I already have a copy, can I just get a license?
Unfortunately, in the past some people have obtained a our software without purchasing it.
We have implemented a license system based on our purchase records. Our records include purchases made by Credit Card on our web site, PayPal, Sage, Handango, SJR Add-On store, and other partner stores. Orders dating back to 1997 are recorded.
Our licensing system uses this information to recognize you as a customer. If our system fails to recognize you, and you feel that is an error, we can research your purchase further if you supply the following information:
- Company Name
- City, State and Zip
- Email Address
- Approximate month and year of purchase
If you can find a receipt, email receipt or credit card statement that shows the purchase, we may be able to honor that purchase. Otherwise, we suggest you purchase a new license from our website.