will prompt for the selection of an account to associate the contact with. If the device does not prompt, the default settings can be restored by clearing the application data for the Contacts application.

To clear the application data:

  1. From the phone home screen select Menu
  2. Settings
  3. Applications
  4. Manage Applications
  5. All Applications
  6. Open the Contact Application.
  7. Select Clear Application Data

HTC

When adding contacts, the device will prompt for the selection of an account to associate the contact with via a dropdown menu at the top of the contact creation window. The default account is the last account that you created a contact in.

LG

When adding contacts, select "Contact type" at the top of the contact creation window and select the account you wish the contact to be associated with. LG devices do not have the ability to have the default account changed from "Phone".

Most other Android devices

For the majority of Android devices, you can view and change the default account through the contact list settings. When contacts are added, they are automatically added to the default account.

To change the default account:

  1. Open the contact list
  2. Select Menu
  3. More
  4. Settings
  5. Check the boxes for the account(s) you wish contacts to be associated with.

Creating new calendar records

For the majority of Android devices, you can choose which 'Calendar' (Account) the calendar records will be created in from the edit screen when entering the calendar event details.