CompanionLink Support Center

Setup Guide - Sync Android via DejaConnect USB

ATTENTION: If your device is on Android version 4.2.2 or later, you will see a security message on the device the first time you connect to the computer after following the instructions below. Be sure to say "OK". Click here for more info

Quick Links

How to install CompanionLink
How to register CompanionLink
How to install DejaOffice for Android
Learn DejaOffice for Android with DejaClassroom

CompanionLink offers a remote configuration service where we will set up everything for you called RunStart. CompanionLink also provides direct help from our expert technicians through Premium Support.


Install ADB Drivers

ADB Driver installation Guide

Configure CompanionLink 6 on your PC

  1. Run CompanionLink Setup from your desktop or start menu and click Settings.
  2. Select your contact manager from the Select your PC or web database... drop-down.
  3. Select Android from the Select the device you want to sync with... drop-down.
  4. Select DejaConnect USB from the Select your sync method... drop-down.

Configure CompanionLink 5 on your PC

  1. Run CompanionLink Setup from your desktop or start menu.
  2. Select Android from the Select the device you want to sync with... drop-down.
  3. Select DejaConnect USB (ADB Mode) from the Select your sync method... drop-down.
  4. Select your contact manager from the Select your PC or web database... drop-down.

Database Configuration Guides

Configuration instructions for Microsoft Outlook.
Configuration instructions for ACT!, Lotus Notes, Palm Desktop, and all other databases.
Configuring Advanced Settings allows you to set field mapping, configure database folders, and much more.

Configure DejaOffice on your Android device

  1. Open DejaOffice, then tap Setup Wizard and ensure that you select DejaConnect USB as your sync method.
  2. During the Wizard, you will be asked to enable USB Debugging Mode on your Android. If you need help, read our Enable USB Debugging Mode Guide.

How to sync

  1. Connect your Android device to your computer with the USB cable. Make sure it is NOT set to Mass Storage Mode.
  2. Click the Sync button in CompanionLink.

NOTE: If you are unable to synchronize, please review our Troubleshooting Guide.