Source: CNET and ChangeWave Research
“ChangeWave Research on Tuesday released the results of its week-long September survey of 4,255 consumers, which showed that RIM retains its lead in smartphone ownership with 40 percent market share. That’s actually a dip of 1 percentage point since the last survey in June, and the lowest share RIM has registered in two years.”
Here’s the full article.
CompanionLink has custom apps for the iPhone and Palm webOS platforms. These custom apps add business functionality above and beyond what the native apps on those platforms offer.
CompanionLink’s iPhone app (called iClink) adds a custom Calendar and Tasks module to the iPhone. The custom Calendar allows business users to link their contacts to their calendar events. It’s important for business users to not only see when a meeting or call is scheduled, but to also quickly read past notes about the person with whom the event is with.
CompanionLink’s Palm webOS app (called CL USB Sync) allows USB sync between the PC and Palm device. It also adds a custom Tasks and Memos app that allows categories, priorities, and sort features. These features cater to users who extensively use Tasks and Memos, and need a robust way to categorize them for quicker access and viewing.
CompanionLink announced the first USB sync solution with Palm Pre. Before this solution, users had to sync data over-the-air or through their web-based Google/Gmail account. For many, this was an unnecessary step that they didn’t want to do. Also, users with sensitive customer data could not store their data in the cloud or sync via WiFi.
CompanionLink for webOS USB is a new software solution that does a direct USB sync with Palm Pre using the MicroUSB cable that comes with the phone. Data is securely synchronized two-ways when the phone is docked to the PC.
Data is syncs:
- Tasks with categories
- Memos with categories and priorities
Take-aways from the tradeshow in Scottsdale:
1. CompanionLink has at least one way to sync ACT! data to all the top smartphones
2. Most smartphones have more than one way to sync with ACT!
3. CompanionLink offers 3 tiers of support
One June 9, 2009, Google announced a tool that can sync Microsoft Outlook contacts, calendar, and emails with Google Apps Premier edition and Google Apps Education edition. (Source)
But how can people with free Google or Gmail accounts sync with Outlook? And what about support?
Google says that the Google Apps Sync for Microsoft Outlook is for Premier and Education edition customers. So you can’t use that.
CompanionLink has a solution for everyone using a free Google account. It’s called CompanionLink for Google. It syncs Outlook contacts, calendar and tasks (no email) with any Google, Gmail, or Google Apps account. CompanionLink works with all editions of Google Apps (Standard, Premier, Education, Government, Non-profits, etc.). The one-time purchase also comes with free email and phone support for as long as you own the product.
There are two ways that you can keep your private Outlook contacts from synching to ACT!:
1. Keep your private contacts in a separate Outlook folder from your corporate contacts, then configure DoubleLook to sync only with the Outlook folder containing your corporate contacts. You can find this setting under the Outlook Folders tab in the DoubleLook configuration.
– or –
2. In Outlook, categorize your private contacts as “Personal”, then configure DoubleLook to ignore records in the Personal category. You can find this setting under the Personal Category tab in the DoubleLook configuration.
There are two ways that you can prevent your private Outlook contacts from syncing to ACT!:
1. Keep your private contacts in a separate Outlook folder from your corporate contacts. Then configure your CompanionLink product to sync only with the Outlook folder containing your corporate contacts. You can find this setting under the Outlook Folders tab in the software’s configuration.
– or –
2. In Outlook, categorize your private contacts as “Personal”, then configure your CompanionLink product to ignore records in the Personal category. You can find this setting under the Personal Category tab in the software’s configuration.
Don’t need all 20,000 ACT! contacts on your phone? CompanionLink has a way to limit the sync to only the data you actually need.
The “Groups” tab in CompanionLink lets you choose specific ACT! Groups that you want to sync. Here’s a video that shows you how.
Starting with CompanionLink Express and Pro builds 3068 and higher, BlackBerry users who have over 1000 contact records and who are running BlackBerry OS 4.5 – 4.7 will be prompted to install the speed patch on their phone at the end of each synchronization, as part of the Sync Completed message.
The patch increases the sync speed by logging record transaction times.
This allows CompanionLink to synchronize by looking only at changed records on the BlackBerry instead of querying the entire BlackBerry database for changes. This frequently cuts sync times down by 50% or more.
Users can install the patch by downloading it directly onto their device. You can get more details here: companionlink.com/speedpatch
CompanionLink can sync Outlook 2007 Business Contact Manager data with BlackBerry, iPhone, Palm Pre, Google, Windows Mobile and Palm OS phones.
In fact, Microsoft’s help portal mentions CompanionLink as a solution for BCM sync with various devices not supported natively by Microsoft.
Here is a list of the Outlook BCM data CompanionLink syncs:
- Contact notes
- Business projects
- Project tasks
- Marketing campaigns
Here is a list of the Outlook data CompanionLink syncs:
- Calendar events linked to contacts
- Calendar event details and notes
- Recurring events
- Contact notes
- User-defined fields
- Alarms and calendar reminders
Get more info about Outlook BCM sync.
Here’s a common request:
“I’m using ACT!. How do I link a contact to a calendar activity on my phone? Also, how do I see the name of the contact without opening up the calendar activity on my phone?”
CompanionLink can link contacts to calendar activities. CompanionLink also has a Calendar Format tab that allows you to define where the contact will show up on your phone.
If you select the “Description preceded by link name” option, this will put the name of the contact just in front of the subject of the Calendar Activity. This way, when you look on your phone’s calendar, you’ll see the name in your daily schedule.