Difference between revisions of "Outlook closes when CompanionLink attempts to synchronize"

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(Outlook closes when CompanionLink attempts to synchronize)
 
 
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For Windows 8:
 
For Windows 8:
 
# Exit both CompanionLink and Outlook.
 
# Exit both CompanionLink and Outlook.
−
# Hit the 'Windows' key. You will arrive on the Windows 'Start' screen.
+
# Locate the Outlook icon. Right click on it.
−
# Type 'Outlook.' When the Outlook icon appears, right click on it.
+
# Select the 'Compatibility' tab.
−
# At the bottom of the screen, select 'Run as administrator.'
+
# Make sure that 'Run this program as an administrator' is checked.
  
 
If Outlook continues to close when CompanionLink attempts a synchronization, please try rebooting your PC.
 
If Outlook continues to close when CompanionLink attempts a synchronization, please try rebooting your PC.

Latest revision as of 15:28, 7 March 2013

If Outlook closes when CompanionLink attempts a synchronization (either through auto-sync or manual sync), please make sure that Outlook is running 'as an administrator.'

For Windows 7 and earlier:

  1. Exit both CompanionLink and Outlook.
  2. Locate the Outlook icon. Right click on it.
  3. Select 'Properties.'
  4. Make sure that 'Run as administrator' is checked.

For Windows 8:

  1. Exit both CompanionLink and Outlook.
  2. Locate the Outlook icon. Right click on it.
  3. Select the 'Compatibility' tab.
  4. Make sure that 'Run this program as an administrator' is checked.

If Outlook continues to close when CompanionLink attempts a synchronization, please try rebooting your PC.

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