Syncing with the Palm Pre 2 and webOS 2.0

Sync with the Palm Pre 2

Update: USB sync is now live for all webOS devices! Read about it here.

The recently released Palm Pre 2 ships with the latest version of the HP/Palm webOS operating system, webOS 2.0. Due to core changes in the underlying operating system, CompanionLink’s USB sync is currently not compatible with webOS 2.0 devices like the Palm Pre 2.

CompanionLink’s current recommendation is to sync the Palm Pre 2 via Google. CompanionLink syncs your PC data with any Google or Gmail account. Google then syncs automatically with the Palm Pre 2 over a wireless data connection. Two-way sync is fully supported.

CompanionLink plans to update our USB sync software for webOS devices in the near future to support webOS 2.0. Inquiries about compatibility with the Palm Pre 2 should be directed to support@companionlink.com.

Tech Tip: How to sync multiple Outlook folders with your phone or Google account

Many users often call us asking how they can sync if they have data in more than one Outlook folder. Using the Category Manager feature in CompanionLink Professional, this can easily be accomplished. The reason we have to use the Category Manager is because most phones do not include support for multiple contact folders, and so instead we tag all the contacts from each folder with a different category. On most phones you can filter your contact list by category for easy separation (or at least view the category so you know what type of contact it is).

For example, say I have two folders in Outlook – Friends and Enemies – that I want to sync with a Google account (or a phone, the procedure is the same). Configure CompanionLink normally with your Google account settings. In the Outlook configuration settings, just choose one of the two folders we’ll be syncing with. When you’ve gone through the initial Outlook setup, hit the Category Manager button.

First, select the conduit you wish to modify (contacts, calendar, etc.), then select the Create New Category button. Name this category however you wish it to appear on the phone/Google account (I’m starting with “Friends”). Be careful when creating a category that you do not give it same name as an existing Outlook category, as this will cause trouble down the road. You will see your custom category listed under the conduit you’ve selected.

Now we have to point this category to the matching Outlook folder. Select your newly created category and tap Application Settings, then click Yes. In the popup window, select Outlook once more, and then you will be given a choice of Outlook folders to sync with. Select the Outlook folder that matches the category you’ve just created (Friends), then hit OK.

You should now be back at the Category Manager window. Tap Create New Category to create your second category (Enemies), then follow the above steps for each additional Outlook folder you wish to sync with. Once you’ve set up two or more categories, it should look something like this:

Hit OK, and you’re ready to sync! Go ahead and tap the Synchronize button to begin syncing with your phone/Google account. If you want to create a new contact from your phone or Google account, just make sure to apply the category that matches the Outlook folder you want them to appear in, and they will happily sync back to Outlook in the correct folder.

To sync with multiple Outlook folders, make sure you are using CompanionLink Professional (download a free trial). The category manager can be a bit tricky, especially if you are dealing with large amounts of data. If you need any help getting things set up, please contact our tech support team and we will be happy to assist.

CompanionLink and BlackBerry Desktop Software 6

Last week, RIM released the new Version 6 of their BlackBerry Desktop Software, used to synchronize BlackBerry devices via a USB cable with Compatible PC software. CompanionLink extends support to many other PC applications by functioning as an add-in within the BlackBerry Desktop software. The problem is that upon release of Blackberry Desktop Software 6, all 3rd party add-in support was seemingly non-existent. Many users reported problems with a wide variety of add-ins, not just CompanionLink. The problem was further aggravated by the fact that uninstalling version 6 and reverting back to (stable) version 5 still left add-in support broken.

We have been working tirelessly since the release of the Blackberry Desktop Software 6 find a fix for the many users who depend on CompanionLink to sync their PC data to their BlackBerry devices. Our development team deserves a high-five for their tenacity, as we are proud to announce the immediate availability of the CompanionLink 4 BETA (build 4007) with support for BlackBerry Desktop Software 6.

To learn more and download the beta, visit www.companionlink.com/bb6

Video – How to Sync Android with Outlook via USB using CompanionLink 4.0

Earlier this week we posted a new video showing you how to sync Outlook with Android via Google. Today we have another new video, this time showing you how to sync Outlook with Android direct over secure USB using the new CompanionLink 4.0. CompanionLink’s USB sync with Android works in tandem with DejaOffice, a suite of contacts, calendar, tasks and notes apps for Android-powered devices.

