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Definitions Of The Tabs In DoubleNotes

This section lists the tabs found in DoubleNotes, which contact manager each applies to, the default setting and what each tab does. You can find these tabs by right-clicking the DoubleNotes icon in the lower righthand corner of your computer screen in the Windows system tray and selecting DoubleNotes Setup, then clicking on Next and Configure.

Notes:

  1. "All contact managers" means ACT!, GoldMine and Palm Desktop.
  2. "No default" means that the default setting for this tab varies depending on your computer's settings.

ACT! Data

Contact Manager: ACT!
Default Setting: Database in ACT! when ACT! was last closed.
Explanation: This tab allows you to select which ACT! database you wish to sync with. As ACT! does not provide you with the path to your database, the best way to configure DoubleNotes initially is to first open ACT!, make sure that you have your database up, then close ACT! and configure DoubleNotes. When DoubleNotes is first configured, it will then select that database, as it defaults to the database that was open in ACT! when ACT! was last closed.


Additional Contacts

Contact Manager: GoldMine
Default Setting: Unchecked
Explanation: This tab allows you to choose to synchronize the contacts that appear on the Contacts tab of a record in GoldMine. By default, these do not synchronize. If this option is selected, all of the contacts from the Contacts tab will synchronize to Lotus Notes as new records with an asterisk after the last name. This asterisk indicates that these are additional rather than primary contacts. They will synchronize as new records and do not contain a link to the primary contact that they appear under in GoldMine.

NOTE: If you uninstall DoubleNotes or install DoubleNotes on a new computer or otherwise cause DoubleNotes to lose its .dat files that contain its record of what it has synched, DoubleNotes will not know that these are additional contacts. By default, these would sync back into GoldMine as new records. We recommend following the instructions for What's the best way to do an initial sync? in these situations.


Alarms

Contact Manager: All contact managers.
Default Setting: Synchronize alarms
Explanation: By default, DoubleNotes synchronizes all alarms set for activities between Lotus Notes and your contact manager. This can result in having multiple alarms go off at the same time for a given activity. You have the ability to turn off synchronization of alarms so that the alarm only goes off in the contact manager OR Lotus Notes, depending on where it was originally set.


Applications

Contact Manager: All contact managers.
Default Setting: All boxes checked.
Explanation: This tab allows you to choose which areas you wish to synchronize. Unchecked one of the selections here will result in that area not synching between your contact manager and Lotus Notes. For example, unchecking Datebook will keep your Lotus Notes Calendar area from synching with your contact manager and will keep your contact manager's activities from synching with Lotus Notes.

Category Field

Contact Manager: ACT!, GoldMine
Default Setting: ACT!: ID/Status
GoldMine: No Mapping
Explanation:The Category Field tab allows you to select a field from your main contact manager to use to categorize their contacts in Lotus Notes. If the contact in the contact manager has data in this field, a category for it will be created in Lotus Notes and the contact will be placed in this category. Linked activities from the contact manager will be filed in the same category as the contact.

Examples:

  • If the Category Field is set to No Mapping, then all of the contacts and linked data goes into the None category.
  • If the Category Field is set to Business, then all of the contacts and linked data goes into the Business category.
  • If the Category Field is set to Group Name, then all of the contacts and linked data goes into the same category as the contact's group (ACT! only).
  • If the Category Field is set to any other field, then all of the contacts and linked data will go into a category based on what the contact has in that field. (For instance, if you select ID/Status as the field, and the contact had Vendor in the ID/Status field, it would go into a category called Vendor.)

Database

Contact Manager: GoldMine
Default Setting: No default.
Explanation: This tab allows you to select which GoldMine database you wish to synchronize with. You can find this information by opening GoldMine and looking in the lower lefthand corner. The name there is the name of your database.

NOTE: Do NOT use the Browse button. If your database name is not listed in the dropdown menu, then there is something else wrong with your configuration settings. Your database name should always be in the dropdown menu.


Datebook Map

Contact Manager: ACT!, Goldmine
Default Setting: ACT!: Meetings, calls
GoldMine: Calls, next actions, appointments
Explanation: This tab allows you to select which activities from your contact manager will sync to the Calendar area of Lotus Notes.
  • Checking an activity type here and unchecking it on the Todo Map tab will result in the activity transferring to the Calendar area of Lotus Notes.
  • Unchecking an activity type here and checking it on the ToDo Map tab will result in the activity transferring to the To Do List area of Lotus Notes.
  • Unchecking an activity type on both the Datebook Map and the Todo Map tab will result in the activity type not transferring at all.
  • You cannot check an activity on the both the Datebook Map and Todo Map tabs. Doing so will result in no data transferring for the Calendar or the To Do List areas of Lotus Notes.

