Comments on: Understanding Android Contacts [Infographic]

By: Rushang S.

Rushang S. — Wed, 19 Sep 2012 16:30:00 +0000

In reply to mrt. DejaOffice > Settings > About DejaOffice. You should see something like DejaOffice 2.x.x (xxx).

By: mrt

mrt — Wed, 19 Sep 2012 16:25:00 +0000

In reply to Rushang S.. I have no idea....how do i check

By: Rushang S.

Rushang S. — Wed, 19 Sep 2012 16:13:00 +0000

In reply to mrt. What version of DejaOffice are you running?

By: mrt

mrt — Wed, 19 Sep 2012 12:45:00 +0000

when I save a new contact from an incoming call, it updates the call log with the name it was saved with, but I cannot locate the saved contact under contacts….where is it being saved. I am using an LG android phone. Thanks

By: David Z

David Z — Fri, 06 Apr 2012 15:08:00 +0000

In reply to jeff. Android/Google will sometimes merge contacts to simplify things (such as combining a Facebook friend contact w/ an existing contact in your address book, or merging what it perceives to be duplicates). It's possible that this is what's happening with your contacts. To learn more about merging or unmerging on your specific device, consult the manual as it can vary from device to device.

By: jeff

jeff — Fri, 06 Apr 2012 14:01:00 +0000

Why Do I have Some Contact with different name & Phone number but Android contact combine 2 or 3 contact under one contact? This is so confusing and is only doing it with HTC phone and do not have this problem with Nexus or Xperia.

By: David Z

David Z — Fri, 03 Feb 2012 15:59:00 +0000

In reply to T P Brennan.

If you could email me at social@companionlink.com with your ticket number(s) from support, I’ll look into this personally to see what I can do to help!

By: T P Brennan

T P Brennan — Fri, 03 Feb 2012 03:51:00 +0000

Boy, we sure are relieved that all the fixes have been made for the Palm. Talk about a system no one uses!!!! The android fixes are way over due. After paying for the software twice and several “service tickets” later support recommends that we find another way to sync our phones. Great service!

By: Trenzoni

Trenzoni — Tue, 25 Oct 2011 23:02:00 +0000

I have a Samsung Fascinate and I use MS Office Outlook 2007 with Companionlink and it works really well. I sync with a USB.
It’s easy enough to open a Gmail account. If you use Outlook this is necessary to transfer your Contacts onto your Droid. Follow the directions on putting your Contacts on Excel and then send to your new Gmail account. Once you open Contacts on Gmail you will see everything there. Do the Sync and there should be no problem.

Like any software it has a few bugs. For instance, I had a problem when I Synced my Black background got changed to White. I contacted Support and they resonded quickly to help fix it. Software and changes on any product will have it’s share of growing pains.
For anyone having duplicates, try a Purge and Reload.

I do not have Facebook on my Droid, so I wouldn’t have any experience there.

After seeing all the negative comments, I thought if someone were to see this they would not try it. Just follow the directions and it will work.
Because I’m hooked on Outlook, I was apprehensive…but after the Trial I knew this is what I was looking for.

When all else fails…read the directions.

By: David Z

David Z — Tue, 25 Oct 2011 20:00:00 +0000

In reply to OverIt. I'm sorry to hear that you've had troubles with CompanionLink. It looks like you've found a different option to try, but if there's anything more I can help you with, do let me know!

By: David Z

David Z — Tue, 25 Oct 2011 19:58:00 +0000

In reply to Karen Ivy. Some Android phones behave slightly differently, due to manufacturer and carrier customizations. However, the above graphic displays what most, if not all, users should see. Without knowing the specifics, it almost sounds like "People" is the only contact database currently enabled on your phone. Have you verified that a Google account has been added and enabled for Contacts sync?

By: OverIt

OverIt — Tue, 25 Oct 2011 19:48:00 +0000

I’ve persisted with CompanionLink and syncing contacts though Outlook for a number of months. CL constantly mixes up my contacts and when certain ph numbers call me up it names them as other people. I’ve paid my $50 and tried support tickets but after spending many frustrating hours sorting out my contacts by hand I’m giving up. In the meantime MyPhoneExplorer has been making leaps and bounds – cost: donation only. Goodbye companionlink