Comparing Google Apps Sync with CompanionLink

One June 9, 2009, Google announced a tool that can sync Microsoft Outlook contacts, calendar, and emails with Google Apps Premier edition and Google Apps Education edition. (Source)

But how can people with free Google or Gmail accounts sync with Outlook?  And what about support?

Google says that the Google Apps Sync for Microsoft Outlook is for Premier and Education edition customers.  So you can’t use that.

CompanionLink has a solution for everyone using a free Google account.  It’s called CompanionLink for Google.  It syncs Outlook contacts, calendar and tasks (no email) with any Google, Gmail, or Google Apps account.  CompanionLink works with all editions of Google Apps (Standard, Premier, Education, Government, Non-profits, etc.).  The one-time purchase also comes with free email and phone support for as long as you own the product.

ACT! Road Show (San Francisco, CA)

When: September 1, 2009

Where:
The Bently Reserve (Map it!)
301 Battery St.
San Francisco, CA 94111

We’ve partnered with Power of 3 Consulting for this road show. Here’s the full agenda here.

Registration is free, and we’ll be giving away some goodies!

301 Battery St.
San Francisco, CA 94111

Format for Street Address field in Google has changed

Google contacts

The “street address” field in Gmail/Google contacts used to be stored internally as 1 field.  It’s now stored as 5 fields.

All CompanionLink users who sync with Google have two options to ensure their sync solution works with this change by Google:

1. Click on the “Older version” link near the top-right corner of Gmail contacts. This will revert to the older Google storage format of 1 field.

2. Download CompanionLink build 3066 or higher and select reread PC data.  This will work with the new Google storage format of 5 fields.

New RunStart configuration service

Hands-free configuration can’t get easier than this.

CompanionLink recently released a new configuration service called RunStart.  The service enables CompanionLink technicians to log in to your PC and completely configure your sync for you.  It’s like hiring a professional tech to set everything up for you. You can just sit back and watch.

Currently, RunStart is available for customers using Palm Desktop, Microsoft Outlook, and ACT!.

Details and pricing available here.

Use Google Sync with ACT! and get free mobile sync

Welcome to the new world of free mobile sync, courtesy of Google.  Google has released a free over-the-air (OTA) sync service for phones.  This rivals existing Exchange/BlackBerry Enterprise configurations that are expensive for companies to buy and maintain.  Now, all you need to do is sync ACT! data with Google, and you’re done.  Google will handle the rest.  The great part is that this can work for one user or scale to an entire organization.
How it works:
CompanionLink can sync ACT! data to a user’s Google account.  Once this data is in the Google account, Google’s new sync service will automatically sync the data to the user’s phone, over-the-air.
Data is synchronized to the native address book and calendar application on the phone.  This guarantees that all the alarms, reminders, and basic features like Caller ID work great with your ACT! data.
Also, this sync process works two-ways.  So if the user were to change data on their phone, the data would sync back to their Google account and back to the ACT! database using CompanionLink.
Wait, what’s the catch?
There is none, unless you think setting up a free Google account is a catch.  But, it’s hard to argue with something that’s free.  And it’s hard to argue when you look at the other option: setting up Exchange and BlackBerry Enterprise Server (if your clients are syncing with BlackBerry devices).
What phones work with Google’s sync service?
Google covers over 75% of the phone market, including iPhone, BlackBerry, Windows Mobile, and Symbian devices.
What CompanionLink products do I need?
You’ll need CompanionLink Express or Professional if you’re configuring single users.  If you have a site with multiple users, DoubleLook Enterprise is the best solution.  It will run on one PC and sync data for all your users (this is known as a server-side solution).
How do I get started?
1. Make sure you have a Google account set up for the user.
2. Make sure you have a CompanionLink product that will sync with Google.  Configure it to sync the PIM (i.e., ACT!) with the user’s Google account.
3. Visit m.google.com/sync from the user’s phone to configure the free OTA mobile sync with the Google account.
I have questions.  Who can I ask?
Just reply to this email.  We’ll be in touch within 24 hours!

Welcome to the new world of free mobile sync, courtesy of Google.  Google has released a free over-the-air (OTA) sync service for phones. This rivals existing Exchange/BlackBerry Enterprise configurations that are expensive for companies to buy and maintain.  Now, all you need to do is sync ACT! data with Google, and you’re done.  Google will handle the rest.  The great part is that this can work for one user or scale to an entire organization.

How it works:

CompanionLink can sync ACT! data to a user’s Google account.  Once this data is in the Google account, Google’s new sync service will automatically sync the data to the user’s phone, over-the-air.

Data is synchronized to the native address book and calendar application on the phone.  This guarantees that all the alarms, reminders, and basic features like Caller ID work great with your ACT! data.