[youtube=https://www.youtube.com/watch?v=Wl7HkRSQbgg]

If you need additional help using DejaOffice, visit the Classroom at www.dejaoffice.com/classroom

Master DejaOffice for Apple with the DejaOffice Classroom

Class is in session! The DejaOffice Classroom is now open for the Apple iPhone, iPad and iPod Touch. DejaOffice is a business-class suite of contacts, calendar, tasks and notes apps for Apple and Android devices. The Classroom offers a complete walkthrough guide, tips & tricks, and tutorials with accompanying screenshots on how to perform common tasks in DejaOffice. Whether you’re new to DejaOffice or a seasoned pro, you’re sure to find something useful in the Classroom. To see exactly how to turn your iPhone or Android into a powerful business tool, head on over!

www.dejaoffice.com/classroom

Tech-Tip: Samsung Captivate owners need to enable Mass Storage Mode for USB Sync

To successfully sync via USB, the Samsung Captivate must have Mass Storage Mode enabled. The Captivate defaults to MTP mode, which disables DejaOffice from syncing correctly. To synchronize using DejaOffice, you need to change the device’s default USB Settings to allow Mass Storage mode. Here is how to do so:

1. On the device, open Android Settings › Applications › USB Settings.
2. Change the option to either “Mass Storage”, or “Ask on connection”.
NOTE: If “Ask on connection” is selected, you will need to manually choose “Mass storage” each time you connect the USB cable.

General information on CompanionLink’s sync solutions for the Samsung Captivate can be found at www.companionlink.com/phones/samsung-galaxy-s.html

How to Sync BlackBerry with Outlook 2010 – Video

[youtube=https://www.youtube.com/watch?v=f5g4wKaJGNo]

Many users have been reporting that they’re having trouble synchronizing their BlackBerry devices with Outlook 2010. CompanionLink offers multiple solutions to sync BlackBerry with Outlook 2010; both 32-bit and 64-bit editions are fully supported. For more information on how to sync Outlook 2010 with BlackBerry devices, visit www.companionlink.com/blackberry

Maximize your productivity with DejaOffice – Contacts, Calendar, Tasks and Notes Apps for Android

DejaOffice is our robust suite of calendar, contacts, tasks and notes apps for Android. We’ve been hard at work adding a multitude of features that you can leverage to increase productivity and complement your workflow. To better showcase these features and how they can be used, we’re proud to introduce the new DejaOffice Classroom.

www.dejaoffice.com/classroom

The Classroom contains a guided walkthrough that will show you how to take advantage of everything DejaOffice has to offer. Some of the features you’ll find in the DejaOffice Classroom include:

  • How to Install DejaOffice
  • Import data from the native Android databases
  • Filter your Contacts by Category
  • Schedule a New Event with a Contact
  • Sort your Tasks by Priority, Subject, or Due Date
  • Manage Categories and assign colors
  • Search all DejaOffice data from one query
  • Add DejaOffice Shortcuts to your Android Desktop

DejaOffice is available from the Android Market at no cost, and is compatible with the HTC EVO, Motorola Droid, HTC Droid Incredible and other Android phones.

UPDATE: SD card required for Android USB Sync

Last week, we saw the launch of the HTC Droid Incredible, an impressive new Android handset. The Incredible, as we soon discovered, was the first Android phone launched in the US in which some units did not ship with an SD card (but rather, boasted 8GB of internal memory). This initially presented a few problems, as CompanionLink’s USB sync for Android depends on a memory card being present to store the sync data. CompanionLink is currently evaluating the viability of using the phone’s internal memory to store sync data. To ensure your sync with the Droid Incredible runs without a hitch, make sure you have a microSD inserted into the phone.

MicroSD cards are cheap and readily available – Google should be able to help you track one down.

For more information about syncing the HTC Droid Incredible with your PC, head on over to www.companionlink.com/incredible

Image courtesy of SanDisk