CompanionLink Support Center

Setup Guide - Sync Android via local Wi-Fi


If this is your first time using CompanionLink, we recommend you take a minute and review our Sync 101 page. It contains helpful information about how to prepare a proper sync environment to minimize potential problems.

Before proceeding, please make a backup of your database.


Contents

Summary

Setup DejaOffice on your Android device (Full Instructions)

  1. Install DejaOffice from the Android Market (search for "DejaOffice"). Full installation instructions
  2. Connect your Android device to the same local Wi-Fi network as your PC.
  3. Open DejaOffice, then tap "Setup Wizard" and ensure that you select Wi-Fi Sync as your sync method.
  4. Tap "Wi-Fi Settings" and record the IP address and device name (You'll need this when configuring CompanionLink).
  5. OPTIONAL: Configure DejaOffice to sync with the native Android apps (within Setup Wizard).


Setup CompanionLink on your PC (Full Instructions)

  1. Download and install CompanionLink if you have not already done so. CompanionLink Downloads
  2. Run "CompanionLink Setup" from your desktop or start menu.
  3. Choose "Android (Wi-Fi Sync)" from the first drop-down option (Select your sync target).
  4. Click "Android Settings", and enter the IP address of your device and the device name. This info can be found on the device within DejaOffice.
  5. Select your contact manager from second drop-down option (Select your Contact Manager).
  6. Click the Contact Manager Settings button (e.g. Outlook Settings, Lotus Notes Settings...).
  7. Select the database you wish to synchronize with (if applicable). How to configure your contact manager.
  8. OPTIONAL: Configure advanced settings.


How to sync (Full Instructions)

  1. Ensure that your Android device is connected to your Wi-Fi network, and that DejaOffice is running on the device.
  2. Open CompanionLink on your PC, and click the "Synchronize" button.
  3. Once the synchronization begins, you will see a working progress indicator within DejaOffice. Please refrain from disconnecting from the Wi-Fi network until synchronization completes.


NOTE: If you are unable to synchronize, please review our Troubleshooting Guide.

Setup Video

The setup video will walk you through step-by-step instructions on how to sync with Android via local Wi-Fi.




Full Installation Instructions

Installing DejaOffice for Android

DejaOffice is a free application that can be installed from the Android Market. Simply search the Android Market for "DejaOffice", or visit http://www.dejaoffice.com/androidapp from your mobile device.

How to Install DejaOffice for AndroidFor more details, view full instructions on how to install DejaOffice for Android

Installing CompanionLink

If you haven't already done so, install CompanionLink on your PC. If you need to download CompanionLink, visit our downloads page.

How to install CompanionLinkFor more details, view full instructions on how to install CompanionLink

Registering CompanionLink

The 14-day trial software is fully functional. To register your paid license, enter the name and email address you used to purchase the software in the CompanionLink registration window (File > Register). CompanionLink is registered from within the software and requires an internet connection in order to verify your license.

Registering CompanionLink For more information, view full registration instructions.

Full Configuration Instructions

Back up your Data

CompanionLink cannot be held responsible for any data corruption or data loss that may occur in conjunction with our software. CompanionLink highly recommends backing up your PC database before performing a sync and on a regular basis.

Backing Up Your Database Click here for instructions on backing up your database

Configuring DejaOffice

1. First, ensure that your device is connected to the same local Wi-Fi network as your PC. Open DejaOffice, then select Setup Wizard.

2. Select Next, then Wi-Fi sync, and then Next.

3. Take note the the IP address and device name given.

4. Select the approximate number of contacts you have (or choose not to sync with the native database), and click Next. We do not recommend enabling DejaOffice sync with the native Android database if there are over 5000 contact records, due to performance and data integrity issues.

5. Android can store contacts/calendar data under multiple different "accounts" (such as a local phone account and a Google account). You must choose one account for DejaOffice to sync with.

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6. Select the approximate number of contacts you have (or choose not to sync with the native database), and click Next. We do not recommend enabling DejaOffice sync with the native Android database if there are over 5000 contact records, due to performance and data integrity issues.

7. Android can store contacts/calendar data under multiple different "accounts" (such as a local phone account and a Google account). You must choose one account for DejaOffice to sync with.

8. Select the Android Calendar account you wish to sync with, and click Next. NOTE: The native Android calendar may not support all data fields. We recommend using DejaCalendar exclusively.

9. The purge and reload option in CompanionLink will wipe all data from the device, and perform a fresh sync from the PC. We recommend a purge and reload on your first sync. If you have existing contact and calendar data in your device, this data may duplicate if it also exists on the PC.

10. Select the shortcuts you wish to have placed on your Android desktop, and click Next. This gives you convenient, easy access to the DejaOffice applets you use most.

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For additional help with DejaOffice, visit the DejaOffice Classroom.

Configuring CompanionLink

1. Open the CompanionLink Setup icon from your desktop or start menu.

2. In the first dropdown please select Android (Wi-Fi Sync).

3. In the second dropdown please select the database you wish to sync with. AND-USB-2.png

Configuring your device settings

Click the "Android Settings" button. Enter the IP address and device name that you took note of earlier (this can be found in DejaOffice).

Configuring your database settings

You will now need to configure CompanionLink with the database you wish to sync with. Each contact manager works a bit differently.

Configuration instructions for Microsoft Outlook

Configuration instructions for all other databases

Advanced settings and other options

These settings are optional, but you may want to take a look at these if this is your first sync.

Advanced/Additional SettingsMore info about advanced settings.

Performing a Sync

1. Ensure that your Android device is connected to your local Wi-Fi network, and that DejaOffice is running on the device.

2. Ensure CompanionLink is running on the PC, then tap "Synchronize" within CompanionLink.

Select Synchronize

3. Once the synchronization begins, you will see a working progress indicator within DejaOffice. Please refrain from disconnecting from the Wi-Fi network until synchronization completes.


NOTE: If you are unable to synchronize, please review our Wi-Fi Troubleshooting Guide for Android.