CompanionLink Support Center

Setup Guide - Sync Android via USB

Quick Links

How to install CompanionLink
How to register CompanionLink
How to install DejaOffice for Android
Learn DejaOffice for Android with DejaClassroom

CompanionLink offers a remote configuration service where we will set up everything for you called RunStart. CompanionLink also provides direct help from our expert technicians through Premium Support.


Configure CompanionLink 6 on your PC

  1. Run CompanionLink Setup from your desktop or start menu and click Settings.
  2. Select your contact manager from the Select your PC or web database... drop-down.
  3. Select Android from the Select the device you want to sync with... drop-down.
  4. Select Direct USB (Mass Storage Mode) from the Select your sync method... drop-down.

Configure CompanionLink 5 on your PC

  1. Run CompanionLink Setup from your desktop or start menu.
  2. Select Android from the Select the device you want to sync with... drop-down.
  3. Select Direct USB (Mass Storage Mode) from the Select your sync method... drop-down.
  4. Select your contact manager from the Select your PC or web database... drop-down.

Database Configuration Guides

Configuration instructions for Microsoft Outlook.
Configuration instructions for ACT!, Lotus Notes, Palm Desktop, and all other databases.
Configuring Advanced Settings allows you to set field mapping, configure database folders, and much more.

Configure DejaOffice on your Android device

  1. Open DejaOffice, then tap Setup Wizard and ensure that you select Direct USB (Mass Storage Mode) as your sync method.
  2. OPTIONAL: Configure DejaOffice to sync with the native Android apps (within Setup Wizard).

How to sync

  1. Ensure CompanionLink is running on your PC.
  2. Connect your Android device to your computer with the USB cable. NOTE: Certain devices may require additional steps to connect via USB. Please check our Device-specific instructions.
  3. Open DejaOffice from your Android device, and tap Sync.
  4. CompanionLink will begin the synchronization process on the PC automatically. When prompted, tap OK on the device to complete the synchronization.

NOTE: If you are unable to synchronize, please review our Troubleshooting Guide.