Growing a business from the ground up takes gumption, drive, and dedication, which you’re probably aware of. But what might not be so obvious is how a business sometimes needs a little help from the outside, such as from an AI consulting service that’ll use the latest innovations to help companies thrive. Seems simple enough, right? However, what does that actually mean for your company in terms…

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CRM solutions have already become more than just optional tools – they’re critical for nurturing and expanding customer interactions. A robust CRM system can greatly enhance client engagement and satisfaction, drive sales growth, and foster long-term business relationships. In this article, we will walk you through the four essential steps for CRM development…

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The fastest and best traditional Customer Relations Managers were written for Windows. First, there was Packrat and Commence, then TeleMagic and GoldMine, and who can forget Symantec Act! When a customer calls, you answer the phone, look up their name, and start taking call notes within seconds. Well, after the early days, Salesforce came along and made a multi-billion-dollar investment…

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“On-premise” CRM is a self-hosted and in-house CRM option, the opposite of storing data on the cloud. On-premise allows you to have complete and total control over your data and is often much more affordable than a cloud subscription. With its own CRM, you have complete control and visibility over your own database, allowing it to be fully customizable and user-specific.

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Suddenly, there is an overwhelming reason for corporations to change from Exchange to MAPI. The Hafnium hack of Microsoft Exchange has hit more than 30,000 US corporations. The Zero Day Hack hits an exchange vulnerability that has been in the code since it was written ten years ago. More than anything else, this tells us that storing data in The Cloud is not secure.

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This week we are releasing changes to DejaOffice PC CRM. A focus of these changes are to lower the number of keystrokes needed to create Calendar Events and Tasks, and to better utilize space on the Contact View Screen. This set of changes is dubbed “2020”. For all of these changes you can revert to the 2019 screens by going to Settings, and then selecting Contacts, Calendar or Tasks…

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Microsoft has recently announced the end of Outlook Customer Manager, with access to your online data to be ended June 30, 2020. Outlook Customer Manager was introduced by Microsoft in 2016 as a replacement to Business Contact manager. It sits on top of Outlook and provides key business features. Most notably, it offers Company Records, Shared Contacts, Activity History, Deal tracking…

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For the past Decade, Customer Relations Management has been transformed by SaaS providers so completely, that some people think CRM means Cloud. On-Premise CRMs that you can purchase for a one-time price have almost disappeared. The problem with the Cloud model is that every service provide aims to lock you in to monthly payments, slow loading web pages, and features that hide behind premium…

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