Executable File

Contact Manager: GoldMine
Default Setting: No default for Executable Path. User ID and Password are blank.
Explanation: This tab has three boxes, Executable Path, User ID and Password. These settings allow DoubleNotes to access your GoldMine program. They should be set so that they are the same as the settings you use to get into GoldMine.
  • Executable path: You can find this by right-clicking the shortcut you use to open GoldMine, and then clicking on Properties. On the Shortcut tab, the Target line contains the executable path to GoldMine.
  • User ID: You can find this in GoldMine by looking in the lower righthand corner immediately to the left of the date. This is not case sensitive.
  • Password: You cannot find this information in GoldMine. GoldMine does not require a password, so you may not have one. If you do have one, make sure that your Caps Lock key is off when you enter your password in DoubleNotes, as the password is case sensitive.

Filter/Group

Contact Manager: GoldMine
Default Setting: All Records.
Explanation: This tab allows you to choose a filter or a group from GoldMine to synchronize with Lotus Notes instead of all the contact records. All of the filters and groups you see in GoldMine should be listed here. You may only select one item from the dropdown menu.

Note: Filters must be simple. We recommend using only one or two terms in your filter. If you change the terms of the filter selected in DoubleNotes, you must set the Filter/Group tab to 'All Records', save this, exit DoubleNotes, then reopen DoubleNotes and reselect your filter. This is because DoubleNotes stores the terms of your filter and therefore cannot see the change until this is done. After doing this, you would need to follow the steps in What's the best way to do an initial sync?.


Groups

Contact Manager: ACT!
Default Setting: Synchronize all ACT! contacts.
Explanation: This tab allows you to choose a group or groups of contacts from ACT! to synchronize with Lotus Notes instead of all the contact records. The options are:
  • Synchronize all ACT! contacts. All contacts in the ACT! database will be synched with Lotus Notes.
  • Synchronize only contacts in these groups. The groups from the ACT! database will be listed here. Putting a checkmark next to a group will cause the contacts from that group to sync with Lotus Notes. You may choose as many groups as you wish.
  • Add new contacts from Lotus Notes to this Group. This option is only available if you select 'Synchronize only contacts in these groups'. You need to select a group from the dropdown menu. Any new contacts added in Lotus Notes will be put into this group.

Note Options

Contact Manager: ACT!
Default Setting: Items to transfer: Notes
Number of notes: 5
Explanation: This tab allows you to choose which items from a contact's Notes/History tab in ACT! to sync to Lotus Notes and how many of them. You may select to transfer Notes, History and/or Attachments. If you choose Attachments, only the subject of the attachment will transfer. These items will appear in Lotus Notes in the notes area of the contact they are for. The maximum number of notes that may be transferred is 25.

Notes

Contact Manager: GoldMine
Default Setting: Transfer notes from the GoldMine contact notepad
Number of notes: 5
Explanation:This tab allows you to choose whether to synchronize the notes from the GoldMine contact's Notes tab or History tab to the notes area of the contact in Lotus Notes and how many of these to transfer. DoubleNotes can synchronize the notes from either the Notes tab or the History tab. Synchronizing Notes from the Notes tab allows you to enter notes in Lotus Notes and have these sync back into GoldMine. If you choose History, then the completed activities from GoldMine will synchronize to Lotus Notes and you will NOT be able to enter notes into the notes area of contacts in Lotus Notes.


Notes Data

Contact Manager: All contact managers.
Default Setting: Mail and Calendar File: Server
Address File: Local
Explanation: This tab allows you to select which Notes file you are synching with for your calendar and for your addresses. Unless you know that these settings are wrong, DO NOT CHANGE THESE. If these settings are wrong, please contact our Technical Support department.


Notes Login

Contact Manager: All contact managers.
Default Setting: Password: Blank
Explanation: Your password for Lotus Notes is entered here.


