Difference between revisions of "Installing CompanionLink on Mac OS X"

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(Created page with "When opening CompanionLink for the first time on Mac OS X, some customers will get a message: "CompanionLink.app can't open because it was not downloaded from the Mac App Stor...")
 
(Setting Security & Privacy)
 
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[[File:OpenAnyways.png]]
 
[[File:OpenAnyways.png]]
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Note:  If you do not have the option for Open Anyway; you can also simply change the option Allow Apps Downloaded From to "Anywhere".  You can change the settings back once CompanionLink opens.
  
  

Latest revision as of 08:58, 26 January 2015

When opening CompanionLink for the first time on Mac OS X, some customers will get a message: "CompanionLink.app can't open because it was not downloaded from the Mac App Store." If this message appears, you will need to approve CompanionLink to be installed in the Security & Privacy settings.


Setting Security & Privacy

1. Open System Preferences

2. Select Security & Privacy

SystemPref(edited).png


3. Select "Open Anyway", for CompanionLink.app

OpenAnyways.png

Note: If you do not have the option for Open Anyway; you can also simply change the option Allow Apps Downloaded From to "Anywhere". You can change the settings back once CompanionLink opens.


4. Select "Open"

AllowCLM.app.png