Tech Tip: Avoid duplicates when switching to CompanionLink USB for Android phones

Android does a great job of keeping your contacts in sync between Google and your phone, but many users find that CompanionLink USB offers more complete sync solution. However, users switching to CompanionLink USB run the risk of duplicating contacts upon the initial sync. To ensure a seamless migration to direct USB sync, follow these steps:

1. On your Android phone, disable Google contacts sync: https://www.companionlink.com/support/howto/disable-google-contacts-sync.html

2. On your PC, configure CompanionLink USB to Purge and Reload (Options -> Purge and Reload All).

3. Sync your Android phone using CL USB Sync.

This will clear your phone of all existing contacts, so make sure all your contacts are on your PC before performing the above steps. If you don’t have your contacts on your PC, you can first use CompanionLink USB to sync all your contacts on from your phone into Outlook. CompanionLink will then wipe the phone and do a fresh reload to ensure there are no duplicates. Once CompanionLink has synced contacts via USB, be careful about turning Google contacts sync back on unless you have also wiped all contacts from Google.

More info about CompanionLink sync solutions for Android, and a 14-day free trial, can be found at www.companionlink.com/android.