Also, this sync process works two-ways.  So if the user were to change data on their phone, the data would sync back to their Google account and back to the ACT! database using CompanionLink.

Wait, what’s the catch?

There is none, unless you think setting up a free Google account is a catch.  But, it’s hard to argue with something that’s free.  And it’s hard to argue when you look at the other option: setting up Exchange and BlackBerry Enterprise Server (if your clients are syncing with BlackBerry devices).

What phones work with Google’s sync service?

Google covers over 75% of the smartphone market, including iPhone, BlackBerry, Windows Mobile, Symbian, Google Android, and Palm Pre devices.

What CompanionLink products do I need?

For a single-user license, you can use CompanionLink Express or Professional.  If you have a site with multiple users, DoubleLook Enterprise is the best solution.  It will run on one PC and sync data for all your users (also known as a server-side solution).

How do I get started?

1. Make sure you have a Google account set up.

2. Make sure you have a CompanionLink product that will sync with Google.  Configure it to sync the PIM (i.e., ACT!) with the user’s Google account.

3. Visit m.google.com/sync from the user’s phone to configure the free OTA mobile sync with the Google account.

Google taking aim at Exchange with Google Apps Connector for BES

Google just announced a connector product that will fight head-to-head with the traditional Exchange/BES corporate configurations that most mid- to large-size companies rely on for their email, contacts and calendar sync.

Google Apps Connector for BES is a solution that allows you to get “push sync” of your Google Apps contacts, calendar and email to the native fields on your BlackBerry.  This is big because it’s like getting the reliable push sync of BES without having to invest in Microsoft Exchange.

Here’s what you get with this new connector solution by Google:

# Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds.
# Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa.
# Synchronize BlackBerry folders with labels in Gmail.
# Search for email addresses and phone numbers of other users on your company domain.
# View your Google Calendar schedule on your native BlackBerry application, with one-way synchronization from Google Calendar to your BlackBerry device.
# Contacts in Gmail are automatically synchronized with your BlackBerry address book.
  • Contacts in Gmail are automatically synchronized with BlackBerry address book.
  • View your Google Calendar in your BlackBerry calendar, with one-way synchronization from Google Calendar to your BlackBerry. 
  • Messages sent to your Gmail inbox are pushed to your BlackBerry within 60 seconds.
  • Emails read/deleted on your BlackBerry are marked as read/deleted in Gmail, and vice-versa.
  • Synchronize BlackBerry folders with labels in Gmail.
  • Search for email addresses and phone numbers of other users on your company domain.

Users of CompanionLink software are in for a real treat.  With CompanionLink, you can plug into this fancy push sync system even if you use desktop software like ACT! by Sage, Microsoft Outlook, Lotus Notes, GroupWise, or Palm Desktop.  

CompanionLink will sync your desktop software with your Google Apps account.  Once data is in the Google Apps account, the Google Apps Connector for BES along with your BES will do the rest. 

Essentially, you can use your desktop software as part of your enterprise-level push sync solution for as low as $29.95.

Picture sync

In the coming days, we’ll be launching the ability to sync pictures with phones.

We’ll support picture sync for the following software:

ACT! by Sage
Outlook
Palm Desktop
Lotus Notes

We’ll support picture sync with the following phones and mobile platforms:

BlackBerry
Windows Mobile (via Outlook)
Palm
Google 

We’ll now be able to see who’s calling instead of trying to remember faces!

We'll be at Sage Insights 2009

Demo Booth #33

We’ll bring along some new phones so you can check them out.  We’ll also hold one-on-one sessions to configure our software, in case you need help.

Insights 09 is May 11 – May 13 in Nashville, TN.

Palm Desktop to Palm Pre sync

[youtube https://www.youtube.com/watch?v=EWwQhS1OhNw]

CompanionLink will be offering a way for Palm Desktop users to sync their data with the Palm Pre phone.  All you need is CompanionLink for Google ($29.95, one-time purchase) and a free Google account.

So how does it work?

1. CompanionLink will sync Palm Desktop with your Google account.

2. Your Palm Pre will sync with your Google account, over-the-air.

Two-way sync ensures that all your data is updated regardless of where you change it: in Palm Desktop, in Google, or on your Palm Pre.

Outlook to Palm Pre sync

[youtube https://www.youtube.com/watch?v=n0NzQsyN2Jw]

CompanionLink will be offering a way for Outlook users to sync their data with the Palm Pre device.  All you need is CompanionLink for Google ($29.95, one-time purchase) and a free Google account.

So how does it work?

1. CompanionLink will sync Outlook with your Google account.

2. Your Palm Pre will sync with your Google account, over-the-air.

Two-way sync ensures that all your data is updated regardless of where you change it: in Outlook, in Google, or on your Palm Pre.

Read the full press release about this solution.