Contacts Not Visible in Windows Live

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As of August 2012, Microsoft launched Outlook.com, a new name and interface for Windows Live. Outlook.com now shows contacts almost immediately after syncing and does not exhibit the problem described below.



After completing a synchronization, new or changed contacts from your PC may not be immediately visible in Windows Live.

NOTE: If you are syncing through Windows Live to a Windows-based phone, this is generally not a problem, as it's just a display issue in the Windows Live web interface. The issue will not prevent contacts from properly syncing to your Windows-based phone.

Fix:

You can work around the issue by manually creating a new, fake contact record in Windows Live after completing a sync. This causes your Windows Live data to refresh, which will force any missing contacts to display immediately.

Otherwise, new contacts from your PC usually display within 24 hours after syncing.

Last updated: 2 August 2012