Synchronizing DejaOffice with the Android applications

From CompanionLink Support
Jump to: navigation, search

DejaOffice stores data in a separate database than the Android contacts and calendar applications that came with the device. You can synchronize DejaOffice with the Android applications (the native contacts and calendar apps) so that you can utilize features like caller ID and voice dialing, along with any other 3rd-party software that works with the native contacts and calendar.

Enable Sync Between DejaOffice and the Android Applications

DJOANativeSettings.jpg

To turn on the synchronization between DejaOffice and the Android contact or calendar applications:

Sync with Android Contacts

  1. Open DejaOffice.
  2. Tap Settings and Tap Sync Settings.
  3. Tap the Sync with Android Contacts App option to Enable the "Native" Contact Sync.


Sync with Android Calendar

  1. Open DejaOffice.
  2. Tap Settings and Tap Sync Settings.
  3. Tap the Sync with Android Calendar App option to Enable the "Native" Calendar Sync.
  • Note: While DejaOffice supports a sync to the Android Calendar App, we do not recommend this as it can slow down the sync.
  • Note: The Native Calendar app can have issues supporting larger data sets.


Clear and Reload the Android Contacts and Calendar

ANDReloadNativeCon.jpg

If the DejaOffice Contacts and Calendar have the best set of data and you want to Reload this cleanly to the "Native" Android Contacts and Calendar Apps, use these steps:

Reload Android Contacts:

  1. Open DejaOffice.
  2. Tap Settings and Tap Sync Settings.
  3. Under "Sync with Android Contacts App" tap the "Clear and Reload Android Contacts" to reload the Android Contacts.
  • Note: The Sync with Android Calendar App option must be enabled to use the above options.

Reload Android Calendar:

  1. Open DejaOffice.
  2. Tap Settings and Tap Sync Settings.
  3. Tap "Clear and Reload Android Calendar" under "Sync with Android Calendar App" to reload the Android Calendar.
  • Note: The Sync with Android Calendar App option must be enabled to use the above options.


Selecting an Android Native Account

Contacts and calendar data can be stored under one of many "accounts" in the native Android contacts and calendar apps. The default account is DejaOffice, it is not recommended to change this.

  1. Open DejaOffice, Tap Settings, and Tap Sync Settings.
  2. Tap the Contact Account below the Sync with Android Contacts App or Calendar Account Sync with Android Calendar App.
  • Note: When uninstalling the DejaOffice app, all contacts and calendar events associated with the DejaOffice native account will be removed from native Android contacts/calendar apps.


Switch from the DejaOffice Account to Another Account

To switch to using the DejaOffice account when using a previous build of DejaOffice, follow these steps.

  1. Open DejaOffice, Tap Settings, and Tap Sync Settings and tap "Contact Account"
  2. Select the Native Account you want to sync with from the drop-down.
  3. Repeat these steps for "Sync with Android Calendar app" using the "Calendar Account" option/
  • Note: It is not recommended to use any Native Account other than DejaOffice.


Not all contacts show in Android Contacts or my contacts show duplicated

If your contacts aren't showing correctly in the native Android contacts app or in DejaOffice and are either missing or are showing duplicated find help below.


Synchronizing new records from the Android contact and calendar applications to DejaOffice

When you create a new contact or calendar record in the Android contact application, the contact must be assigned to the account selected in DejaOffice.