Case Study: Android Outlook USB Sync causing Windows Sockets Error

A customer contacted us this week who had been using a competing Android Outlook Sync product. A Windows Update caused the sync to fail with a Windows Sockets error.

We recommended CompanionLink for Outlook, which can synchronize directly from Outlook to Android using a USB Cable. There are a number of Outlook Android sync products, but only a few companies will handle it like old Palm Hotsync from PC to Phone using a USB cable.

The customer was in a hurry, having already spent hours on the problem. So we recommended our RunStart service. With this service a technician logs into the computer to set up the software. The sync needs to match up the Contacts and Calendar items that are already on the phone, so it is helpful for an experienced technician to watch for any problems with duplicate data.

It is not uncommon to see duplicate data when switching from one sync product to another. The reason is that your data is already on both sides of the sync. So if there is any formatting changes, a computer product may not recognize similar contact and calendar data. CompanionLink 8 contains a dedupe utility that can quickly clear duplicates from Outlook and your Phone. There is no extra charge for this function.

CompanionLink offers a competitive upgrade for anyone who has purchased a product from one of our competitors. You can purchase the “Upgrade” price, even if you are buying from CompanionLink for the first time. Here is a link for a Competitive Upgrade to CompanionLink for Outlook.

Here is a link with added RunStart service, and an additional $10 off your purchase – total $78.95. With this service, you will be on a fresh new solution in just a few minutes, and ready to carry on your normal day’s business.

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