Difference between revisions of "How to fix MSI 1721 There is a problem with your installer"
From CompanionLink Support
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| + | Occasionally, a problem can occur with the Microsoft Windows installer resulting in a 1721 Error when attempting to install CompanionLink. | ||
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| + | [[File:Msi-error-1721.png|500px|thumb|left]] | ||
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| + | [[File:Run unregister.PNG|300px|thumb|right]] | ||
| + | Use the steps below to resolve the issue: | ||
#In the Windows search bar, type "Run" and select the Run app | #In the Windows search bar, type "Run" and select the Run app | ||
#Type "MSIEXEC /UNREGISTER" > click OK. | #Type "MSIEXEC /UNREGISTER" > click OK. | ||
#Open the Run app again, type "MSIEXEC /REGSERVER", > click OK. | #Open the Run app again, type "MSIEXEC /REGSERVER", > click OK. | ||
#Install CompanionLink again | #Install CompanionLink again | ||
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https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed | https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed | ||
| − | [[File:MS cleaner.PNG|500px|thumb| | + | [[File:MS cleaner.PNG|500px|thumb|left]] |
Revision as of 13:10, 7 November 2017
Occasionally, a problem can occur with the Microsoft Windows installer resulting in a 1721 Error when attempting to install CompanionLink.
Use the steps below to resolve the issue:
- In the Windows search bar, type "Run" and select the Run app
- Type "MSIEXEC /UNREGISTER" > click OK.
- Open the Run app again, type "MSIEXEC /REGSERVER", > click OK.
- Install CompanionLink again
Alternatively, you can download and run the application from the link below
