Contact Us

Call or email us. We're happy to help.

Support Notice
Google Login Changes affect PC Sync to Google
Google Login Changes affect iPhone/iPad Sync to Google

Special Holiday Hours
Thursday, July 2 - OPEN 7:00am - 2:30pm Pacific Time (Closing one hour early)
Friday, July 3 - CLOSED in observance of Independence Day (USA)

Technical Support

Telephone Support - Free

Please be ready with your PC Software, Sync destination (phone model), and Sync Method.

We do our best to handle our many calls for free tech support. If you need faster service or custom configuration, please consider our RunStart or Premium Support options.

7am-3:30pm Pacific Time, Monday - Friday

Support: 503-243-5200

Email Support - Free 24/7

Submit a ticket using the form below. A technician will reply quickly.

RunStart Configuration Service - $49

One-time setup help by our team of experts.
We will log in to your PC and set everything for you.

Premium Support - $129

We will log in to your PC and set everything for you.
Support coverage for 12 months. Direct access to our experts team.

Sales, Licensing, Administration

7am-3:30pm Pacific Time, Monday - Friday

Sales: 1-800-386-1623
From Outside USA: 1-503-243-3400
Fax: 1-503-243-3409


CompanionLink Software, Inc.
811 SW Naito Parkway, Suite 600
Portland, OR 97204

Submit a Support Ticket

Our support team sits in our office in Portland, Oregon (USA). We aim for quick responses and accurate information. During peak hours, submitting an Online Ticket can result in a faster and more detailed resolution of your issue.

Please fill out all highlighted fields before submitting a support ticket.

Sync Method:
First Name:
Last Name:
Phone Number:
Phone Model:
CompanionLink Product:
CompanionLink Build Number: (How do I find this? )
Operating System:

Describe your problem:

Sending Request...
Please only click once, maybe take a few seconds to process.