CompanionLink Support Center

Sync PC with Windows Phone 8 (via Direct USB)

Works with Windows Phone 8 and 8.1


USB sync is not supported on Windows 10 Mobile


Quick Links

How to install CompanionLink
How to register CompanionLink

CompanionLink offers a remote configuration service where we will set up everything for you called RunStart. CompanionLink also provides direct help from our expert technicians through Premium Support.


Configure CompanionLink 7 on your PC

  1. Run CompanionLink Setup from your desktop or start menu and click Settings.
  2. Select your contact manager from the Select your PC or web database... drop-down.
  3. Select Windows Phone 8 from the Select the device you want to sync with... drop-down.
  4. Select Direct USB (Mass Storage Mode) from the Select your sync method... drop-down.

Configure CompanionLink 6 on your PC

  1. Run CompanionLink Setup from your desktop or start menu and click Settings.
  2. Select your contact manager from the Select your PC or web database... drop-down.
  3. Select Windows Phone 8 from the Select the device you want to sync with... drop-down.
  4. Select Direct USB (Mass Storage Mode) from the Select your sync method... drop-down.

Database Configuration Guides

Configuration instructions for Microsoft Outlook.
Configuration instructions for ACT!, Lotus Notes, Palm Desktop, and all other databases.
Configuring Advanced Settings allows you to set field mapping, configure database folders, and much more.

Configure DejaOffice

  1. Install DejaOffice from the Windows Phone Store
  2. Open DejaOffice, then tap Settings, then Sync Settings.
  3. Choose Direct USB as the sync method.
  4. Optional: Configure DejaOffice to sync with the native Windows Phone 8 People app.

How to sync

  1. Start with your USB cord NOT connected to the Windows Phone 8 device.
  2. Open CompanionLink on your PC. Do not connect anything at this point.
  3. Open DejaOffice on your Windows Phone 8 device and tap Sync.
  4. Connect your Windows Phone 8 device to your computer with the USB cable when prompted by DejaOffice.
  5. After CompanionLink is done processing you will see processing on the Windows 8 phone. Once DejaOffice is done syncing it will say Synchronization Complete. Press OK.
  6. Press OK on CompanionLink. The sync process is now complete.

Please Note: Direct USB synchronization is not supported for Windows 8 tablets like the Surface RT and Surface Pro. Direct USB synchronization is not supported for Windows Phone 7 or Windows Phone 10 Mobile devices.