The 3 Best Email Monitoring Tools in 2020

Email is the easiest and fasted way to communicate with your customers. The senders need to write the message and send it to the person with whom he wants to share the information. Email in offices is mostly done for official purposes; however, it can also be used for illegal activities like exchanging sensitive information of customers to others in return for money. This could violate the data protection act and result in huge penalties for a company.

It is an effective corporate security measure to use an email monitoring software that can track the online activities on the net through the mail. This software can track the incoming as well as outgoing messages of staff, thereby providing complete ease and relaxation of data security of the office.

There are many types of email monitoring software that are available on the internet. Some of them can be downloaded freely and require no paid subscriptions. However, some software also requires paid subscriptions for full access to the software.

Reasons to use Email Monitoring in your Company

• Keep watch on any targeted device: – Mails can be sent from the phone and on desktop or laptops. Hence track the email activities of employees can be a difficult task, especially for the call center industry where employees have access to customer’s sensitive information. Using email monitoring software can be useful for securing the stored information that is used for official purposes only. You can track the email activities on any targeted device using this email monitoring software.
• Observe the quality of email within the company: – Sometimes, email can be perceived as harassing, even if people claim it is a joke These could be observed easily using email monitoring software. This software is easy to install as they are compatible with both Windows and Mac operating systems.
• Keep track of spam emails: – If the emails are registered on third party websites, then it pushes unnecessary information and sends spam emails. These emails consist of links that can potentially harm any computer and increase the risk of a virus attack.

Best Email Tracking Software in 2020

Email tracking software: – It is the best email tracking software that can monitor the email activities and can be used in the sales team to track email engagement with industry-standard metrics.

Outreach – Email tracking software: – This is easy to use email tracking software that can track the email activities and is one of the best-known software for bloggers. They can reach their targeted audience by sending their emails to their prospects. It helps you to outreach your existing customers.

Freshsales – Email tracking software: – IT companies, Customer care help desk and other IT supports company uses CRM software. They need to monitor the activities of their staff through the internet. This tool can easily detect any illegal activity and alert the business owners about any potential harm of data leaks.

Data stored in the office should be kept for office use only; hence it is the duty of every business owner that they monitor their staff’s email activity using email tracking software.