Difference between revisions of "Setup Guide - Sync Outlook to Android using ADB Mode"
From CompanionLink Support
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We recommend the USB Direct method for most customers. It is more reliable, and does not require an ADB Driver installation. Please try this method first. | We recommend the USB Direct method for most customers. It is more reliable, and does not require an ADB Driver installation. Please try this method first. | ||
| − | + | https://www.companionlink.com/support/kb/Setup_Guide_-_Sync_Android_via_USB | |
If you cannot synchronize using Direct USB, these directions will assist in setting up Sync using ADB Mode: | If you cannot synchronize using Direct USB, these directions will assist in setting up Sync using ADB Mode: | ||
'''Set up CompanionLink on your PC''' | '''Set up CompanionLink on your PC''' | ||
| − | #[ | + | #[https://www.companionlink.com/downloads/updates.html Download and install CompanionLink for Outlook] if you have not already done so. |
#Run "CompanionLink Setup" from your desktop or start menu. | #Run "CompanionLink Setup" from your desktop or start menu. | ||
#Select '''Android''' from the first drop-down option (Select the device you want to sync with...). | #Select '''Android''' from the first drop-down option (Select the device you want to sync with...). | ||
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'''Set up DejaOffice on your Android device''' | '''Set up DejaOffice on your Android device''' | ||
| − | #Install DejaOffice from | + | #Install DejaOffice from https://www.dejaoffice.com/androidapp |
#Open DejaOffice and the Setup Wizard should automatically launch. (If it does not launch, tap the "Setup Wizard" icon.) | #Open DejaOffice and the Setup Wizard should automatically launch. (If it does not launch, tap the "Setup Wizard" icon.) | ||
# Follow the prompts in the Setup Wizard. Make sure to select '''ADB Mode''' as your sync method. | # Follow the prompts in the Setup Wizard. Make sure to select '''ADB Mode''' as your sync method. | ||
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'''NOTE:''' If you are unable to synchronize, please review our [[Troubleshooting_DejaConnect_USB_with_Android|Troubleshooting Guide]]. | '''NOTE:''' If you are unable to synchronize, please review our [[Troubleshooting_DejaConnect_USB_with_Android|Troubleshooting Guide]]. | ||
| − | We also offer configuration service. Our experts will log into your PC at a time you select. We will set up everything for you. The service is called [ | + | We also offer configuration service. Our experts will log into your PC at a time you select. We will set up everything for you. The service is called [https://www.companionlink.com/runstart/ RunStart and costs $49]. |
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| − | We have also created a 4-minute step-by-step video on how to configure everything. [ | + | We have also created a 4-minute step-by-step video on how to configure everything. [https://www.youtube.com/watch?feature=player_embedded&v=psksFLD7a3s Click here to watch it]. |
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Latest revision as of 13:17, 7 November 2022
Please note: CompanionLink has two different USB Methods to synchronize to Android.
- Direct USB (Mass Storage Mode)
- ADB Mode
We recommend the USB Direct method for most customers. It is more reliable, and does not require an ADB Driver installation. Please try this method first.
https://www.companionlink.com/support/kb/Setup_Guide_-_Sync_Android_via_USB
If you cannot synchronize using Direct USB, these directions will assist in setting up Sync using ADB Mode:
Set up CompanionLink on your PC
- Download and install CompanionLink for Outlook if you have not already done so.
- Run "CompanionLink Setup" from your desktop or start menu.
- Select Android from the first drop-down option (Select the device you want to sync with...).
- Select ADB Mode from second drop-down option (Select your sync method...), and carefully read through the prompts. You will be asked to download ADB Drivers for your Android device model. For more help with this, read our Download ADB (USB) Drivers Guide.
- Select Microsoft Outlook from third drop-down option (Select your PC or web database...).
Set up DejaOffice on your Android device
- Install DejaOffice from https://www.dejaoffice.com/androidapp
- Open DejaOffice and the Setup Wizard should automatically launch. (If it does not launch, tap the "Setup Wizard" icon.)
- Follow the prompts in the Setup Wizard. Make sure to select ADB Mode as your sync method.
- During the Setup Wizard, you will be asked to enable Debugging Mode on your Android. If you need help with this, read our Enable USB Debugging Mode Guide.
How to sync
- Make sure you have enabled USB Debugging on your device and that CompanionLink is running on your PC.
- Connect your Android device to your computer with the USB cable. Make sure it is NOT set to Mass Storage Mode.
- Sync should begin automatically. If you have disabled auto-sync on connect, you can click the Sync button now in CompanionLink.
If you are using Android 4.2.2 or above
You will need to agree to allow your computer access to your phone when debugging mode is on. More information here.
NOTE: If you are unable to synchronize, please review our Troubleshooting Guide.
We also offer configuration service. Our experts will log into your PC at a time you select. We will set up everything for you. The service is called RunStart and costs $49.