Personal Category

Contact Manager: All contact managers.
Default Setting: Include Personal Category
Explanation: This tab allows you to keep records categorized as Personal from synchronizing. The records may be categorized as Personal in Lotus Notes or the contact manager. Some reasons why records may still transfer when 'Exclude Personal Category' has been selected are listed below.
  • Marking a record as Private, instead of categorizing it as Personal. Records marked as private are not automatically considered to be personal. You must categorize the record as Personal as well.
  • The Personal category must be called 'Personal'. This tab only allows you to exclude this category. It would not exclude records in a category called 'Personel', 'Personal Category' or 'Personal -- Family'.

Phone Fields

Contact Manager: ACT!, GoldMine
Default Setting: No default.
Explanation: This tab allows you to choose which fields from your contact manager you would like transferred to Lotus Notes. In the main section of the tab, the fields listed on the left are Lotus Notes fields. These cannot be changed. The fields on the right in the dropdown menus are the fields from your database.


Phone Labels

Contact Manager: Palm Desktop
Default Setting: No default.
Explanation: You may select which Palm phone fields will be used and which order they will be used in. These fields from Palm Desktop will be synchronized with Lotus Notes.


Primary Database

Contact Manager: All contact managers.
Default Setting: Contact manager is the master, records deleted in Lotus Notes will be ignored.
Automatically Sync Deletions: Checked
Explanation: This tab controls the transfer method for deletions. It does not apply to additions or changes, which are controlled by the Transfer Method tab. By default, records deleted or completed on the contact manager will be deleted from Lotus Notes when you synchronize. You can choose to allow deletions only from the contact manager, only from Lotus Notes, or from both the contact manager and Lotus Notes. You can also choose to not sync deletions at all by unchecking the Automatically Sync Deletions box.


Secondary Contacts

Contact Manager: Act
Default Setting: Unchecked
Explanation: This tab allows DoubleLookusers to choose to synchronize the secondary contacts from Act. By default, these do not synchronize. If this option is selected, all of the contacts from the Contacts tab will synchronize to the handheld as new records with an asterisk after the last name. This asterisk indicates that these are additional rather than primary contacts. They will synchronize as new records and do not contain a link to the primary contact from Act.

NOTE: If you uninstall DoubleLook or install DoubleLook on a new computer or otherwise cause DoubleLook to lose its .dat files that contain its record of what it has synched, DoubleLook will not know that these are secondary contacts. By default, these would sync back into Act as new records. We recommend rereading the Act data and selecting the option to purge and reload Outlook instead in these situations.


To Do Map

Contact Manager: ACT!, Goldmine
Default Setting: ACT!: Todos
GoldMine: Todos
Explanation: This tab allows you to select which activities from your contact manager will sync to the To Do List area of Lotus Notes.
  • Checking an activity type here and unchecking it on the Datebook tab will result in the activity transferring to the To Do List area of Lotus Notes.
  • Unchecking an activity type here and checking it on the Datebook tab will result in the activity transferring to the Calendar area of Lotus Notes.
  • Unchecking an activity type on both the Datebook Map and the Todo Map tab will result in the activity type not transferring at all.
  • You cannot check an activity on the both the Datebook Map and Todo Map tabs. Doing so will result in no data transferring for the Calendar or the To Do List areas of Lotus Notes.

Transfer Method

Contact Manager: All contact managers.
Default Setting: Synchronize changes both ways
Explanation: The tab controls the direction your data transfers. It does not apply to deletions or completions, which are controlled by the Master Database tab. Selecting a transfer method of 'Add PC data to Lotus Notes' or 'Add Lotus Notes data to the PC' adds the data from the one into the other. It does NOT overwrite the data.

Note: "PC" means your contact manager.


User ID

Contact Manager: All contact managers.
Default Setting: ACT!: Attribute new records from ACT! to the ACT! user; synchronize records for all users.
GoldMine: the user ID from the Executable tab
Palm Desktop: No default. Explanation: The User ID tab selects which calendars from the contact manager will be synchronized to Lotus Notes. For ACT! and GoldMine, selecting your user ID will transfer just your calendar to Lotus Notes. Selecting All Users will send the calendars for every user listed to Lotus Notes. Since DoubleNotes transfers every pending or uncompleted activity regardless of date, this may result in a very large amount of data being sent to Lotus Notes's calendar area. In most cases, selecting your own user name is the best option.

With Palm Desktop, only one name may be selected. If you have multiple names listed here and are synching your Palm Desktop with a handheld, please see How do I find the right Palm username? for help in selecting the correct name.

Please see the ACT! configuration page for information about the additional options available to ACT! users.