Difference between revisions of "DejaCloud Remote Wipe for Android and iPhone"
From CompanionLink Support
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'''Remote Wipe is a security feature that allows the DejaCloud user to delete DejaOffice Data remotely and prevent cloud access for a specific device.''' | '''Remote Wipe is a security feature that allows the DejaCloud user to delete DejaOffice Data remotely and prevent cloud access for a specific device.''' | ||
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== How to Wipe your Device == | == How to Wipe your Device == | ||
:'''1'''. Log into your DejaCloud account from [http://crm.dejaoffice.com/login/ CRM Live] | :'''1'''. Log into your DejaCloud account from [http://crm.dejaoffice.com/login/ CRM Live] | ||
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:[[File:Wipe.png|700px]] | :[[File:Wipe.png|700px]] | ||
:: '''NOTE:''' Under the "Action" section, selecting the "Clear" option (when available) will remove an established block from a wiped device and allow it to sync with the DejaCloud account again. | :: '''NOTE:''' Under the "Action" section, selecting the "Clear" option (when available) will remove an established block from a wiped device and allow it to sync with the DejaCloud account again. | ||
| − | :'''5'''. The next time the device attempts a sync with DejaCloud (either manual sync, timed autosync, push sync, etc) all data will be wiped on the device and access to DejaCloud will be disabled | + | :'''5'''. The next time the device attempts a sync with DejaCloud (either manual sync, timed autosync, push sync, etc) all data will be wiped on the device and access to DejaCloud will be disabled. |
[[File:AndDisabled.png|400px]]:[[File:Iosdisabled.PNG|400px]] | [[File:AndDisabled.png|400px]]:[[File:Iosdisabled.PNG|400px]] | ||
Latest revision as of 12:39, 31 March 2016
Remote Wipe is a security feature that allows the DejaCloud user to delete DejaOffice Data remotely and prevent cloud access for a specific device.
How to Wipe your Device
- 1. Log into your DejaCloud account from CRM Live
- 2. Select "Account Status"
- 3. Select "Wipe Device"
- 4. Under the "Action" section, select the "Wipe" button for the device intended to be wiped.
- NOTE: Under the "Action" section, selecting the "Clear" option (when available) will remove an established block from a wiped device and allow it to sync with the DejaCloud account again.
- 5. The next time the device attempts a sync with DejaCloud (either manual sync, timed autosync, push sync, etc) all data will be wiped on the device and access to DejaCloud will be disabled.
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